The Power of Trusted Referrals | Who Do You Trust With Your Wallet?

By
Real Estate Broker/Owner with KD Realty - 408.972.1822 CA DRE#01366594

Among the many honors, this Certified Probate Real Estate Specialist receives, is a referral from an attorney.  In this case, the referral came from a real estate attorney, not an estate planning or probate attorney which is where Kathleen Daniels receives most probate real estate and trust property referrals.  

Insanity with the letters IN lined out

 

A past client of the real estate attorney was so confused by all the information real estate agents were telling them their head was spinning.  Trusting the real estate attorney who helped them in the past, they scheduled an appointment with the attorney to get a sanity check. 

 

 

 


 

 

That is when my phone rang, and I answered it. The conversation that followed was interesting, to say the least. His client was the successor trustee of her sister's trust. Many agents were interviewed and she was not impressed with any of them. 

 

 

The successor trustee settled on hiring an agent who sent everything to sign online with zero explanation!  This was before COVID.  She was told, that is just the way it is done. Just sign the documents. 

 

The plan was for the real estate agent to sell to investors and assigned a list price of $900,000. 

 

None of what she was hearing the agent say made sense ... so she scheduled an appointment with her real estate attorney. 

 

After a lengthy phone discussion and later meeting face to face at the property, the successor trustee hired Kathleen Daniels to list the home.

With minimal effort, time, and investment in preparing the home for sale, pre-sale inspections were completed.  The home was professionally cleaned, staged, and listed at $1,259,000.

After 12 days on the market, several offers received, the seller accepted an offer. The final sales price was $1,320,000. 

 

The final sales price was $61,000 above the list price and $420,000 more than the $900,000 list price suggested by the agent whose plan was to sell to an investor. 

 

Thankfully we will never know what the home might have sold for if it listed at $900,000. 

 

The $420,000 Question is: Who do you think the other real estate agent was serving?  

 

The fiduciary duty of exercising prudence was fulfilled by seeking help from trusted advisors and hiring a real estate professional who serves their client's highest and best interests.  

 

You may read the entire post where it was originally published Successor Trustee Seeks Help to Sell Real Estate

 

 

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Kathleen Daniels, Managing Broker-Owner of KD Realty, Need Probate Help and Probate Real Estate Services serving San Jose and Silicon Valley. Kathleen and her team specialize in listing Probate & Trust homes for sale. 

 DRE# 01366594 

Comments (45)

Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Oh, there is no doubt in my mind that you were the right fit, Kathleen!

$420K - that is just CRAZY! I don't know WHO that other agent was working for - but, possibly smoking something! 

I'm so very glad that this family found you - it was truly meant-to-be. 

Nov 29, 2020 04:36 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Hello Debe Maxwell, CRS - I am thankful the attorney called me.  Good heavens, the person was just so confused ... she was told so much bull poop.  

Nov 29, 2020 05:41 PM
Keith Sant
Kind House Buyers - Tacoma, WA
Real Estate Problem Solver And House Buyer

What a great story Kathleen Daniels, Probate & Trust Specialist!  You are a total rockstar!

Off-topic a bit, but I know a lot of agents that are afraid to "niche down" and brand themselves as a specialist in a particular category or side of town. They are afraid that they will lose business if they say, for instance, they specialize in lakefront property. They think everyone that doesn't want to buy or sell a house on the lakefront won't consider them.

I feel the exact opposite. If you are too broad and can do everything you are just like EVERY other agent out there and nothing separates you from the pack. If you're just like everyone else then the only factor at play is the price. When you become an expert in a category and brand yourself as a specialist you do not get asked to list for a discount because YOU are valuable. You are valuable by the way.

Thanks for sharing and have an amazing week Kathleen! 

Nov 29, 2020 09:01 PM
Lyn Sims

your opinion on that niche down comment is totally incorrect. That's what blogging is for.

Dec 01, 2020 08:32 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Good morning, Kathleen... that other agent was thinking only about a singular transaction and a commission. Of course, I see that happening all the time and not just in probate sales. As I do some probate myself, I know first-hand how critical it is to really serve the client and help them through all sorts of decisions.

