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Deal killer home inspector meets nervous buyer. Guess who wins?

By
Managing Real Estate Broker with Full Circle Property Management

Who wins? Nobody. Not even the inspector.

 I think this will ruffle a few feathers, but it is something that needs to be said. Why do some home inspectors simply feel it is their job to rip houses to shreds and not work with buyers and sellers? I get it that they are paid to find things wrong, and I get that they feel it is their duty to point out all the wrong things with a home, but aren't there many ways to do it without killing the deal and making the buyer upset?

 Listen, when you buy a house for 80,000 in a city where the average is $175,000, there may be a few things wrong. After all, the house is over 50 years old and 50 years ago methods of building were different. Electric service was different, heating and cooling different, even siding and basements were different. Homes didn't come with sump pumps and GFI's. And then you pay someone several hundred dollars to come into this house and tell you all the things that are wrong. Of course there are going to be things wrong, but does the inspector need to point out all the doom and gloom items and make it seem that the home is going to fall down? I am thinking that the house is going to be standing for another 50 years, don't you?

 I know the sidewalk has a crack and might be a trip hazard. I know the driveway is old and needs sealed. I get it that the new side door trim was not painted and is still factory finished. I see the a/c unit has debris on it. I get it that the outside faucet is not a frost free. I see the crack in the chimney cap. And the dreaded electric panel schedule is missing. There is debris in the chimney clean out, but I was thinking that's why it is a clean-out? Rust on the return air vent, oh my! Which of these items will cause the home to collapse and fall to the ground in a smoldering heap of ash? Then at the end the inspector says "imagine all the items that I can't see".

 Now couldn't that have been done differently? Couldn't the inspector have said "This is an older home, and I expect that we will find many small items that will need addressed, but the house has been here for 50 years and I suspect it will be here for a long time longer. Let's see if there are any major concerns that will need addressed." The buyer would buy the home, the inspector would get more referrals, and the 50 year old home would live the good life. See, that wasn't so hard.

 So when you buy a home, by all means have it inspected. Pick a home inspector who is competent and check their references, since there is no licensing in our state. Ask them what their philosophy is, are they a helper or just want to stop the deal? Ask them what is their opinion of older homes, especially if you are buying one. Older homes are going to have things wrong, as are newer homes. It's all about what happens when items are found and how serious they are as the vast majority of items can be corrected easily. Pick your home inspector wisely.

Kris Wales
Keller Williams Realty - Lakeside Market Center - Macomb, MI
Real Estate Blog & Homes for Sale search site, Macomb County MI

A home inspector is hired by the buyer to work for the buyer, not for the seller.    That being said, there are many inspectors who will talk to their clients in ways the buyer clients understand:  "Yes, you are buying an older home and if things haven't been updated they more than likely will need to be in the future..let me point out what you should be concerned about.."

Jan 24, 2010 11:02 PM
Lorraine or Loretta Kratz
Crescent Moon Realty, Inc. & Land N Sea Auctions. - San Marcos, CA
Certified Negotiation Consultants

Dennis:

I hear this from many agents that a home inspection might be the down fall of their deal. Unfortunately many home inspectors could care less about how their inspection might harm a deal. I agree with  you that a buyer should have an honest appraisal of the home that they are buying and get their monies worth. But it sad when an inspection is a deal buster.

 

Jan 24, 2010 11:09 PM
Dennis Swartz
Full Circle Property Management - Columbus, OH
MBA, GRI...experience counts!

Thanks Kris and Lorraine. I agree its all about the bedside manner.

Jan 24, 2010 11:17 PM
Harry F. D'Elia III
WEDO Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

I have an investor purchasing a 1950 built 4-plex expecting nothing to be wrong with it. He has it inspected and shoots me back a two page punch list. My seller said no because of its age. Move on

Jan 24, 2010 11:18 PM
Eldon Hendrix
Hendrix and sons Home Inspections - Holiday, FL

"This is an older home, and I expect that we will find many small items that will need addressed, but the house has been here for 50 years and I suspect it will be here for a long time longer."  These are your words, Dennis.  There is nothing wrong with the realtor letting the client know this as well.  Purchasing a home should be a rewarding experience for the client and not something that they regret six months or a year down the road.  Many inspectors have been sued or know of others that have been sued for not disclosing certain issues.  The sale should not be about blaming someone if it doesn't go through.  Rather it should be about matching the owner with a home that will fit their needs.  There are many people that purchase homes with the intent of doing some repair and have knowledge of "how to,"  and they should be matched up accordingly. We take on a client with the intent of building a relationship with both client and realtor.  We provide an ongoing service that provides information for maintainence of the home after the purchase.  There are great Inspectors, just as there are great Realtors. As such, we are proud to provide a service, not just sell it. Have a great week.

