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Lock Lock..... Who's there?

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Mortgage and Lending with Social Media - Infinity Home Mortgage Company, Inc

 

locking mortgage rates

  ...... my rate is locked, but rates came down.

      ....... my rate is locked, but rates came down who?

          ........ But rates came down, so I want the lowest rate now.

With the volatile market and rates dropping by more than 1/4% to 1/2% in the last 10 days, people want the lowest rates. And this is even after they locked into their rate 15 days ago. What makes it difficult in today's market is that this is not always easily achieved. Why? Because the point of locking in is to be safe. Also, brokers in many cases will advertise or make promises that if rates come down, that they will give you the lower rate. A broker can usually get away with this, or hence make the promise. Their relationship with the investor is sometimes not important. As a mortgage banker, we can't do this as often. More on this....

 

 

 

 

sleeping well

I am your loan officer and I take your mortgage application. At that point, I advise you that you can lock in at the time of application, all the way up to 5 days prior to settlement.  You then ask me for my advice. I say, to be honest, this is more difficult in today's market than it was 5 years ago or even back in the mid to late 90's. Yes, I have a service or two that helps me with these decisions, but they aren't always on the mark either. Hence why those that make it sound very easy or tell you that they will give you the lowest rate, even after you lock in, are in many cases just a sales person wanting your business.

You lock in for a reason, to give you security. You take risk off the table at that point. Let me throw this out to you. You lock into a rate, but if they go lower, you want the lowest rate. What happens if rates went up?  Couldn't I just do the same and raise your rate?

 

 

 

locking mortgage rates Let's face it, mortgage rates have been up and down in the last 6 months. And in some cases, we have seen rates at one point climb a 1/2 percent in one week and in a few other cases, come down a 1/2 percent. Right now, the mortgage market for rates is the best it's been in 8 months. But a great example is that the rates have gone up about a 1/4% in rate just in the last 38 hours. Most people only hear the news that rates came down and this news can linger for weeks, even if the market turned for the worst. Two reasons why :

  • The media -- They usually only report good news & that rates came down.
  • The loan officer or lender - You will see advertisements for lower rates, and those advertisements will stay out there for weeks, even rates go up. They want the phones to ring.

 

 

 

Overall.... speak to a mortgage professional that will not only give you good advice, one who will educate you on how rate locks work, without misleading you, but someone that will be upfront and not a sales person. And another thing to watch for, which you usually don't know until it happens at settlement.  If a loan officer changes your rate and or fees for the worst at settlement and they won't budge, don't sign the paperwork. I had a client that was told that they could make some corrections after settlement. Once you close and the loan is funded at the table, it's a done deal. And this is for purchase transactions only. On refinances, you have 3 days to say no. In any case, give me a call, because I am able to do things quickly, if it was an emergency, based on what was mentioned above.  I also bring this up, because I currently have a client that keeps asking me if I will honor his rate that I locked in last week. To send him more proof. The only two pieces of proof that I can give him is the initial rate lock form that he signed and the commitment letter that will have the rate lock information on it. Why does he keep questioning me?  Because his sister went through this about 8 months ago and the lender changed the rate on them at settlement. Yes, it happens.  But I am in this business for another 15 to 20 years. Baiting and switching a client would not get me referrals. And also because I want repeat clients. Do you think any of this would happen if I changed someones rates and or fees at the end?????

 

 

 

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Copyright © 2008 by Jeff Belonger

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Copyright © 2011 by Jeff Belonger of Infinity Home Mortgage Company, Inc

Jason Sardi
Auto & Home & Life Insurance throughout North Carolina - Charlotte, NC
Your Agent for Life

Spot on, Mr. Belonger.  There was a time when 'Float-downs' were somewhat common.  Lock into a rate and you are allowed to re-lock at a lower rate (should they go down) one time within the lock period.  Most lenders I know of aren't doing it these days.  This is a wonderful post to make consumers aware of the facts behind the sometimes fictitious representations that are made.

