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Home Buyer Tips - Dual Agency is NOT the Best Option for You

By
Real Estate Agent with Savvy + Company (704) 491-3310 228209

Thinking Of Buying a Home without Your Own Agent?  Think Again!

Why Do You Need a Buyer’s Agent?

Real estate agents get calls from buyers all of the time, requesting that we show them homes that we have listed and many of which we aren’t the listing agents.  These buyers don’t want to see ANY other properties, no matter how you insist that they view a ‘little something to compare!’

Representing Buyers OnlyWe confirm that these buyers aren’t working with an agent.

We ascertain that these buyers have been pre-approved with a lender, contacting the lender for confirmation.

We discuss the neighborhood, the property and what this property has that they are in search of, their immediate needs, their long-term goals and of course, what time to meet them at the property this afternoon.

Still, these buyers only want to see the ONE listing. I’ve even arrived at the property to show the buyers and for the longest time during our conversation, they think that I am the listing agent.  When they discover that I’m not the person named “John” on the sign in the front yard, they have nothing else to discuss with me.

Why?

Representing Sellers ONLY in Charlotte Real Estate Home SalesWith IDX (listings that most agents in an area share) being used now by so many agents, often the buyer thinks that we are the listing agent because the home was found on our websites.  Buyers reaize that they’re not dealing with the listing agent and are ready to bolt!

When I am representing the seller, and I am asked by these customers if I can only show them my listings, I engage them in a conversational review of the types of agency.

MANY buyers absolutely refuse to listen to advice about dual agency, saying that they “WANT to purchase from the listing agent so that they can SAVE MONEY!” After citing some horror stories, many look a bit worried but, others continue to “shop the listing agents!”

Three things that I don’t believe many buyers realize:

1.  I often hear, “Well, we’ve purchased 7 homes so, we KNOW what we’re doing!” That’s fantastic!  I’ve helped clients purchase hundreds of homes and no two purchase experiences are ever the same.  However, the experienced agent will KNOW when they see a red-flag; the experienced agent can save you far more time and money than you can ever imagine!

2.  In North Carolina, the sellers sign an agreement with the listing firm, offering  a fee in the amount of  _$_  to the firm to sell their home. That amount is divided between the two firms representing the buyer and the seller.  Why would a buyer want to pay one agent double the money and risk THEIR best interests when doing so?  The listing documents are signed prior to that ‘for sale’ sign going up in the yard.  What makes these buyers think that they’re going to find that perfect home in which both the seller AND the real estate firm listing the property are willing to cut the cost of doing business?

3.  Who is going to work with the buyer to get the due diligence done on the property that they’re about to purchase? Does the buyer REALLY think that the listing agent, who already has a relationship with the seller (could even be best friends, cousins, who knows?) is going to mention something that will run a buyer off such as the proposed landfill just around the corner?  What about the planning meeting from last week, where the Board decided to assess all homeowners in the community with a fee to cover refinishing the community pool in the upcoming year?

I know many agents who don't mind dual agency.  As much as I’ve learned of how to make dual agency work for me, I am more of an advocate that each party to the transaction have their own representation.  I would rather both parties have someone in their corner, exclusively for them.

Comments(7)

Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Debe, you've stated the case for buyer represention clearly and succinctly. I wish buyers would "get it."

Nov 11, 2013 11:50 PM
Fred Griffin Florida Real Estate
Fred Griffin Real Estate - Tallahassee, FL
Licensed Florida Real Estate Broker

In Florida the Statute uses the term, "Transaction Broker".   For many Real Estate Brokers it's about getting both sides / double ending.

Nov 12, 2013 12:13 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

As a practicing Exclusive Buyers Agent, you know where I stand on this issue, Debe.  So you're preaching to the choir here!  And dual agency does not help the sellers either.  They enter a listing contract and have a fiduciary. Then, the listing agent gets a call from an unrepresented buyer, decides to work both ends, and then the sellers magically -- legally if agreed to, but why?!? -- NO LONGER HAVE A FIDUCIARY.  No one does. Not the buyer.  Not the seller.  

Nov 12, 2013 02:08 AM
Robert Fowler - 55CommunityGuide.com
President of Retirement Media Inc. - Braselton, GA
55+, Active Adult and Retirement Communities

When I buy a property, I will get an agent. I know I am a real estate broker/master property manager but I only sell homes I manage.  I need someone in my corner. Thanks for reminding me.

Nov 12, 2013 09:20 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Lottie - As do I!!  Oh, it really makes you shake your head when you seem them 'taken' by scams - and it could SO easily be prevented.

Fred - I'm a broker and I can tell you, it's certainly not for me!

Carla - You're exactly right - NEITHER side has someone in their corner!  With most, the only one who wins here is the agent and their bank account. 

Robert, Absolutely!! 

Nov 12, 2013 01:51 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Sure, go to the listing agent, get a little reduction in the commission as you pay over 10% more than the market value for the home.  

Nov 12, 2013 08:38 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

Debe, Dual agency is not allowed in our company so it is not a judgement call for the agent or the client. I just never have understood how you can serve two masters.

Nov 12, 2013 10:21 PM