Over the last three days I had two interactions with buyer clients that couldn't have been much different from each other.
Buyer number one contacted me on Thursday about Corrales NM Horse Property. They said there were three or four homes they were interested in seeing. I happily emailed them back right away and asked them when 
they wanted to see them. It was about 11am at that time. They said "5 O'clock today." When I told them I was busy but could we do it tomorrow they said "no thanks, we'll find someone else."
Buyer number two contacted me on Friday about Tijeras NM Homes for Sale.
When I talked to him, I suggested he should come to my office where we could sit down and talk about the home buying process, talk about what he's looking for and maybe even look at homes for sale on the MLS together. We made the appointment, he showed up on time and I spent an hour and a half getting to know him and getting know all about his real estate needs.
Which one of these clients is going to get better service? Buyer number one who has ants-in-his-pants and won't take the time to take the steps he should in finding a home and who wants to skip over what he thought was the "unnecessary stuff?" Or buyer number two who took the time to let me get to know him and his needs?
Well, that's an easy question. Buyer number two of course!
You see, any trained monkey can open up houses for buyer number one. Being a good Realtor is about so much more. It's about getting to know your clients needs and wishes so you can help them make a wise decision. It's about developing a relationship so when you encounter decisions about inspections, repairs, appraisal issues etc, that you can give really good advice to your clients. It's about navigating through all the steps that it takes to get a house from contract to close.
What do you think? Does buyer number one just not get that, or was his other Realtor busy that day too?
Relationships matter, especially when you select a Realtor to help you buy a home. Let's sit down and talk about your wants and needs. Let's take time to do it right!
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