Keeping My Real Estate Sellers Informed
Keeping my real estate sellers informed has always been a big priority for me.When I started in the business one of the first instructors gave some statistics regarding what upset clients about their Realtor®. At that time, the number one irritant was "not being kept informed" on what was happening or not happening on the sale.
A good agent has a plan to implement for each listing. Although the agent may cover some aspects of the plan with the client early in the sales process, the client will not usually want to know the details of the activities, unless, there are few or no showings, and no offers after a period of time. If home sellers don't hear from their agent for time-to-time, they think nothing is happening. That's why keeping real estate sellers informed is so important.
Having a home up for sale generates some stress for some sellers. I don't want to have my clients going to a fortune teller to figure out what's happening with the sale of their home.
So as I observed other Realtors® with more experience than me, I developed a plan to avoid the client being kept uninformed regarding attempts to sell their property. Here is how I handle this aspect of the business:
- During the listing presentation, my clients and I, agree on how they will receive their periodic updates.
- The updates can be done via e-mail, telephone, or face-to-face
- I usually suggest a ten day schedule, 10th, 20th, and 30th.. They keeps us all on the same schedule
- Of course, if issues arise between those days, we communicate as needed.
- The update session is kind of a project management update so the sellers can be informed of marketing activities, current sales activity in the area, and whatever feedback we receive from showings
So far none of my clients with homes for sale has complained of not knowing what is happening regarding our efforts to get their home sold. So if you need an agent who will keep the home sellers informed on the marketing activities being used to sell your home, call me for a seller's consultation.
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Wayne Johnson Tel: 210.483.6329
18756 Stone Oak Parkway
San Antonio, Texas 78258
Texas RE Lic # 0566780
email:wjohnson@cbharper.com
Texas Law requires all real estate licensees to provide the following information about brokerage services: http://www.trec.state.tx.us/pdf/contracts/OP-K.pdf
The views, opinions, and comments expressed in these blog posts are mine and mine alone. They are not necessarily the opinions or well reasoned analysis of Coldwell Banker or Coldwell Banker D'Ann Harper Realtors®, nor have they been approved, blessed, or sanctioned by any other person or persons, real or imagined, alive or dead. Blame me and only me.
©2010 By Wayne Johnson All Rights Reserved *Keeping My Real Estate Sellers Informed*
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