Ask An Ambassador: Ejection Is The Last Resort

We're her in part, to build relationships, lest we forget when we post. I know for me, I watch behavior and put member in one of two categories: Will Refer Business, Will Not Refer Business. I'm opinionated and believe the more polarized the better, but being respectful of opposing opinions. I do tend to meet rude with my sarcasm in lieu of retorting in kind. Understood on the policy, thanks for the post. I'm aware of someone who "vanished". I assume he may have sparked this update?

Absolutely true!!! We have to conduct ourselves professionally!!!

There is no problem with stating your opinions CIVILLY (although even then, there's a time and a place), but the HOW of it can make or break your reputation.

I have been an AR member for a long time, since 2008 I think.  I can say that I have not run into anyway who was rude or out of line.  Perhaps someone was a bit blunt but never out of line.  I am glad that I have not come in contact with the individuals mentioned above.  I find AR to be a supportive and welcoming place.

Liz and Bill Spear "What we can do is trust that if the AR Staff has decided to show a member the door, it wasn't a rash decision.  It's happened AFTER they've provided an opportunity for that member to conform."  Having witnessed, and confronted, the online behavior of the person of which you speak, and having spoken personally with them once by phone about it and other more productive topics, all I can say is it's unfortunate that their online persona doesn't/didn't appear to match with their "live" persona.  I certainly don't envy Bob Stewart for this aspect of his leadership role, and am also confident "it wasn't a rash decision".  Re-Blog.

You never know what is inside a person until they are probed or stirred. We come into the world innocent and then something happens to rob us of that stature. Some come back, some morph into a survival damaged mode, and some stew in the dysfunction not knowing "what they do".

I always ponder two things without enabling or appeasing mind you:

1. This person wasn't born this way so what happened along the way to cause this? What force is at work here? Why? How? How to come back? 

2. What are they trying to really say using anger, judgment and inflammatory responses as their expressions? I see it as a desperate cry for help. Thank you

I generally ignore rude and insensitive comments when I come across them but I understand your point about silence being consent. Although I don't condone some comments I just don't have time to get in to a mud-slinging contest with someone who probably enjoys it and welcomes the chance to engage. 

A while ago I upset a member in a dreadfully bad way.  He unfollowed and sent me a truly nasty gram via interal AR contact.  I apologized because the title of his post was a question and I assumed he'd asked the question and I answered in what I thought was "helpful ambassador" manner.  As it turns out he didn't post that blog with that question at all.  A staffer did as a test after a problem had been reported.  The staffer had meant to delete the post and had not.  But it certainly made me realize more than ever that  sometimes a private notice is the best way to answer a question, even one posted in a blog.

I've only seen it a couple of times myself.  I know it's a hard decision made by the AR staff and they don't take it lightly.  I know one thing though..if they removed someone, they were meant to be removed.  

The last ejection is not one that I agreed with.  I would like AR to come up with a system where we could block members from commenting on our posts or answering our questions.  It seems that the free market way would be better.  If enough members blocked you and you couldn't get points, you would move on, or at least not be tangling with more easily offended people who blocked you.

I know that it was a struggle for a while. In the mos recent case, it just felt like the point was to disrupt for the sake of being disagreeable. That's just not a benefit of any kind. We can all disagree but when things become personal and just mean, I don't get it. 

Many people find Howard Stern offensive, but then he's a "shock jock" and probably smarter than 90% of his listening audience.

I submit some folks respond to AR posts for the "shock value" because of what seems (to them) to be a very trivial question or post.

I also submit that certain AR members and Ambassadors tend to take personal offense to such comments when such comments are not even directed at them. A member recently asked, "...do you respond to every post you read?" Only those with too much time on their hands and not enough clients or listings seem to answer in the affirmative.

I only know of one given the door.  I suppose there are more.  I know it is very hard to get kicked out. 

I agree with you that silence is consent. We do have a wonderful community here and there is no reason ever for anyone to be disrespectful. One can disagree respectfully or give constructive criticism in a nice way without offending.