Heat is a necessity, a must have, a habitablity issue. We must supply our tenants with heat by any means necessary. Sure it may be more of an issue in 30 degree weather, rather than 60 degree weather, but homes are still occupied by older tenants, or babies, or even the warm blooded American that likes running the heat at 80 degrees. Sometimes we have to supply our customers with space heaters, or send an emergency technician to repair the HVAC right away. Owners can refuse to pay the costs, say they are too much, or argue the repair. But no matter what they say they are required to supply a tenant with adequate heat, and it is our job as their agent to recommend and help the owner receive the right price for their work to be done. After all, we do want everyone happy!
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