Sep 17, 2008 07:17 AM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

 

ANNE....... . thanks for the polite compliment. Hence one reason why I wrote this. Everytime we are in one of these markets that rates drop, I need to drop everything to explain it to everyone again. Yes, people can break locks, but that's only if they drop drastically. Then again, define drastically. Just to many brokers that will make it sound easy. And for them at times, it can be easy. But they also have some ticked off investors, that at some times, will pull their funding of that brokers loans. Many loan officers don't understand that this money is actually locked, and it costs money to lock these.

 

BETH....... . lol, yes, to gamble or not to gamble. And so many people don't want to gamble, but then they run to the next lender in line, that will give them the lower rate. This just happened to me.... we had them fully approved and settlement was in 3 weeks. Another lender dropped their rate 1/8% and didn't charge the origination fee. Made me look bad. But this client never even called me up to see what I could do. Do we want to do this with our investors? No... but as you mentioned, if it's a huge change, we will do this. But we have a certain percentage that we need to close with these investors, when locking in with. Most brokers don't inforce this, so they don't lose loan officers.  But I wanted to educate the public on this. So many LO's mislead the public, thinking that they can and will do it all the time.

 

ROB & JEANNIE...... .  the indicators can be tough to read at times. I have done a good job in most cases. I had clients that wanted to lock in 2 weeks ago and I told them to float. Well, we picked up another 1/4%.....   but at the drop of the hat, things can and have changed for the worst.  You need a loan officer that knows not only what they are doing, but that understands the market and that can read the market.

 

JASON...... . thank you sir. Yes, I wanted to talk about those float downs from back then.... in the mid '90s to the late '90s.  But this is not the case now, even if someone says they can. I don't know one investor out there that always for a lock with a 30 day float down in today's market.   Again, thanks for the compliments.

 

Sep 17, 2008 07:51 AM
Ken Cook
Content, coding, marketing, host. - Marietta, GA
Content Marketer/Creator

Great job Jeff. One of your best. I love it when people think we're supposed to know where the rates are going to be even tomorrow much less 20 days from now. I suppose the return question would be "where is the stock market, bond market, commodities market and exchange rate going to be 24 hours before I lock your loan?" You tell me that and I'll guess at your rate 20 days from now with a 2% margin of error.

Sep 17, 2008 08:04 AM
Jennifer Monroe
Indigo Home Team powered by Compass - Charlotte, NC
Real Estate REALTOR®/Broker/Designer

I will ONLY recommend lenders to my clients who have actually loweed the rate during the lock period, if the rates dropped. As you say, the promise is often nothing more than advertising to get their business in the first place.

 

Sep 17, 2008 09:15 AM
Scott Geary
Infinity Home Mortgage Company Inc - Allentown, PA
Your Pennsylvania Mortgage Source

Hickory Dickery Lock! What's up Lock? Lock Holiday. To Lock, Or not to Lock..... That is the question! Whether it is....... Ops, Kinda lost it there, Sorry! This issue goes as far back as electricity. Always a tender issue. Even in the days of float downs, and lock -n- shops, weren't too many people thrilled about the system. You can't please all of the people all of the time. But, you can keep tryin to educate them. Well done!

Sep 17, 2008 09:38 AM
Kim Murphy
Draper and Kramer - Lombard, IL
Mortgage Loans in DuPage, Kane, Cook, Lake, Will C

Jeff... Awesome post!  This is the million dollar question lately isnt it!  You are so right that the information is broadcasted out there when the rates have come down and the phones go crazy wanting lower rates, but the phone wouldn't ring with locked borrowers asking for the higher rate. 

In addition the bait and switch irritates me to no end!  It gives honest Lo's a bad name.  This is one of the reasons I attend every closing I can, I have nothing to hide.  As you mentioned who would refer us if we did that kind of business!??

Sep 17, 2008 04:22 PM
Larry Bettag
Cherry Creek Mortgage Illinois Residential Mortgage License LMB #0005759 Cherry Creek Mortgage NMLS #: 3001 - Saint Charles, IL
Vice-President of National Production

Hey DC boy...PHENOMENAL POST HERE.....I hate when people want to renegotiat they're del after they've selected it to begin with.

