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How I Learned... I Won't Work with Just Anyone.

By
Real Estate Agent with Lyon Real Estate, Fair Oaks CA (Sacramento Area) DRE# 00809499

It was 20 years ago.  AH was referred to me like this:  "Sally, AH thinks he is the smartest guy in any room. He doesn't have many friends. But he needs to sell his house.  You are the only person I know who is strong enough to handle him. He agreed to call you."

Wow... I can do it.  I can handle anything, after all I know what I'm doing..... bring him on.  And yeah, I am strong!... Wow... thanks for the kudos... said my puffed up ego as I buffed my nails on my superwoman cape.

In my arrogance, I offered him an easy out clause if he was unhappy in any way.  After all... I was going to impress him so much he wouldn't dream of wanting out.

MY HARBOR, WITH GOOD BOATS4 weeks into it, the call came.  It's 6 pm.  I'm managing homework... cooking dinner ... barefoot in the kitchen.  Wynonna's belting out Cause I'm a Woooo---man..... W-O-M-A-N.... in the background.

He wants to cancel. Unknown to me, another agent caught wind of my easy-out clause... offered him a reduced commission. He jumped at that one.

I crank up my strength, expand my posturing, sharpen my voice, drill with my words, laser-like logic. My daughter is on the kitchen floor startled.  The dog hides.  My hubby suspects someone was murdered.  Or about to be. Dinner burns.

I hang up.  I negotiated a 48 hour reprieve.  But I am pissed.  He's a jerk.  Who does he think.......? blah blah blah.

My house is in an uproar.  After all if Momma's upset, everyone's upset.  I don't sleep that night, grinding over all the things I should have said.

rusty old boatA week later it hits me.  I should have said "Bye bye" at our first meeting.  I didn't like him, and I had been warned he was a jerk. As the saying goes "You knew I was a snake when you picked me up."

I have since learned to look at my time like a marina.  I have a limited number of slips.  Each slip deserves a yacht.  I don't have room for any leaky, paint-peeling, dinged-up rust buckets.  They just tie up my slip space, eliminating room for the yacht cruising my harbor.  There are enough yachts out there, who appreciate my help, value my knowledge, want my expertice, and are loyal.  The recognize honesty and hard work.  They appreciate it.  They appreciate ME.  And they tell me so. 

So I now reserve my slip space for yachts.  I try to ferret them out at first meeting.  If not, I have keel-hauled a few clients over the past 20 years... pitched 'em right overboard.

And my home is at peace.

 

And PS... his name wasn't really AH.... that's just what I chose to call him!

 

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Check out my other posts that might be of interest.....

HOME BUYERS AND SELLERS..........Buying a Home, Selling a Home, Loans, What Happens if....

LOCAL INFO................................. Fair Oaks, Carmichael, Sacramento, Folsom, Citrus Heights

ABOUT SALLY DUNBAR.................. How I learned to...., Personal stuff, My Wordless Photos

OTHER STUFF............................... Inspiration, Attitude, Humorous Stuff, Charity, the Economy

TECHNOLOGY, BLOGGING ............. Active Rain, Technology

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Your Fair Oaks Realtor for homes for sale in Fair Oaks and the Sacramento Area of California.... I'm your gal (Sally Dunbar). I'm occasionally knowledgable, periodically humorous, and always willing to tell you everything I know.  What more could you ask for?

Here are the newest listings for Fair Oaks, Orangevale, Citrus Heights, Folsom, Carmichael, Gold River, and Roseville - all CA, of course.

More Blog posts by Sally Dunbar at www.FairOaksHomesAndMore.comSally's Website at www.sallydunbar.com to search for all homes in the MLS, and for tons of information for buyers and sellers.  You'll find schools information, market statistics... you name it, I got it!  Come visit me.

 

 

 

Sally Dunbar, 35 year Broker Associate, Lyon Real Estate, Fair Oaks, CA (916) 524-1548, SDunbar@GoLyon.com "Your Fair Oaks Realtor"

Sheldon Neal
Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ
That British Agent Bergen County NJ

What an entertaining read Sally !!! Loved this ... but definitely got your msg, and agree entirely :o)

... I believe in my value right now, so I am selective with my current roster of clients - and there are many who were sent back down to the minors and didnt make my starting lineup !!

