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Establishing Rapport - Per Anthony Robbins!
Most of you have heard of the famous psychologist and motivational speaker Anthony (Tony) Robbins.   He has done a lot of research and put together some good training material on many topics that can help you in your career in terms of understanding how your mind and others work.  Here are some excerpts from his audio series "Unlimited Power" dealing with establishing instant rapport.  Google him for more information!
By taking on a person's tonalities, body posture, breathing patterns, facial expressions, etc., you can develop rapport with that person.  If you do this correctly, you can actually read their mind!   Have you ever told someone that you felt like you have known them all of your life or at least hit it off with them to the point that you knew what they were going to say next?  Well, this happened due to the level of rapport that you established with them.  Can you do this over the phone?  Absolutely!  Listen to their tone, breathing patterns, type of words they use, ascents, speed of speech and volume of speech.  Then try to mirror as much as you can and you can achieve instant rapport.  We all do it and some of us ... more

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