Dec 01, 2020 04:38 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Hello Nina Hollander - they sure were - click-click-click to a quick paycheck and possibly a list on the flip.  It is so unfortunate that anyone believes that this is okay. 

Dec 01, 2020 07:52 AM
Lyn Sims
Schaumburg, IL
Real Estate Agent Retired

Glad you got the business & got the seller the most money possible. Not sure what the other agents intentions were but it worked out better working with you.

Dec 01, 2020 08:31 AM
Greg Mona
West USA Realty - Scottsdale, AZ
Professional Real Estate Representation for YOU!

Hi Kathleen Daniels, Probate & Trust Specialist. First off, great job with the transaction, from beginning to end. They were very fortunate to have you!

 

Sadly, this is yet another example of the "dark side" of our industry. There are SO many agents who should really be doing something else for a living. Thankfully, there are also people like you who shine brightly! Well done, Kathleen! 

Dec 01, 2020 10:37 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Hello Lyn Sims - I am not sure either however I have my suspicions.  It all worked out very well.  The buyer, who I did not represent, are over the moon happy with the house. 

Dec 01, 2020 11:20 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Hello Greg Mona - while I am not a fan of the "dark side" in life or in real estate there are times when it is necessary to shine our light so the world knows real estate professionals are not all the same. The level of care and professionalism varies, in some cases, significantly.  Thank you for your comment. 

Dec 01, 2020 11:22 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

 Is it any wonder that clients are confused or skeptical of us at times?  I'm so glad that you were able to assist this client professionally and ethically, Kathleen.  You served her well ... but also your fellow ethical professionals too

Gene

Dec 01, 2020 01:42 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Hello Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi - Thank you.  When clients are happy I know I have done my job well.  And yes, demonstrating there are ethical professionals in the world.  Thank you for your comment. 

Dec 01, 2020 01:48 PM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Kathleen Daniels, Probate & Trust Specialist - I thank God there are people like you who really do God's work on earth. When it comes to real estate transactions, I know, without a doubt, you will always put your client's needs before your own. There are some agents who are motivated by money but you are not like them. Your heart is always in the right place, for all the right reasons. Clearly, the successor trustee knew that about you. Trust is earned and you earn your business! 

Dec 06, 2020 06:21 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Hello Patricia Feager, MBA, CRS, GRI,MRP - most people feel it within a few minutes of talking with me.  I believe in doing the right thing and truly serving others, as I know you do as well. Thank you for stopping by and commenting. 

Dec 06, 2020 08:54 AM
Elyse Berman, PA
Best Connections Realty, Inc. - Boca Raton, FL
Boca Raton FL (561) 716-7824

Congratulations Kathleen Daniels, Probate & Trust Specialist on being the agent with both knowledge and integrity and who they chose.

Dec 06, 2020 04:35 PM
Joe Jackson
Keller Williams Capital Partners Realty - Columbus, OH
Clintonville and Central Ohio Real Estate Expert

Great story! Thank you for this! 

Dec 10, 2020 05:52 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Thank you Elyse Berman, PA - one of the top complaints from attorneys is that the real estate agent their clients hire do not know probate and do not know what they are doing ... yet everyone knows at least 3 real estate agents and one is a friend, who they hire.

Dec 10, 2020 08:00 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Hello Joe Jackson - Thank you for stopping by. 

Dec 10, 2020 08:01 AM
Ed Silva
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

As we grow up the issue of who takes care of what becomes a central focus

Dec 10, 2020 08:10 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Good Morning to you, Kathleen and a wonderful New Year to you as well! 2021 is going to be a fantastic year!

 

Happy New Year!

Jan 01, 2021 09:35 AM
Gary Frimann, CRS, GRI, SRES
Eagle Ridge Realty / Signature Homes & Estates - Gilroy, CA
REALTOR and Broker

Very nice post Kathleen.  You always do an amazing job with these.  

Jun 14, 2021 07:01 AM