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"Lottie, thanks for the update!....."

By
Real Estate Agent with Compass CA DRE# 01215160
"Lottie, Thanks for the update! The real estate market is still crazy. I am glad we bought [street name] the time we did (even thought it sounded crazy at that time). 
This neighborhood is great! We are loving it here. :)
[signed]"
 
"Dear [buyer],
I'm always glad to hear buyers are loving where they bought--it's such an intimidating process with prices so high. Victory to the bold of heart!
Lottie"
 
This early morning email exchange was delightful and started my weekend off on just the right note.
 
Keeping my buyers in the know about the real estate market in their area is something I make sure to do. They want to know, and want to hear from me. And I want to be certain their house still works well for them, that they are still happy there, that if they need names of any service people, I'm here to help.
home is where the heart is
(large home or small, home is where the heart is!)
 
Laura Allen, Lake Tahoe - Truckee Real Estate for Sale TahoeLauraRealEstate.com
Coldwell Banker Realty, Tahoe City, CA (530) 414-1260 - Tahoe City, CA
Tahoe Real Estate Agent Helping Buyers and Sellers

Lottie Kendall - It's heart warming to get an email like the one you received this morning.  It's so nice to know that buyers, while worried about the buying process at the time, are now very glad they made the move and purchased when they did.  A great real estate agent like yourself makes the home buying process possible!  Congrats!

Feb 06, 2016 06:32 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Lottie - it is great to get a letter like that.  You do a great job helping your clients make the right choice.  Not easy in such a hot market.

Feb 06, 2016 06:36 AM
Ellen Caruso
Daniel Gale Sotheby's International Realty - Glen Head, NY

Lottie, very nice, sincere letter and keeping it touch will always bring more business through referrals.

Feb 06, 2016 07:05 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Love this! It is our job to remind them we are in business. It is not their job to remember!

Feb 06, 2016 12:09 PM
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

That is a great way to show happiness Lottie. Happiness through what we do best.

Feb 06, 2016 01:52 PM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Lottie - It's no wonder you have loyal clients when you are constantly providing them with market updates, and letting them know you are there to help them with whatever housing needs they may have.

Feb 06, 2016 04:52 PM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Lottie, it's clear to me you are a true professional!!!

Feb 06, 2016 07:56 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Lottie, it does make you feel warm and fuzzy when a buyer calls after closing and gushes about their new home.  Great job!  

Feb 06, 2016 11:04 PM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Hi Kathy Streib - referrals are the basis of my business--I love them!

Jane Peters - staying in touch with past clients is a pleasure for me.

George Souto - notes like that a great way to start any day

Feb 07, 2016 01:18 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Really smart of you to keep in touch with past buyers about the state of the market and their home's value as time goes on.

Feb 07, 2016 01:21 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Hi Karen Fiddler, Broker/Owner - in our high-price area, it takes faith to be a buyer, but I haven't had a buyer yet who regretted making that first, scary purchase.

Anna Banana Kruchten - you're absolutely right; it's an honor (and a responsibility) helping buyers and sellers

Hello, Nina Hollander - I know you do an excellent job of staying in touch with your past clients; you have the referral business to show that.

Feb 07, 2016 01:22 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Laura Allen, Lake Tahoe - Truckee Real Estate for Sale www.TahoeLauraLuxuryHomes.com - I know you do the same for your clients.

Grant Schneider - our market takes courage and diligence, on the part of agents as well as buyers

Good morning, Ellen Caruso - referrals from happy clients are the absolute best!

 

Feb 07, 2016 01:24 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Margaret Rome, Baltimore Maryland - I learned that lesson years ago, before I even had my license. It's up to us!

Noah Seidenberg - yes, notes like these are treasures!

Troy Erickson - I miss my clients once their purchase or sale is completed. It's not hard to stay in touch afterward.

Feb 07, 2016 01:27 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Good morning, Patricia Feager, MBA, GRI, Cert Negotiations Expert, Military Relo Prof - thank you for your kind words. I'm honored, especially coming from you!

Joan Cox - this client bought their home more than 2 years ago; I'm delighted it is working out so well for them.

Hi Chris Ann Cleland - staying in touch is a pleasure, and much more valuable than constantly trying to drum up new business.

Feb 07, 2016 01:30 AM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

That was very nice of your Clients to let you know how much they appreciate you!

Feb 07, 2016 08:36 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

You're right, Evelyn Johnston - this note came after I updated them on prices in the neighborhood where their rental property is located. I worked with them on their purchase of their curent home about 3 years ago .

Feb 07, 2016 01:15 PM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

Hi, Lottie...I do the same thing and my clients love it. It's also easy to do with my market reports. I just send them the link to the post. I hope you have a great week ahead. 

How was the hike? I sure enjoyed the game. 

Feb 08, 2016 08:00 AM
Lottie Kendall

I thought of you and Joan Cox. While I was out hiking, my daughter would text me the scores each quarter; each time one came in, I thought of you two! Congrats!

Feb 08, 2016 08:52 AM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Very wise Lottie. Staying connected goes a long way, the comments by the clients is very obvious that your past work will be shared with others.

Feb 08, 2016 09:13 AM
Lottie Kendall

Yes, they have referred friends to me. Just as important, they are happy in their home.

Feb 08, 2016 10:25 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Lottie

Your customers appreciated your efforts in helping them to buy a home.

Good luck and success.

Lou Ludwig

Feb 08, 2016 10:45 AM
Lottie Kendall

We found a great house for them; they took the leap and wrote a great offer. Scary in our high-priced area, but 3 years later, and they are still happy! That's the best, Lou Ludwig 

Feb 08, 2016 11:57 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

I just heard from a client yesterday who moved out of the area after I sold her home. She has another for me to sell, a rental. She commented on how much she appreciates the fact I am still the same old agent, always quickly responding to her needs. But for the most part, I don't often hear from clients after they sell and move away from Sacramento.

Feb 10, 2016 09:39 AM
Lottie Kendall

That's great, Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents - goes to show you take great care of your clients.

Feb 11, 2016 01:29 AM