Sep 17, 2008 04:29 PM
Thesa Chambers
West + Main - Bend, OR
Principal Broker - Licensed in Oregon

nice job  - very good info - clean - precise and to the point -

Sep 17, 2008 09:21 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

 

KEN...... .  well, thank you very much for those kind words. It's much appreciative.  And yes, we are suppose to know exactly where the rates go, up or down.  But wait, my crystal ball broke. So I guess I can just assume and use my knowledge. There was a realtor on here stating that rates will be lower in January, when she settles. Wow, I wish I knew that. Her reasoning was because of the election and such. My response?  You can't just use that theory and the past. Our market can't sustain lower rates. We need to think long term, not short...

 

JENNIFER...... . wow... this can't be done all the time. Maybe they tell you this. And as I mentioned, even as a broker, you can't do this often. And if done, mainly when it changes by a 1/2 percent.... not 1/4 percent or lower....  we are actually locking in money at that time.  Yes, they can make promises and most aren't kept.... but you wouldn't give me business now if I didn't lower someone's rates if they locked in?   Just a curious question. Why even have lock in forms with float or lock on them? If they sign a lock form, can't I just raise the rate on them then?  Again, just curious...

 

SCOTT....... . that's funny... you stated.... "This issue goes as far back as electricity."  Yes, I remember those float down days. Gee, I wonder why investors don't offer them now?  And yes, this will always be a tender issue, because as you mentioned, we need to keep trying to educate consumers.

 

KIM...... . thanks for that polite compliment.... my phone has been ringing lately, that they want lower rates. And I got away from collecting lock-in fees for this vary reason. I lost a deal 2 weeks ago, and the client didn't even give me a courtisy call.  And the lender they went with only lowered the rate right below mine. Didn't even give the lower of lowest rates... lol   And yes, the bait and switch I can't stand and gives us a bad name. Hence why I also wrote about this, because as I mentioned, I have one consumer calling me weekly, that I won't change the rate on them.

 

LARRY...... . thank you very much sir. I agree, I hate when people negotiate after the fact. Gee, I wonder why some actually bait and switch. Pay backs?  lol  Hey, I know you and I wouldn't.....but again, you wonder why.

 

THESA........ .  thanks.....  this could have been longer... I wanted to add more....  I wanted to make this shorter, but to make this point strong, that was hard to do.  Again, thanks

 

Sep 18, 2008 06:23 AM
Patrick Randles
Nova Home Loans - Tucson, AZ

Can you say "Fallout Ratio"? Anyhow, I think we as LO's can all apreciate this post as we have been receiving phone calls from our clients to see if we can lower their rates. I have had two agents telling the client that rates might go as low as 5% or something like that after we have just locked. This does not help us and it doesn't help your deal. Once the client has locked, we need our realtors to zip it. Enough talk about lower rates and clients start talking about going to other lenders if they don't get what they want. Starting over with a new lender does not help anything.

Sep 18, 2008 07:04 AM
Chris Brown- Florida Home Loan Specialist | Certified Mortgage Planner
Chris Brown | Certified Mortgage Planners - Orlando, FL
Chris Brown 407.367.2974

as always, very well written my friend. keep it up!

 

Chris

Sep 18, 2008 10:34 AM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans


PATRICK....... . yes, that is exactly right, fallout ratio. And you are abosultely right about agents telling clients that rates came down. Or thinking that their client deserves the lower rate.  But then why lock in? So yes, it doesn't help us.  Thanks for the feedback...

 

CHRIS........ .  thank you very much for that polite compliment.

 

 

Sep 18, 2008 03:33 PM
Michelle Tucker ~ Pooler Real Estate
!Daley Real Estate - Pooler, GA
Rincon~Savannah~Richmond Hill

Jeff:  You mentioned not signing if the rates and fees are different!  My first closing I had the broker did a 80/20.  The clients had no idea. The rates were ARMS with outrageous rates and terms.  My buyers looked at me and I looked at the mortgage broker sitting across the table.  I suggested that my buyers think about this and told them they did not have to sign.  The attorney, broker and seller (who was the builder) said THEY HAD TO!  Since, I have never had this type of situation and I wanted to know can they refuse and if so what would be the outcome (lose earnest money)? Thank you.

