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Open Houses...Let's get real.

By
Real Estate Agent with Coldwell Banker Resort Realty, Sandpoint, Idaho SP37235

 

MSN REAL ESTATE has written yet another bogus article for consumers about the value of Realtors®.  This one is classic...

"10 things your real-estate broker won't say

 

1. "Your open house is really just a networking party for me."
realtorHire a real-estate broker to sell your home, and one of the first things he'll likely suggest is hosting an open house so that potential buyers can casually check out your property on a weekend afternoon. But while open houses are promoted as a great way of finding a buyer, a National Association of Realtors study found that their success rate is a mere 2 to 4 percent.

No matter. Holding an open house serves another important purpose — for the broker. "It gives him a database of clients," says Sean McNeill, an independent real-estate broker based in New York City who says that he doesn't like open houses, preferring to match clients with appropriate buyers. "At open houses, you get all kinds of people walking in. Some are (trying) to see how much they should sell their own places for; others just want to get a look at what's out there." All are perfect pickings for a broker looking to increase his roster of buyers and sellers. "Think about it," McNeill says. "The broker is devoting a couple hours of a weekend. He won't do that unless it helps him in a big way." But it doesn't necessarily mean that a seller should forgo an open house altogether — "It's still a real good way to showcase your house," McNeill says."

First, the 2 to 4 percent statistic is completely manipulated.  I agree that open houses are not necessarily a buyer gold mine, however, there are agents who consistently do well at open houses.  I am not one of those but my wife is!  As Real Estate professionals, we pick our strong suits and offer those services to our clients.  For MSN to imply that we all offer open houses to all of our clients for strictly self serving means and, further, misrepresent our intents is nothing more than a form of media sensationalism.  In fact, I know of very few Realtors® who even recommend "opens".  Those that do encourage "opens" are the ones who have found success at them and put the required energy into them.

Second... If, in fact, an open house is a "networking party" as MSN maintains, I can think of nothing better for the client.  If people are walking through a client's home and networking, how is that a bad thing?

Third... Then the author wraps up his opinion by saying, "It's still a real good way to showcase your house." What?  I thought he just got done saying it doesn't work and it is self-serving?

Oh well, enough ranting.  I've got some GREAT price reductions to work on.  (I wasn't even going to post a blog today!).

 

 

 

 

Kent Anderson
Coldwell Banker Resort Realty, Sandpoint, Idaho - Sandpoint, ID
from Schweitzer to the Lake

Bev & Bob - Congratulations!  I love that.  Bill, are you listening?

Sep 29, 2009 02:08 PM
Celeste Chism - Serving You in Crossville, Fairfield Glade, Lake Tansi & Cumberland Cove
Legacy Realty - Crossville, TN
Serving You is My Top Priority

I don't think any effort we ever put out to either sell the home or network is wasted. It's always a good thing just to be trying to make things happen. It keeps everyone moving in a positive direction.

Sep 29, 2009 02:26 PM
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

It's always interesting to see how the press can skew our profession. I think when they don't have any news for the day, they decide to pick on Realtors!

Sep 29, 2009 03:02 PM
Sandy Childs
Keller Williams Realty - Spartanburg, SC
Realtor - Spartanburg, SC

Kent: Although the market was much better in the year 2005, I sold 4 houses where I was holding an open house. It also helps to have a lender who works on Sunday also.

Sep 29, 2009 03:28 PM
Keith Kyle
South Bay Brokers - Hermosa Beach, CA

Kent,

I certainly agree that in many areas the primary purpose of an open house is for the realtor to pick up potential clients but it most definitely serves a purpose for the seller.  I agree that the 2-4% just doesn't seem accurate but my guess is that they're not including buyers that already knew of the listing from the realtor, MLS, etc and are talking only of true walk ins.  When I'm holding my own listings open and can't show my buyer clients, I alway check to see if there's an open house and send them off for a look.  How can having an open house be a bad thing when all it takes is the right person to walk through?

Sep 29, 2009 03:55 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Hey I've hosted open houses and a few days later gotten a call from one of the attendees that they want to write an offer...so you never know.

Sep 29, 2009 04:21 PM
Jean Hanley
Coldwell Banker Kivett Teeters - Hemet, CA
Specializing in Folks Who Want To Buy/Sell Homes

Wow, should I let MSN know how wrong they are about EVERYTHING they write about.  ha ha  I've sold houses from open houses, and I get a ton of buyers.  What are we doing this for?  To sell houses and get buyers.

Sep 29, 2009 04:37 PM
Kent Anderson
Coldwell Banker Resort Realty, Sandpoint, Idaho - Sandpoint, ID
from Schweitzer to the Lake

Christopher - That's the bottom line...are you a people person or not.  If not, being a realtor® can be a challenge.  Sounds like you have the bases covered.

Keith - Technically, you can bet 2-4% is pretty accurate...maybe even high.  The problem is that 2-4% is skewed.  What is the success rate of Realtors who enjoy opens?  Probably much higher.  

