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The Importance of Insuring Yourself

By
Real Estate Agent with Long and Foster Real Estate VA License # 0225089470

The Importance of Insuring Yourself 

As a top producing Bristow-Gainesville Real Estate Agent, I get plenty of experiential lessons.   In our continuing education, or in office meetings, we get nuggets of information.  One that has passed down through the years is to have insurance in place not only when you buy, but for a day or two after you sell.  They are both equally important.  And without the benefit of experience, you go on what you are told is a best business practice.   Heck, our Residential Sales Contract has a paragraph dedicated to insurance and the importance of buyer's having it in place.  That paragraph is geared toward a buyer with a loan.  It is a disclosure that the lender may require you to have insurance in place when purchasing property.  If you are my buyer-client, we are going to sit down and go over every paragraph in the offer, and inevitably, we are going to start a conversation about buying home owner's insurance. 

Let me share with you an experience that happened while representing my mother in the sale of her condo in Gainesville.  I am thankful it happened in my mom's deal and not another client.  That's because my mother didn't have to stress about it.  My brother, who acted as Power of Attorney for my mother, did...but he didn't stress much.  Why?  He's got me, a sister who eats, sleeps and breathes real estate.  

Two days after the settlement of mom's condo, on a Sunday morning, my phone rang with the manager of the condo association.  She wanted the name and phone numbers for the buyer and the buyer's agent.  Sometime after settlement, the buyer had moved a few things into the condo, used the toilet and unknowingly clogged it.  Not a big deal, but the toilet the buyer clogged had a propensity to run and run if you didn't jiggle the handle.  It was discovered at home inspection that this was an issue,, but had not been requested as a repair.  The buyer didn't remember, and may not even have realized he had clogged the toilet.  After he left, not to return until his move which was scheduled for a week or more away, the water collected with nowhere to go.  The unit where this occurred was on the third floor.  The water soaked into the carpet, tile and drywall.  As more water collected, eventually gravity pulled it to the units below on the second and first floor.  The condo manager reported that water was pouring in through the lower unit's electrical sockets.   The damage was extensive.  Yikes!

Naturally, the first question asked by the buyer's agent to me as the seller's agent was if the deed had been recorded.  Here we go.  The scenario that I had been told could happen, but never really experienced.  Suddenly, the paragraph in the contract about when the seller's assumption of risk ended became very important.  It ended when the deed was executed (signed by my brother) and delivered to the buyer's title company.  The latter of those events was Friday afternoon.  Seller's assumption of risk was over, but mom's condo policy was still in place.

After talking with the head attorney at Long & Foster AND our chief risk officer in the insurance division, I was told it was a great thing we had left mom's policy in effect, but filing a claim when the ownership had been legally deemed to have changed would have been insurance fraud.   The chief risk officer told us to leave the policy in place until Tuesday or Wednesday the following week.  That way, if a demand letter was presented to pay for damages, the insurance would cover it. 

Meanwhile, the cash buyer never purchased insurance.  Apparently, no one told him too.  It wasn't until after settlement when the agent and buyer were walking into the unit that it was even discussed.  The buyer planned to call his insurance company Monday. 

The moral for buyers is simple.  If you are buying without a loan and aren't required to get insurance, you are asking for trouble if you don't have it in place when you close.  For sellers, leave your insurance in place until you receive your funds from closing.  Then, you can be sure that the deed has been recorded, in the event some fancy pants attorney considers that recordation and execution are related.

Anything can happen during or after a real estate transaction.  When you hire me to represent you, tt is my job to keep your risk at a minimum.  And after thirteen years of experiences like these, I am very good at risk management.

Comments(38)

JL Boney, III
Coldwell Banker - Columbia, SC
Columbia, SC Real Estate

Always have insurance then hope that you never need it. Glad things worked out for you guys, but sorry to hear of the buyer's bad luck.

Mar 21, 2018 09:06 AM
Chris Ann Cleland

JL Boney, III --It was an awful situation.  As for me, I would probably be selling insurance if real estate ever got to be too much of a grind.  I so believe in protecting yourself.

Mar 21, 2018 09:38 AM
Curtis Van Carter
Better Homes & Gardens Wine Country Group - Yountville, CA
Your Napa Valley Broker Extraordinaire

Chris Ann thank you, hope you don't mind but not commenting for a few days. recovering from back surgery. cheers cvc

Mar 21, 2018 09:31 AM
Chris Ann Cleland

Feel better Curtis Van Carter .

