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Update on my Experience with RePly! Real Estate

By
Real Estate Agent with Exit Realty Cherry Creek 038852

I have had a few more comments on my Blog regarding Reply Real Estate.   Yes, I did get my money back after 8 months of bugging the customer service department and continually disputing the charges with my credit card.

They still call me once in a while which really surprises me, but it is always a different sales representative.  They don't seem to understand "take me off your list" and the national "DO NOT CALL LIST".

I have asked Active Rain to disallow their advertisements on the site.  I have not heard of one good experience wtih this company.

So my recommendation is keep disputing the charges and continue to send emails to their customer service department.  Contact me directly and I will share the addresses I have.

Good Luck and beware. 

 

Anonymous
dean michaels

I'm not sure if SCAM is the right word, but deceptive certainly applies.  They say NO CONTRACTS and pay as you go, and you can cancel anytime.  The truth is that when you cancel, or give "30 day notice" as required, they continue to send you leads AND bill you for the 30 day period.  It seems to me if there is no contract, once you want out of the program, the relationship should end.  If I was a Realtor who has luckily not been contacted by them yet, DO NOT SIGN UP when you get the call, and sooner or later you will get the call.  It is so ironic that one of their Corporate Values under Integrity Guides All Our Actions is: We conduct all business with uncomprimising integrity.  NOT!  Another Value is that Our People are our Foundation: Reply! cultivates a fun, rewarding, and enjoyable experience for our customers, clients and employees.  I would be interested to have people post their "fun, rewarding, and enjoyable experiences as thier customers.  This would be a good way for Reply! to receive some positive feedback.                              Regards, Dean

 

Aug 03, 2009 11:02 AM
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