Yes, I can't think of the name of it, but it's by Howard Brinton (sp) GOOGLE his name.
He has free ones daily on his website or you can buy them all. Hope this helps!
Their great ice breakers or confidence boosters.
Renetta
Mesa, AZ
Hi John,
Thanks for asking the question on phone scripts. I am a new Realtor, and I feel like I am stumbling around in the dark, when I take an office call. I have searched on many web sites and they all seem to charge a fee. I am looking for free scripts. I quess everyone has to make a living! Also,Thank you to all who responded. I am going to check out the sites mentioned above.
Deb Lint
John, I also recommend Mike Ferry's scripts. Be very careful when calling Expireds and FSBOs. Make sure they are not on the Do Not Call List before calling. I wrote a blog, "Are We Complying With The Do Not Call Rule" that may help you out in this area.
Scripts are great to use, but I would recommend you practice and roll play them until they become second nature. If you come across as reading them, they won't be as effective. Good Luck!
Thank you everyone for your comments. I quess what I am looking for is just the right words to say when someone calls into the office looking for information about one of our listings. I feel the scripts would be a helpful tool as far as building my confidence. Guiding me to make sure I ask all the right questions which will lead to getting more information from the caller without sounding nervous, excitable or unprofessional. Right now I dread phone time because I don't want to fail the caller or the broker. I am sure with practice I will overcome this. In the mean time, if any one has suggestions or any good scripts they would like to share and post it would be greatly appreciated by me and I am sure others as well.
Another Kudos for Mike Ferry!
As far as your requirement for info on one of your listings, use his "JLJS" script
Comments(12)