Mar 21, 2018 09:39 AM
Deepak Chauhan Asso-Broker, MLO
Versailles Property - Irvine, CA
Your Solution-Oriented Realtor

Overconfidence to be too affluent can hurt ... poor rich buyer

Mar 21, 2018 09:37 AM
Chris Ann Cleland

Deepak Chauhan MCNE® --I suppose.  I don't think he was over confident, but didn't have the foresight to even think about it.  Can't tell you how sick I get when I see flood victims over and over on the news saying, "No one told us we needed flood insurance."  A lot of the insurance people benefit from in odd eventualities is not something they are told to get.  I think people have become incapable of thinking for themselves.

Mar 21, 2018 09:40 AM
Mike Cooper, Broker VA,WV
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

Great lesson, Chris Ann. Thankfully, I haven't had any experiences like this, but I'll make sure my clients are covered if they do. Oy!

Mar 21, 2018 11:18 AM
Chris Ann Cleland

Mike Cooper --Stories make a big impact.  You can tell someone to not cancel insurance, but they won't hear that.  They will remember a story like this though.

Mar 21, 2018 11:53 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Chris Ann we too had a listing that flooded (vacant and part of a trust), Thankfully an agent and her clients discovered the issue within 12 hours or so and called me right away. I knew it was only 12 hrs because I had shown the home the precious night and all was well. A toilet hose broke off and flooded the bedrooms, sunken living and part of the kitchen. It looked like an infinity swimming pool when I walked in 5 mintues after the call. Thankfully the estate had insurance and we had the appropriate service people to handle the  water issue within hours as well as contractor. But it ended up costing 40 to 50 K once it was said and done. Guess who bought it?  The buyer that discovered the leak and knew how to turn off water! She got an almost brand new home. You can bet I've told this story many times over the years.  I also tell sellers and buyers - to change out out dated toilet plumbing as well as other similar items. Such a simple thing can cost so much damage.

 

Mar 21, 2018 12:38 PM
Chris Ann Cleland

Anna Banana Kruchten CRB, CRS, Broker --That's a story to remember for sure.  Such a visual and a great way to get that vacant home owner's insurance top of mind.

Mar 21, 2018 12:41 PM
Cynthia Grimes 443-506-0359
BHHS PenFed Realty- Office 240-815-9040 - Frederick, MD
"With You Every Step Home!"

Insurance is important to have, it protects your investment in your home.  You will be glad you have it if you need it.  Good blog!

Mar 21, 2018 02:12 PM
Janice Zaltman
United Realty Group - Boca Raton, FL
Energy Efficient And Eco-Friendly Homes in Florida

Great post and many of us learned a hard lesson after Hurricane Irma. Many investors don't have insurance on there condo units and "major stuff" happened. Good insurance and a good attorney go hand in hand. Many agencies are slow to pay and want to point fault at one another. Think it would be best if buildings required insurance but many don't. 

Mar 21, 2018 05:47 PM
Chris Ann Cleland

Janice Hope Zaltman Realtor,LEED AP --Insurance is never top of mind for investors, and it takes something bad happening to make it stick in their heads.

Mar 21, 2018 06:21 PM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Chris Ann - there are so many things we have learned and continue to learn. Every day and everywhere. Good post!

Mar 21, 2018 06:24 PM
Alesha A. Wilson, M.Ed.
Buy and Sell Oklahoma LLC - Oklahoma City, OK
Buy and Sell Real Estate with Confidence

Thank you for sharing this valuable experience.  Congratulations on the Feature!

Mar 21, 2018 07:22 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good evening Chris Ann Cleland ,

Loved your story, a good one and one everyone needs to think about. I always tell my sellers do not cancel your insurance until you have money in hand from closing. I met with a seller who paid off his house therefore he canceled his insurance!! I asked why he would do that? He said I own it now I don't need insurance. I said what happens if your house is hit bey lighting and a fire started? He just looked at me. I said with no insurance no one is there to help you recover anything? He hadn't thought of that!!

Mar 21, 2018 07:53 PM
Chris Ann Cleland

Dorie Dillard --Telling a seller to do something like that is one thing.  Having a story like this to really help it sink it is another.

Mar 22, 2018 01:07 PM
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
NC Real Estate Transition & Relocation 919-602-848

Chris Ann Cleland that is a great example to use when working with cash buyers. We often tell them to purchase insurance and they don't always feel the urgency. Thanks for the reminder.

