Can I Trust My Real Estate Agent?

By
Real Estate Agent with Buyer's Edge Company Inc
https://activerain.com/droplet/4Lpl

Trust 

is the belief that someone is reliable, good & honest

A trusting relationship is this belief in action

When meeting new clients, the first conversation is the beginning of an inquiry. 

"Can I trust you?"

rappelling

Most people don't come right out and ask this question. Trust is a process. It begins with getting to know someone and believing in them. Trust is the basis of every relationship. It is defined by actions, not words.

Building a Trusting Relationship with Home Buyers

Since we are exclusive buyer agents, this advice is geared for home buyers & their Realtors  

  • Be honest-never be afraid to tell your clients the truth. There are times when you will have bad news, that's to be expected. Just begin each relationship with clarity and stay on course. Ultimately, most clients will appreciate what you have to say.

 

  • Follow through with a promise-especially the little things. Did you say you would get right back to your client, provide comps this afternoon? Home buyers are counting on us to give them as much information as possible, so they can make an informed decision. 
  • Give access to former clients-when you have people who love what you have done for them, let them shout your praises! Ask your former clients for referrals. We need to do this more often so I write this suggestion as a reminder to myself too! 

 

  • Recommend excellent home inspectors-as much as I know about homes; major systems, roofs, proper drainage and basements, I am not a home inspector! I believe a thorough home inspection is essential. 

 

  • Answer phone calls & emails promptly-this is the silliest and most common complaint from clients. Even if you have no new information, respond saying so. I heard someone at a party recently say,

 

"I emailed my Realtor wanting to see a house on Tuesday. He called me back Thursday afternoon." 

People just want to be heard and acknowledged. Take a moment to reassure your client you heard what they said and will get back with information as soon as possible. Done!

 

Victoria Ray Henderson is Vice President & Associate Broker with Buyer's Edge

Marshall Henderson is an experienced exclusive buyer agent with Buyer's Edge

We Represent People, Not Property

4849 Rugby Avenue Bethesda Maryland 20814

office 301.657.1475 cell 301.922.1677

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4849 Rugby Avenue Bethesda Maryland 20814 office 301.657.1475 cell 301.922.1677

 

Victoria Henderson is Vice President & Associate Broker with Buyer's Edge, Exclusive Buyer Agent & Realtor in Virginia, Maryland and Washington DC. Victoria is a certified Military Relocation Professional 

 

 

Marshall Henderson is a Certified Negotiation Expert & Exclusive Buyer Agent with Buyer's Edge & Realtor in Virginia, Maryland and Washington DC

Certified Negotiation Expert

 

Members of National Association of Exclusive Buyer Agents

Not Just a Buyer's Agent, an Exclusive Buyer's Agent. There's a Difference. Learn more at: 

 HomesBuyHendersons.com & BuyersAgent.com

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Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Keeping your word with the small stuff is essential to having people trust you with the big things that come up.

Nov 16, 2015 10:27 AM #1
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Victoria Ray Henderson
Buyer's Edge Company Inc - Bethesda, MD
Real Estate for Home Buyers with Buyer's Edge

So true Patricia Kennedy! Thank you for stopping by and enjoy our beautiful DC weather

Nov 17, 2015 03:20 AM #2
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Real Estate for Home Buyers with Buyer's Edge
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