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Landlord's Learning Center- Documentation is Key to Minimizing Liability~
It seems crazy to me, as a Sacramento Property Manager over the past 16+years, to hear that people are still making verbal agreements with their tenants.
We were hired by a Landlord last week to step in and take over a delinquency problem with an existing tenancy. When asked to produce documentation, we were provided with a handwritten piece of stained notebook paper with some scribble on it.
Basically, this tenant had befriended the Landlord and convinced her to let them rent the home on a month to month basis for $1000/month in the Rosemont area. Now, they were over 1 month behind on the rent.
When I approached the tenant, the story changed significantly. The tenant was claiming that the rental unit had habitability problems that were discussed repeatedly with the Landlord.
Neither the Landlord nor the Tenant had supporting documentation to back their claims. This is where property management can really make the difference.
A solid rental agreement sets the ground rules. Ours makes a point of laying out maintenance procedures, insisting on written requests for maintenance so that we have a complete record of all work done.
Verbal agreements, while technically binding, are difficult to defend if challenged ... more

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