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Four Ways to Shift A Buyer From Reluctant to Willing

By
Real Estate Agent with Keller Williams Capital Properties DC AB15253

I taught a class today based on  the chapter in Gary Keller's book, Shift, which addresses how to change a reluctant buyer to a willing one. The book gives four great ways to encourage that reluctant or fearful buyer to become a ready, willing and able buyer.

1.   Why wait – the hazard of timing the market  

Ex   Explain to your buyer that while he or she is waiting for the price of that house to improve, interest rates may go up. We all know what an impact even a slight increase in the price of a mortgage can do to home affordability.  Make sure that your buyer understands it too! 

2.       Trading Up – Don't Wait!

IfI  If your buyer is trading up and selling that starter house in a soft market, it is likely that the softer market in the upper price range is going to save him big money.  Yes, the starter home might have lost value but the move up house will have lost even more money even if it is the same percentage.  Upper priced homes tend to see bigger price reductions in a soft market because demand is more greatly impacted.  If the market is a strong market, there will still be more demand for the lower priced home than the upper priced one.  If the more expensive home is increasing in value, then the buyer should jump on it now before the price goes through the roof! 

       Less is More - Fewer Choices Make the Decision Easier

      Ironically, a plethora of choices makes it harder to reach a decision! When there is increased inventory a buyer may find it hard to make a decision and instead will want to see them all - resulting in analysis paralysis! As realtors, we need to help them refine their wants and needs as part of the decision making process.  Figure out what is really important and then focus on findng those homes to show. Keep reiterating how these homes meet the buyers want and need list. These are the homes that will achieve the buyers' goals.  When presented with a few great choices most buyers will find it easier to make a decision. They appreciate the agent who has listened to them and met their needs. a

Of   Offer a Best Buy List  

I      I loved this last suggestion -  Make a weekly best buy list and post it everywhere.  Buyers love to think that they are on top of all the new listings but your list will be more than that - Your List is the Best Buy List.  You will come across as the market expert - the one with the finger on the pulse of the market and all the new listings.  This can be your value proposition! 

 

Al  Although this blog is really written for agents, of course I love working with buyers and answering their questions.  If you are looking for a home in the DC metro area, please give the Lise Howe Group a call at 240-401-5577 or email us at lise@lisehowe.com.  If you want to start your home search now, just click here! 

If you want to see what is for sale in Washington DC, Chevy Chase and Bethesda, check out these links below:

Bethesda Condos for Sale

Chevy Chase Condos for Sale

Bethesda Single Family Luxury Homes

 

Chevy Chase Single Family Luxury Homes

Luxury Single Family Washington DC Homes

Washington DC Single Family Homes Under $1 Million

Washington DC Condos

 

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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I did the "trading up" conversation with some sellers/buyers this afternoon.  They are concerning our market hasn't recovered "enough" which is true, but on the *buy a bigger house* end aren't they glad it's still the discounted price?

Jul 27, 2015 07:06 AM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Most reluctant buyers often missed out the opportunity and get priced out.

Most sellers are more reluctant thinking price will go up forever....

I only have patience for 3 months....

Jul 27, 2015 07:09 AM
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

Lise - the best buy list is a great idea! Thanks for bringing in a fresh approach at looking at a soft market.

Jul 27, 2015 08:01 AM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

After 3 month almost in call cases, ADIOS...

Jul 27, 2015 08:31 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Kim I bet you enjoyed teaching this class. Good solid ideas to help reluctant buyers get off the fence and make a choice. I love the idea of 'best buys of the week'.  I can see this  working extremely well and it would help those buyers find the right home faster.

Jul 27, 2015 10:45 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Lise

Your post on shifting a  buyer front reluctant to willing.

Good luck and success.

Lou Ludwig

Jul 27, 2015 12:42 PM
Alan Kirkpatrick
Austin Texas Homes - Round Rock, TX
Alan in Austin

Lise Howe 

Very good post and great responses. Hope you have a great week. 

Jul 27, 2015 12:45 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Lise. Sounds like you handled some topics that would assist other agents. Hopefully they will learn from your experience.

Jul 27, 2015 07:39 PM
James Dray
Fathom Realty - Bentonville, AR

Good morning Lise.  I would have liked to be in that class.  Timeless information as the market changes almost on a daily basis

Jul 27, 2015 08:16 PM
Conrad Allen
Re/Max Professional Associates - Webster, MA
Webster, Ma, Realtor

Hi Lise.  Those are great tips.  I hope the agents start using them.

Jul 27, 2015 08:48 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Thank you for sharing the great tips. I need to use some of them.

Jul 27, 2015 09:57 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Lise Howe ,

I'm sure many agents found your class very interesting and full of good ideas for agents to help them take a buyer from relucant to willing!

Jul 27, 2015 10:16 PM
Roy Kelley
Retired - Gaithersburg, MD

This is good reading for prospective home buyers and their agents.

Jul 27, 2015 10:22 PM
Alan Gross
PrimeLending, A PlainsCapital Company, Equal Housing Lender - Bethesda, MD
Loan Consultant

Many years ago I sold my condo that had decreased in value and bought a house which had also decreased in value. If I had waited for the value of the condo to go up I wouldn't have been able to afford the house which also went up in value. I talk to buyers about this all the time particularly the effect that rising interest rates have on home payments.

Jul 27, 2015 10:26 PM