Franchise Partners of 1-800-GOT-JUNK? meet annually to re-energize and plan for the upcoming business year. This year the 189 partners listened to a great line-up of speakers with the higlight coming on the final day.  Chris Zane, owner of Zane's Cycles, a Branford, Connecticut-based chain of bike stores, give a great keynote on "Creating Lifetime Customer's." At 1-800-GOT-JUNK? our belief in providing exceptional service embraces this very idea.

He talked about the cornerstone of his business: customer service built on understanding the lifetime value of a customer. Zane's Cycles did the hard work to understand what one person meant to the business. And the company has reaped the benefits ever since.

That knowledge fundamentally changes customer service. Suddenly, all the nickle-and-dime charges and small disputes aren't skirmishes to be won any longer. Instead, Zane's wants to lose most of those battles to win the war: keeping that customer forever. "Losing" the nickle-dimer issues means a business can win the grand prize.  

It is concept that can apply to many businesses. Our professional and fully insured company legally disposes everything we pickup in an environmentally responsible way. We are licensed by the state to pickup e-waste and our policies benefit the environment, create jobs in recycling and reduces greenhouse gases. Use 1-800-GOT-JUNK for your hauling and property cleanout needs. book a job at www.1800GotJunk.com/SanDiego