Sep 29, 2009 05:09 PM
Kim Darling
Keller Williams Westland Realty BRE# 01864461 - Fresno, CA
CRS,GRI, "Your Home Team" Fresno/Clovis Homes

I think as a listing agent that you should have a comprehensive marketing plan and try to reach as many potential buyers as possible.  I don't think you should put all your eggs in one basket, and that you have a duty to your clients to do a variety of things to help showcase their home and that open houses should be one of them.  However, I feel they should be done conservatively.  I don't believe in holding the house open weekend after weekend.  When you do this, it can make the house seem stale or undesirable.  You should plan it out and know what's going on in the community and schedule it when you may have the best traffic and that's not necessarily from 1-4 on Sunday.  I have lots of other ideas on open houses and will save them for one of my own blog posts. 

I do think it is valuable to the Realtor and the Seller.  I will, say, however, that if open houses sold homes, then FSBO's would be able to just hold one and wouldn't need us, but we all know it's not that easy and those FSBO's usually find that out after weeks of those open houses. 

I have sold a few of my listings from the actual open house, and I have picked up many clients as well, so it does help both the Realtor and Seller and I really don't see a problem with that. I am honest with my clients and let them know what their expectation of an open house should be and that it is to showcase their home, let the neighbors become familiar (and have them spread the word about the home), and to hopefully find that 1 buyer we are looking for.  They understand it may or may not produce that 1 buyer, but we will try. 

 

Kim Darling

Sep 29, 2009 06:56 PM
Virginia Hepp - Mesquite NV REALTOR
Desert Gold Realty - Mesquite NV Homes For Sale - Mesquite, NV
Mesquite NV Homes and Neighborhoods - Search MLS

I don't do a lot of open houses, usually one per listing, but you never know - for each listing, you just need ONE buyer - maybe he/she will walk in the door.

Sep 29, 2009 07:02 PM
Vanna Siackhasone
Real Estate Brokers of Alaska 907-720-4663 - Anchorage, AK
Anchorage Real Estate 907-720-4663

I think open houses work. Well, at least for me they have.  These writers just like the controversy.

Sep 29, 2009 08:41 PM
Bob Haywood
McGraw Realtors - Owasso, OK
BobHaywood.com

I do hold open houses on Sundays, typically.  This past weekend I had a family stop by my open house.  They were driving by and had seen the sign.  Ended up they are great prospects for this property.  Yes, I may pick up some clients, but my main concern is getting people into the house who might not be working with an agent or who have enough interest themselves to want to see the inside.  Bottom line is I want to sell the house.  Open houses are just one tool among many...

Sep 30, 2009 01:11 AM
Mick Michaud
Distinctly Texas Lifestyle Properties, LLC Office:682/498-3107 - Granbury, TX
Your Texas Lifestyle is Here!

Open houses are a very expensive social networking hobby. 

In all the time since I've had my license back in the '80's, I've never seen an open house get sold from the event.

 

Sep 30, 2009 02:21 AM
Clint Miller
Real Estate Pipeline, Inc. - Missoula, MT

LOL @ Barry's first comment at the top of the list...too funny!!

Sep 30, 2009 03:37 AM
Terry Lynch
LAR Notary and Closing Services - Saint Clair Shores, MI

Most marketers will tell you that 2 to 4 percent would be a great rate of response to any marketing or direct mail campaign.

So why is this a bad thing in real estate?

Sep 30, 2009 04:02 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

I tend to do pretty well at open houses, and even if I don't double end them, I sometimes find that it gives buyers with an agent the opportunity to see the house when they might not have otherwise.

Sep 30, 2009 04:57 PM
Kent Anderson
Coldwell Banker Resort Realty, Sandpoint, Idaho - Sandpoint, ID
from Schweitzer to the Lake

Christine - Thanks for stopping by and continued good luck on your opens!

Terry - Great point!

Clint - Agreed!  I liked that.... especially as the first response.

Sep 30, 2009 06:06 PM
Kent Anderson
Coldwell Banker Resort Realty, Sandpoint, Idaho - Sandpoint, ID
from Schweitzer to the Lake

Mike - Very few sell at the event, I agree.  But how many are sold down the line as a result of the Open?

Sep 30, 2009 06:07 PM
Ryan Shaughnessy
PREA Signature Realty - www.preasignaturerealty.com - Saint Louis, MO
Broker/Attorney - Your Lafayette Square Real Estate Partner

Kent - I read this or a similar article.  It assumes that agents hold open houses only for their benefit and not for the benefit of the owner.  In reality, we hold open houses at the request of our clients at specific times in the listing.  For example, we hold it open 2x during the first 30 days and then 1x after each price reduction.  Contrary to the article, we have sold homes as a result of open house.  Like any marketing activity, it often depends how you prepare for it - open houses are no different.  We promote open house via the internet and the occasional e-blast to anyone in the database looking at a specific area in a specific price range.  We also contact neighbors.  In each case, we are trying to leverage the exposure of this property and get it sold.  Believe it or not, but there are people who don't like real estate agents and find open houses less threatening than scheduling an appointment to see the home.

Oct 12, 2009 02:06 PM
Kent Anderson
Coldwell Banker Resort Realty, Sandpoint, Idaho - Sandpoint, ID
from Schweitzer to the Lake

Hey Ryan - Thanks for the thoughtful response.  You are exactly right.  There are a lot of people who want to keep an arms length away from Realtors.  That is the case with sales people in general, however.

Oct 12, 2009 03:55 PM