Sep 18, 2008 04:40 PM
Lewis Poretz
Apex Home Loans - Annapolis, MD
Business Development Manager

Jeff -   right on my brotha! I was up very early this morning locking every loan in my pipeline....   should be a roller coaster ride today - Friday 9/19/2008

Good luck to all today!!!

Sep 18, 2008 11:09 PM
Joyce "Joy" Mahaney Brewster
High Profile Realty - Glendale, AZ

This is a great post with very useful information!  Thank you!

Sep 19, 2008 04:23 AM
James Wexler
wexzilla.com - Scottsdale, AZ

I always say, lock , lock, lock , especially now with rates on fixed mortgages where they are. Certainty today is better than maybe later

Sep 19, 2008 06:09 PM
Teri Eckholm
Boardman Realty - White Bear Lake, MN
REALTOR Serving Mpls/St Paul North & East Metro

Jeff--Isn't asking for a lower rate after a lock a bit like asking if a stock broker can get you the price a stock sold for yesterday? If you tell a stock broker to sell and prices go up, you cannot now get the higher price but for some reason people don't think a lock is the same thing. Education is key...Good post!

Sep 20, 2008 01:17 AM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

 

MICHELLE....... .  I guess that is a question?  In any case, yes, there is a possibilty that they could lose their earnest money. I am not a lawyer and it could be possible that each state is different. You can definitely get your earnest/deposit money back if the lender gave you a denial. But in this case, per your question, with a good lawyer, you could get out of it and get your earnest money back. Why?  Because by law, when you change the terms or rate with fees, you are suppose to redisclose.  Many, many lenders don't. So, all the client would need to do is to whip out their good faith estimate, the application of 3 pages, and the truth-in-lending disclosure and bingo....  they can force the lender to give them what they were told. If not, at least bring it down some. Consumers need to pull out, stop, and or complain.... but do not sign. Many loan officers that pull these stunts, have a good idea that about 90% of the consumers/clients will still go through with the transaction.

One main thing.... to hear a lawyer say that they HAVE to sign.... I wonder what side that he was on.???

 

 

LEWIS...... .  for the most part, I locked in on Thursday.  As I told you last week, I figured rates to get worst by mid-week. Okay, so I was off about 1 1/2 days. In any case, thanks for the compliment.

 

JOYCE........ . thank you very much for those kind words and for stopping by.

 

JAMES........ . you can't always say lock, lock, lock, no matter what kind of market that we are in. A 60 day lock is more expensive than a 30 day lock. And depending on how the markets have been going, it is sometimes better to wait until you have 30 days left prior to closing. I have done that for a few clients in the last 2 months and in some cases, it's been a difference of 1/4% when all said and done. But I will leave it up to the client in most cases.  Just my .02.

 

TERI....... . great point and example. But the problem with all of this is that you have both loan officers and realtors telling the oublic and or their clients that lenders can still lower the rate. Yes, again, brokers can in many cases.....but if it's not a easy/sure deal, just that comment alone could backfire on a client. I have had it happen to two clients already this year. One didn't go to settlement for 2 more weeks, which cost them money.  Yes, education is key and explaining on it all works. Thanks for the polite compliment.

 

Sep 20, 2008 10:24 AM
Michelle Tucker ~ Pooler Real Estate
!Daley Real Estate - Pooler, GA
Rincon~Savannah~Richmond Hill

Thank you Jeff for you advise. I try to get a copy of the GFE for my records and keep with the clients files in the event this happens again. 

Sep 20, 2008 12:11 PM
Craig Rutman
Helping people in transition - Cary, NC
Raleigh, Cary, Apex area Realtor

Great job!

You've made it SOOOOO much clearer for all involved.

Keep up the good work!

Sep 20, 2008 12:16 PM