Cheers Sally !

Sheldon

Apr 25, 2009 02:45 PM
Sally Dunbar
Lyon Real Estate, Fair Oaks CA (Sacramento Area) - Fair Oaks, CA
Fair Oaks Realtor - Fair Oaks Homes for Sale

Yep, Sheldon... some of them strike out before they get to first base.  I'm willing to call foul when they belong in the minors.  Thanks for playing ball with me..

Apr 25, 2009 03:12 PM
Robert Vegas Bob Swetz
Las Vegas, NV

Sally - I see my little sister featured your post right away and I can see why. Your post is not Happy, Happy, Happy, but I really like the way it is written, the great comments and happy feeling I got while reading it.

Featured at: HAPPY AT ACTIVERAIN

Apr 25, 2009 03:36 PM
Sally Dunbar
Lyon Real Estate, Fair Oaks CA (Sacramento Area) - Fair Oaks, CA
Fair Oaks Realtor - Fair Oaks Homes for Sale

Thanks Happy God.... I don't understand the Club Chaos feature, because it's not there.  I am happy that I'm Happy at Active Rain!  And I was sure happy figuring it out that I am not going to work with any old Tom Dick or Harry who steps into my life.

In fact I keel hauled a guy two weeks ago.  AFter we were all set up, he emails me that he doesn't want a neighborhood with a certain race in it. The guy was thrown to the sharks.   It felt pretty good to know I would do the right thing and forgo a comission for my values.

Apr 25, 2009 04:08 PM
Paula Swayne
Dunnigan, Realtors, Sacramento (916) 425-9715 - Sacramento, CA
Realtor-Land Park, East Sac & Curtis Park -Dunniga

Hi Sally!
I have that same easy-out clause...and have yet to have anyone take me up on it.  But now that I have been armed with your experience, I will be sure to learn much more about my clients that I work with!

Apr 25, 2009 04:18 PM
Randy Hooker
Dreamcatcher Realty / Greater Phoenix Area - Gilbert, AZ
Gilbert, Chandler, Mesa, Queen Creek

Great post, Sally!  From my own "AH" client many years ago, I developed my "Thirty Second Rule".  If within 30 seconds of talking to a new, prospective client I have a bad feeling about him/her, I decline the invitation to accept them as a client.  I learned early on that my instincts are about 98% accurate, so when I hear the rattle of a rattle snake, I take heed.  Thanks for the reminder, and the great story!

Apr 25, 2009 04:30 PM
Todd Clark - Retired
eXp Realty LLC - Tigard, OR
Principle Broker Oregon

Very wise and I agree, life is too short for the "AH"s of the world. His name was "AH" because it was "AH, I get it now" Now, my question for you is how could it have been 20 years ago, were you 10 when you started in real estate? (Can you see why I've been married 17 years - lol)

 

Apr 25, 2009 07:05 PM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

 

Ah, So, little gwasshoppah, much learned from working with ah so's eh?

Your building consultant for life in Nashville, TN

 

Apr 25, 2009 09:50 PM
Sally Dunbar
Lyon Real Estate, Fair Oaks CA (Sacramento Area) - Fair Oaks, CA
Fair Oaks Realtor - Fair Oaks Homes for Sale

Paula - that was a shock to me too. I'll never EVER think about using that clause again, although I wll let them out if they have a good reason.

Randy - the 30 second rule.... a good one to remember.  Right next to the 3 second rule about food dropped on the floor.

Todd - I do see why you've been married 17 years! My hubby, too... we're celebrating our 30th in June, and he looks at me and says "how can it have been so long?"  Smart guy.  (then he says to himself  "It's been an eternity!") And he wasn't AH for tha reason, but it does fit. another "AH" client... AH, I DO get it.

Miko - You wise man. You work with ah so's too.  You learn much.

Apr 26, 2009 02:18 AM
C Tann-Starr
Tann Starr & Associates, Inc. - Palm Bay, FL

What a lovely conversation this is turning into. :-)

Apr 26, 2009 11:09 AM
Sally Dunbar
Lyon Real Estate, Fair Oaks CA (Sacramento Area) - Fair Oaks, CA
Fair Oaks Realtor - Fair Oaks Homes for Sale

C - Join the fun... I know you have some wisdom to impart.

