networking: Customer service is all about the experience
- 12/31/08 04:55 AM
We have all been somewhere that the customer service was bad and what did we do? We told 10 people how bad the experience was. Great customer service leads to a great experience. Poor customer service leads to... well you know.
Set yourself apart with great customer service and attention to detail and your customers will tell 10 people what a great experience it was working with you. That's the best advertising you can get.
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networking: Maybe it’s time to take a trip
- 12/08/08 01:07 AM
When we start to feel over worked, run down or overwhelmed we say we need a vacation. We pack up and go someplace different to unwind and regain some perspective. Well with real estate sales and new construction starts down across the board you might be feeling overwhelmed and it may just be time to take a trip. However, make this a different trip, go someplace close by and drive around the neighborhoods that are similar to the ones you represent. Look at the homes, count the For Sale signs, write down who the Realtors are and look at the materials … (6 comments)
networking: Moving the ball forward… three things to try.
- 12/06/08 03:25 AM
In football it is the offense’s job is to move the ball forward. Scoring is the result of successfully moving it forward and winning means you are consistently moving it forward. Successfully marketing yourself or your company is all about moving the ball forward. Sometimes you will make big gains and other times you will have set backs (we are in one of those economically now), the key is to have a plan of attack. Are you going rush out there with a big burst of energy and meet as many people as you can, spend lots of money on advertising … (4 comments)
networking: Make lunch work for you
- 12/05/08 12:17 AM
Lets say a restaurant has 80 customers at a time during lunch. If you go in there by yourself what are the odds you will know someone? Now I realize that a lot depends on where you are, is it two doors down from your office and you eat there everyday or is it across town never been there before sort of thing. Maybe you know one to two on average. Now ask that same question when you take some else along with you, will your table be more likely to know someone else in the restaurant. Sure you will, if … (10 comments)
A discussion on branding and marketing thoughts, observations, ideas and strategies for real estate professionals, builders, developers and real estate developments.
We have all been somewhere that the customer service was bad and what did we do? We told 10 people how bad the experience was.;)
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