Eldon

Jan 24, 2010 11:31 PM
Barbara S. Duncan
RE/MAX Advantage - Searcy, AR
GRI, e-PRO, Executive Broker, Searcy AR

I like this blog.  I like it because you've said very clearly what I think.  A buyer probably doesn't know anything about codes and what is required for electrical stuff.  When an inspector makes it sound as if the house will burn down because of no GFCIs, the buyer is scared.  How much nicer it would be for the inspector to explain GFCIs were not required at at that time, etc, etc. 

Jan 25, 2010 01:38 PM
Rich Edgley
Greater Chicagoland Home Inspection - Saint Charles, IL

I agree with Eldon on this one.  I have inspected turn of the century (1890's-1910's) homes.  Clients fall in love with the charm of an old home, but are unaware of the upkeep it takes to keep it running.  Having owned homes of this age, if I was not savvy on how to properly maintain it, I would be upset at the fact that this was not disclosed to me.  As well, I would want my agent to match me with a home that I am comfortable owning, rather than being overwhelmed by punch list that comes after the purchase.  Perhaps it would be relevent to investigate this with a client.  Then, if they decide to still purchase a historic home, they will at least understand the commitment.

 

Mar 18, 2010 01:05 AM
Mike (Inspector Mike) Parks
Inspector Mike - Circleville, OH
Inspector Mike

Thats why people hire me.

1. I have the qualifications.

2. I know the rules.

3. I do not scare people.

A home inspection is to explain the condition of a home. It is not to see how many defects you can find or prove how smart you are to the client.

Jul 16, 2010 08:13 AM
Leslie R. Willis
RON NEFF REAL LIVING - Chillicothe, OH

I am with Dennis...I have experienced this 1st hand.  I have not and will not ever use that inspector again.  He quoted prices to fix things (completely over inflated). When he was done, they looked at me and said we dont want to be in bed one night and have the house fall in.  Really!!?!!  Over one floor joist needing additional support?

I have heard through the grapevine that he has adjusted his ways.  I would say because there wasnt too many impressed Realtors.  But I am not willing to find out!!

Aug 09, 2010 05:25 PM
Bruce Breedlove
Avalon Inspection Services - Colorado Springs, CO

[quote]The buyer would buy the home, the inspector would get more referrals . . . [/quote]

[quote]Pick a home inspector who is competent and check their references, since there is no licensing in our state. Ask them what their philosophy is, are they a helper or just want to stop the deal?[/quote]

Inspectors who sugarcoat their inspections may get more referrals from certain agents but they do a grave injustice to their clients who hire the inspector to tell them the true condition of the property they plan to purchase.

Sep 09, 2010 11:25 AM
Anonymous
Dee Moore

We had a very bad experience as well with a home inspector. We as the sellers, disclosed 2 cracks in the crawlspace foundation of a room addition and provided a copy of the repair that was to be completed prior to close, which came with a 30 year transferable warranty from one of the top companies in the US. The inspector not only tore apart the work to be completed by this company, ($16000.00 worth of work) he told the buyers the foundation around the entire home had problems. He even went as far as to say "do you really want to buy a house that you'll never be able to re-sell"? This was all in 15 minutes time. He never even went in to the house to complete the inspection. I know what you're thinking..that this house must have been have been in really bad shape. But the truth is, it wasn't. The home was 60 years old, one owner, and very well maintained. Move-in condition. Did this inspector kill the deal? Absolutley. Is he an engineer? No. There were other ways he could have provided his "opinion" but this individual scared the buyers so bad, they ran away from the deal.

Feb 01, 2015 06:47 AM
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