And thank you, BTW.  You rock.

I was out filming this morning.  It was so much fun.  I was interviewing one of our locals, who is talking about how friendly Fair Oaks is, and a car pulls up to the stop sign and interrupts us.  I turn the camera on the car, and it is our resident artist, whose work I have featured in my filming. Can you spell serendipity?  I'm not sure I can, but I cherish the word!

Apr 26, 2009 12:05 PM
Marvin de la Vega
Realty Source Inc - Chula Vista, CA

Sally - I had the same exact thing happen but on first request to cancel, I let my client go. Guess who called 5 weeks later asking to re-list? The FB (ask me offline what that means later, must stay rated G here). 

That's the best way to look at it, a class act can only work for a class act. You go girl...

Apr 27, 2009 11:38 AM
Marvin de la Vega
Realty Source Inc - Chula Vista, CA

And no I didn't re-list it!

Apr 27, 2009 11:39 AM
Sally Dunbar
Lyon Real Estate, Fair Oaks CA (Sacramento Area) - Fair Oaks, CA
Fair Oaks Realtor - Fair Oaks Homes for Sale

Marvin - that's because you are a class act... and would rather teach your darling daughter how to surf than work with a freakin bozo... another creative use for FB.

Apr 27, 2009 11:58 AM
Irene Kennedy Realtor® in Northwestern NJ
Weichert - Lopatcong, NJ

Sally,

Love the marina analogy! Worth incorporating into my mantra.

You also gave me a flashback to when I was a new agent. A couple walked into the office to list their home. Yes, baby, floor time was about to pay off!!!  Got to the home where the curtains were Harley-Davidson beach towels nailed over the windows - the most attractive feature of the property.

So, what does a new agent do? Ask her broker, who suggested I say I couldn't list for less than 7% and that they might be better off with Foxtons. But this couple signed. Not even a rust bucket! Lucky for me, their bankruptcy attorney (surprise!) canceled the listing agreement 2 days later.

You are so right, Sally. We work too hard and life is too short not to be selective.

Irene

Apr 28, 2009 12:54 PM
Jim Valentine
RE/MAX Realty Affiliates - Gardnerville, NV

Why Do We Think "WE" Can Handle the Jerks?  I'm so guilty of that!  Why does it take so long to learn that life isd too short for jerks?

Apr 28, 2009 03:15 PM
Kieran and Cecelia Loughman
Exit Creative Reaty - North Port, FL

Hi Sally!
I like you from your post. We once went to see a listing prospect. He had a pad of paper and told us he would give us a 1/2 hr of his time. Agter listening to him do most of the talking, we got up and said we didn't think we would be able to work ubder the cnditions he wanted. He said ,but,.... but....

another AH

It's never worth it.

Thanks for reminding us

Kieran and Cece;ia

Apr 28, 2009 09:46 PM
Sally Dunbar
Lyon Real Estate, Fair Oaks CA (Sacramento Area) - Fair Oaks, CA
Fair Oaks Realtor - Fair Oaks Homes for Sale

Irene - sounds like you learned a good lesson early on.  Hope it saved you from too many more AH moments.

Jim - I think the reason we think we can handle the jerks is we take it as a challenge.  I truly DO love challenges, but some challenges are a total waste of time.  Others will create a lifetime of memories.

Kiernan and Cecilia - Sound like you got out right in time.  Thanks for stopping by.

Apr 29, 2009 12:20 AM
Mary Douglas
United Country Ponderosa Realty, Red Feather Lakes, Colorado - Red Feather Lakes, CO
REALTOR, Red Feather Lakes, Colorado

Hi Sally, I love the idea of the slips and the yachts -- can't you just spot the AHs right off??  I haven't had the pleasure of working with my own AH, but I have seen them in the office -- they stand out!

May 27, 2009 03:49 PM
Sally Dunbar
Lyon Real Estate, Fair Oaks CA (Sacramento Area) - Fair Oaks, CA
Fair Oaks Realtor - Fair Oaks Homes for Sale

Mary - I do.  I actually wish I had better AH radar... I get caught with one every now and then, but I've learned to give throw them overboard. thanks for coming by.

May 28, 2009 12:33 AM