Mar 22, 2018 04:53 AM
Anthony Kirlew
Group 46:10 Network @ eXp Realty - Gilbert, AZ
Helping You Make Fiscally Sound Real Estate Deals!

Insurance only seems expensive until you are in a lawsuit and wish you had better protection. As much as I hate paying for it (like most people), I am covered in more ways than most, especially being a business owner.

In fact, one time a (non real estate) client tried to sue me because she was having personal problems and "just wanted her money back." Thankfully, we had documented all of our work and our attorney said we were solid. I thought about what would happen if she had somehow won a frivilous lawsuit... and then I realized that on top of having good legal counsel, I actually had business insurance which would cover me. Thankfully after a nice legal letter outlining the fact that she actually breached the contract (it stated that if she had a problem with the work, she needed to let us know and give us the time to fix the issue... and there were no issues), I never heard back from her. 

Mar 22, 2018 08:54 AM
Chris Ann Cleland

Anthony Kirlew --I'm like you.  Covered so many ways.  

Mar 22, 2018 01:06 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Chris Ann

This is such important advice, in a number of ways. I have had a couple of sellers ask if they could cancel their insurance before closing or even the day of closing when they were moving. I always recommend to cash buyers to have insurance, and thus far it's not been an issue.

Your unfortunate example is a great lesson for all buyers and sellers, AND agents!

Jeff

Mar 22, 2018 09:19 AM
Chris Ann Cleland

Jeff Dowler --Never worth the few days worth of savings to cancel insurance when selling.  Piece of mind is worth a couple extra days of coverage.

Mar 22, 2018 01:05 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

That is a great tip! Buyers must have insurance in place when they close, regardless of how they are paying for the home.

Mar 22, 2018 12:02 PM
John Wiley
Fort Myers, FL
Lee County, FL, ECO Broker, GRI, SRES,GREEN,PSA

I really appreciate you sharing from a personal experience. It really drives home the critical importance of making sure a buyer has their insurance in place when they close.

Great share!

Mar 22, 2018 01:35 PM
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

This is a great cautionary tale that can be used to illustrate the importance of always making sure insurance is in place.  And for owners of vacant properties, they should also be sure their coverage includes vacant property coverage. 

Mar 23, 2018 08:06 AM
Chris Ann Cleland

Susan Haughton ---People hear us better with a reason and illustration why.  This will work like a charm.

Mar 23, 2018 09:38 AM
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

Congratulations on the Gold Star! 

Mar 23, 2018 08:08 AM
Chris Ann Cleland

Thank you!

Mar 23, 2018 09:38 AM
Susan Hale
Re/Max Realty of Defiance,Inc. - Defiance, OH
Re/Max Northwest Ohio Realtor

Hi, Chris An

Insurance is or should be  a safety net.  Very important for everyone. Congrats on your informative Featured Post!  I don't know what the Gold Star that Susan mentioned is though.

I was reminded of a former neighbor family that had limited funds.  She had recently inherited some money and though it was a sad way to get money, she was looking forward to buying some furniture and doing a few house repairs/remodel.  The city had some water issues, excessive rains at the time I'm recalling.  Long story short the city told her they weren't responsible for sewage/water backing up in her basement.  She had to use all the money to pay for fixing the issue and damage even though she had insurance. Now no new furniture or remodels!  Insurance told her it wasn't their issue and city same thing even though the issue came up thru the floor drain.  I don't believe she hired an attorney which she should have done as that would use more of her limited funds.  So, make sure you know what your insurance policies cover or if you need an extra rider as the insurance agent told her she should have had. 

Mar 23, 2018 09:34 AM
Chris Ann Cleland

Susan Hale --I wonder if flood insurance would have covered this?

Mar 23, 2018 09:39 AM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Great story and a BIG reminder that insurance needs to be scheduled long before close of escrow.  Making sure this is on my buyer's list, and moving it up to the top of the checklist.  

Mar 25, 2018 07:04 PM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Chris Ann,

I love to waste my money on insurance, because having to deal with claims is never fun. Good that these folks had it in place.

Mar 29, 2018 01:07 PM
Chris Ann Cleland

Dörte Engel --Exactly.  Rather waste the money than wish I had been paying for insurance when the time comes.

Mar 29, 2018 01:18 PM