Special offer

Ballistic or Bi-Polar? Agent Gone Whacko!

By
Real Estate Broker/Owner with Grants Pass, OR 199909023

Ballistic or Bi-Polar?Ballistic or Bi-Polar?  Agent Gone Whacko!  The other day, I received a phone call from a fellow Realtor.  The tone of the conversation was threatening and definitely not nice.  At times, I almost felt like I needed a suit of armor to ward off the attack! 

This is not the first time I have had an encounter with this Agent.  So, I suppose I halfway expected the crazy behavior.  I couldn't help but wonder, was this Agent simply going ballistic or perhaps suffering from something much more clinical, such as Bi-Polar disease.  No offense to anyone who suffers from this disease (I have a family member who does).  But, without being properly diagnosed, the dramatic mood swings and hyper-sensitivity might be construed as crazy behavior. 

As I tried to keep things calm and reasonable, this person became more outraged and angry.  It was obvious to me that this Agent lost all control of any sensibility, and was completely frustrated, resorting to yelling and making threats.  A position of weakness. 

Fortunately, my cage is never easily rattled.  I have always thought that inner strength and power comes from a quiet place deep inside.  So, whenever I encounter someone flying out of control in 4th gear, my natural inclination is to put on the brakes and down shift into 1st gear (my first car was a stick-shift).  Apparently, this object lesson has served me well.

The Agent called back an hour later to apologize.  However, there was a "but" attached to the apology (I have always heard that an apology is not an apology if there is a "but" attached to it).  In any case, I accepted the apology (with the "but") and have agreed to move on.  Although, I can't help but wonder if this agent was simply Ballistic or Bi-Polar.  Or perhaps, an Agent gone whacko!            

Posted by

Mel Peterson

 Melinda Peterson, ABR, CRS

 Oregon Principal Broker

 Real Estate Cafe LLC

 541-659-1620

 TheOregonDream.com

 

 

Discover Central and Southern Oregon 

Elite Home Sales Team
Elite Home Sales Team OC - Corona del Mar, CA
A Tenacious and Skilled Real Estate Team

Not necessary to get emotionally involved in the sale.  We must work with the other agents and should do our jobs professionally.

Jan 26, 2010 04:32 PM
Robert Machado
HomePointe Property Management, CRMC - Sacramento, CA
CPM MPM - Property Manager and Property Management

Maybe that other agent is the butt!  At least you got an apology even if it was a qualifed one.

Jan 26, 2010 04:40 PM
Brian Lee Burke
Kenna Real Estate - Lone Tree, CO
Broker & Advising Expert-Kenna Luxury Real Estate

Melinda - hmmm wonder if that agent has relatives here - in the last two weeks we have heard three separate screaming agents screaming and angry on the phone. What is going on? All I wanted to say was we do what our client has instructed to do.

Jan 26, 2010 04:40 PM
Andy Chaudoir
Professional Inspection Services - Georgetown, Texas - Georgetown, TX
Your Home Inspection Connection in Central Texas

Hello Melinda - Sounds like you took the high road.  It's never pretty when two folks lose control.  Great job puttin' on the brakes!

Jan 26, 2010 04:44 PM
Douglas Lovitt
Washington Management Company, Inc. - Mill Creek, WA

Nice job on remaining cool yourself.  No room for this kind of behavior in this business.

Jan 26, 2010 04:50 PM
Jim Paulson
Progressive Realty (Boise Idaho) www.Progressive-Realty.info - Boise, ID
Broker / Owner - Progressive Realty Corporation

With roughly 1.2 million Realtors, we are bound to have our share of all the variants of psycho's.  Congrats on finding a such a great sample.  :-)

Jan 26, 2010 04:59 PM
David Saks
Memphis, TN
Broker / Industry Analyst

I would've put the gear in neutral and ignored the wacko. Sheesh !!! Some people are really obnoxious, Melinda. Illigitimi Non Corborundum.

Jan 26, 2010 05:01 PM
Dan Tabit
Keller Williams Bellevue - Sammamish, WA

I'd be inclined to check with the agents broker to see if this is a one time event or a pattern.  I'd like to know if someone representing my interests was off their rocker. 

Jan 26, 2010 05:32 PM
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

This is someone to steer clear of and if in a cross deal be sure to dot every single i and cross every t and cover your butt. Our 2 cents. All the best.

Jan 26, 2010 05:35 PM
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566

What about the simple line, "It's not okay to talk to me/treat me/use that tone of voice with me." Or let's discuss this at a later time when you've calmed down. When someone acts this way the first thing that is noticeable is that they cannot deal with this simple and direct approach.

Jan 26, 2010 09:33 PM
Erby Crofutt
B4 U Close Home Inspections&Radon Testing (www.b4uclose.com) - Lexington, KY
The Central Kentucky Home Inspector, Lexington KY

"Call me back when you want to talk instead of yell!"

The broker ought to know about the person representing them that way.

 

-

Jan 26, 2010 10:24 PM
Jim Allhiser
Perfection Inspection, Inc. - Salem, OR
Salem, Oregon Home Inspector

I like the way you put that Melinda.  Gear down, when needed.  I often encounter agents that try to use intimidation to get what they want instead of rational, common sense.  I just can't understand how that behavior works for them.  I know for me it totally turns me off and I usually try not to deal with people like that.

Jan 27, 2010 12:45 AM
Bob Edwards
Coldwell Banker- The Real Estate Group, Inc. - Appleton, WI
Fox Cities Real Estate Hotline, SFR- Appleton, WI

Sounds to me like you are clearly the better person here.

Jan 27, 2010 07:13 AM