Consulting for Luxury Teams and Brokerages

Move from just customer service to the notion of creating community. People are hungering to feel connected and when you offer this type of thing, customer will respond.Here are two key points to remember:Profitability is usually conditional on current customer loyalty and new customers. The way ...

Profitability is not a option for a business owner.  In hard times, we need to plug every hole, regardless of the circumstances. This plus a strong service will ensure a more sustainable future.Here's a list of 30 drains that will eat your profitability alive if you let them - PaternalismNepotism...

Either you're into simplification or automation or you're not. If you want to be into extreme profitability you'll need to get into simplification and automation. And invest in it, too. Here are some key points to keep in mind:Simplify and streamline by automating everything.Doing things manually...

The shift from you current ROI (Return on Investment) is to simply expect more of everything and everyone, and raising your benchmark, including for yourself. This is also called raising your standards, extending your boundaries and having the edge. Without these attributes in business you will s...

Profits are something to be proud of, not ignore, feel weird or sad about. Let profits b be a measure of your contribution. Profits are as game, not just the scoreboard. Enjoy making money.Profits are more important today then ever before because...We are faced with increasingly rapid change. The...

We're all human so we need incentives to keep us focused, productive and inspired. Don't assume that your staff is as self-generative as you are. They never will be, that's why you're the boss. They need incentives to be consistently and highly productive.Give your staff a reason to win for you. ...

There are spenders and saver and investors in this world. Which are you? Sometimes it takes emotional shift to be wise investor of your time, money, resources, assists and energy. Invest holistically, spend carefully, save easily.Here are some key points to remember:Cut cost in waves. Eliminate a...

Quick Profitability AssessmentY___ N ___ I have cut my overhead by automating almost everything.Y___ N ___ I have cut my variable expenses by negotiating everything with suppliers.Y___ N ___ I have cut my variable expenses by redesigning (re-engineering) how work gets produced and this is a conti...

You've done it.  You've written an article that has been printed in a newspaper or magazine.  Congratulations!  You did well.  But now what?That's right; now what?  Today's newspaper or magazine is tomorrow's recycling, but that doesn't mean that the life of your article is over -- far from it, a...