So why do distressed homeowner's facing foreclosure need help? Of course, the obvious answer is to avoid the financial wrecking ball of foreclosure.
But what are the unforeseen consequences of foreclosure? Divorce comes to mind. Depression? Self-medicating with alcohol and drugs is a possibility. Confused and insecure children?
And all of those problems are out of our control.
So what can we do when we approach distressed homeowners? For starters, don't be judgemental. Helping out is not about the "why", it's about "what" we're going to do for the homeowner to avoid foreclosure.
Next, reassure them...outline alternatives like refinancing or loan modification. Discuss the benefits of a successful short sale versus the negative impact of foreclosure.
Then qualify them, explain what's expected of them to achieve a successful outcome, and take the listing.
Then, just do your job.
Will your actions save the family from the unforeseen consequences of foreclosure? I don't know. All I know is that it may, and that's all we can do.