Can I have a little feedback please?

I will never understand why a buyer agent expects a listing agent to stop everything and return a call saying == yes the showing instructions are correct the house IS VACANT and AVAILABLE -- and yet when I ask for a 5 min feed back nothing

Maybe a phone call would be better--some people just respond to e-mails selectively.

I like to get feedback on my listings too.  But I have to admit, when I'm working with buyers, I only remember the houses they like, and why they liked them. (And the really hideous ones! lol) I really don't have the best memory, so I think at some point I began to only remember what I absolutely had to remember. In this case, it would be which houses my buyers liked, and/or what specifics they preferred in a house. The exceptions being if they only looked at about 3 houses. Not trying to make excuses because I want feedback on my listings too.

So here's the solution in our area, (even though we also have a system similar to yours). When an agent calls to setup a showing appointment, we send the feedback form immediately... before they've even shown it. Many agents in our area do the same thing. Just a few days ago, I was scheduling appointments, and receiving e-mails and faxes requesting feedback before I had even finished scheduling the appointments. When I got home from showing the houses, I responded to the faxes and e-mails right away, while it was still fresh in my mind, and while I still had my printouts handy.

I always print out 2 copies of everything we're going to see. I have the detailed MLS data, and the buyers have their own copies. I give them pens so they can take notes on the pages of each house, about what they liked or didn't like. As we go along, I X out the pages they don't like. But I do keep all the pages. This process does help, if an agent calls me a couple of days later, so I can look at the printout. That will at least jog my memory a little bit.

Sorry if I'm sounding negative. I really agree with you... I want feedback. I just think it's harder to remember than we might think. I'm primarily a listing agent so I know the importance of feedback. But every once in a while, I work with buyers. And then I remember the other side of the coin.

(My daughter would have a hay day with this. She's constantly telling things that she swears she already told me, and I have no recollection of it  >.<

Sometimes the buyers have very little to say regarding why they do not want a home. Sometimes they're unkind in their assessment.  Sometimes they just want to see something else to compare it to what they think they do or don't want.

Buyer Brokeage agents do not always get the cooperation from their clients regarding feedback and stating thank you is a neutral way to politely say nothing at all. You are not always going to get what you want because people like me will not create a response. Sometimes I leave feedback and sometimes I don't (depending upon the circumstances surrounding the actual events). For example: 

I had one guy call me all week demanding feedback for a home that had visible mold coming through a bad paint job. I got sick showing this home. I am still sick from showing this home. I have a cough that wont go away. I am pissed at this listing agent for stating the home was fully renovated when the renovations sucked and were not done to code.

Sometimes when we realize the description was a waste of our time we refuse to respond because we don't trust ourself to be civil... BTW, you could still see the flood water line in the drywall in the basement and the mold was living open and notoriously in the ceiling and two lower walls. The basement ceiling watermarks made us reexamine the ceilings in the bedrooms on the first and second floor. I also pulled the rugs up. The hardwood floors were ruined... I am supposed to like the wall to wall carpet covering crappy floors? Seriously. 

Can you imagine what I was thinking about these people? (a) I haven't had to buy a pump in years. (b) I drove 80 miles to show this property.

Really want everyone to give you feedback? Just sayin... ;-)

I respond to e-mail feedback requests more favorably.  When you show a client a dozen houses in a day, it is tough to provide specific feedback on what they did or did not like about the house.  The obvious feedback is that the house did nothing for my people that prompted them to make an offer.  So often, this is all I can say.  There isn't always something specific to report.

It's true:  sometimes houses sort of all run together...for both buyers and their agents.  Giving great feedback is sometimes hard.

But if you are a seller, you are desparate for news. 

And if you are the listing agent, you are right there in line wanting to hear something to report to that seller....sometimes for anything:  good, bad or ugly.

If your own listing is the least bit over-priced, you would love to hear the ugly.  If you are a seller, you may need to hear the ugly even if you don't want to listen.

A buyer agent can usually come up with something of worth for someone on the listing side....if they were awake during the showing.

I had an agent show one of my listings.  I requested feedback and received none.  Then I showed one of her listings and she had the nerve to ask for feedback.  My response was answer my request and then I will answer yours.