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HOA's Sabotage Sales

By
Real Estate Agent with Royal Shell Real Estate Inc BK3025297

This is an open letter to all the folks who sit on HOA Boards or live in a community that has an HOA. This is written by a person who is on the front lines to sell your homes as quickly as possible because it is common knowledge that the longer a house is on the market the lower the resulting sale price will be.

WE ARE IN A DECLINING MARKET. YOUR MANY RULES TO PROMOTE EXCLUSIVITY IS REDUCING THE VALUE OF EVERY HOME IN YOUR COMMUNITY! 

Here are the top items you need to address so that we can sell your homes.

1. THE GATE: First of all we need to have access. It should not take an act of Congress when we represent the seller, who might be a bank, to get authorization to come into the community. If you need to have us register fine, then give us a temporary pass code, that would go very far to give us access quickly to begin marketing the property.

2. THE GATE PERSONNEL: Need to be friendly and cooperative to outsiders coming to view the property for  open houses. Sending people from gate to gate is not acceptable and it is a tactic that leaves a first impression of being an unfriendly place.

3. SIGNAGE: 28% of sales are due to signage. Not allowing signage on a property, condo, etc. only reduces the market of potential buyers by 28%. People driving a community respond to the signs and this is a given. Not allowing any "unsightly signs" only blocks out about a third of your potential buyers.

4. COORDINATING SIGNAGE: When you do allow signs that must be of the same style, fon'ts, colors that has been approved by your board....do you realize that they BLEND IN to all your other signage and defeat the point of having the house for sale  get noticed. I have to look for house numbers when I'm in your communities because I'll drive right past my own listing because these types signs do not ATTRACT NOTICE.

5. YOUR HOA'S DOCS AND REGULATIONS- Why not put these online and keep them updated? Do you really need to charge $50 for poorly printed, blurry papers that look like they were done on a mimeograph machine from 1960? How about scanning them and making them available, online, with your community website?  

6. YOUR OFFICE PERSONNEL- We Realtors are not your enemy. We are here to sell your homes quickly and professionally. So often, finding out the community's requirements regarding procedures for: a. approving a new owner b. giving the current owners the first right of refusal is like playing a game of "GO FISH". If you could prepare a package of information that is given to us upon first contact that explains your process, we wouldn't have delays in closings, or NO CLOSINGS AT ALL.

7. LOCKBOXES- Not allowing a lockbox on the property means that agents have to go out of their way to show your communities listings. They must make an additional trip to the listing agent's office to sign out the key, then they show the property...then they must return the key. This is an amazing inconvenience and expenditure of time that we don't have in a non-productive way. Many agents will just remove this kind of listing from their list in showing properties. Do you realize how stiff competition is today? For every listing there are probably 30 more that will be easier to show and be located in a REALTOR FRIENDLY ZONE. In our business, time is money.

8. THE VOTE: Waiting till next month's meeting means that you are delaying potential closings by up to 30 days. In a declining market this means that the property's value will have declined by (in our area) 1.5-2%. That means that your vote just cost the seller 1.5-2% of the sale price in value. It also means that IF AND WHEN THE PROPERTY SELLS....IT SETS THE NEW LOW SALES COMP FOR YOUR COMMUNITY! ALL THE HOMES IN THAT COMMUNITY ARE NOW DEVALUED.

Do you see what is going on here? You are shooting yourselves in BOTH FEET!

We are in a tough market and that is no secret. We need everyone to do everything they can to make it easier to sell homes instead of maintaining the status quo.

There are no exceptions- I have a listing that is $1,200,000 that is a bank foreclosure. Three houses north of this home is another foreclosure. All sectors of our society are affected.

NO ONE AND NO COMMUNITY IS IMMUNE FROM THIS FINANCIAL CRISIS.

So let me be the first to suggest that at the next meeting, that you take this list and read it to your members. Please evaluate your procedures and put in a contingency plan that will make showing your properties easier for the troops in the trenches- THE REALTORS- to sell these homes.

If you have questions or need a consultation I would be more than happy to speak to your HOA. If you are a REALTOR reading this, I suggest that you take this post and forward it to every HOA member you know. If you have more points to add, please share them here on Active Rain.

We are in a war here and everyone loses as they see their home's value decline. We must do everything in our power to fight the decline.

 

 

 

 

 

Posted by

Janet Fetterman, Broker Associate, CAM

Sales Manager, Golden Ocala Golf & Equestrian Club

Janet@RoyalShellSales.com

www.GoldenOcala.com

386-299-6393  

 

 

Comments(109)

Nathan Tutas
Tutas Towne Realty, Inc. - Davenport, FL
Your Central Florida Real Estate Expert
It's amazing that in the year 2010 you have to tell someone that they should put their documents online. Duh!!! I can tell you this much, if a listing is difficult to show my buyer will probably never see it. Most of the buyers I work with want to go and see the house, not make an appointment in two weeks to see it. And I don't blame them.
Jun 14, 2010 10:13 AM
Scott Hayes
(512) 786-8300 - Austin, TX
Realty Austin, Broker Associate

Well done letter. HOA's are so different, from one to another. Some

Jun 14, 2010 10:27 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I agree with 90% of what you say.  Most board members are part time, over worked, and get blamed by everyone for everything.  You are just another problem to them.  The management company makes money on your inconvenience.  Some people do not want the lock boxes and signs out because it just further shows how bad the market is (I agree this solution is like sticking your head in the sand.)  A lot of people in these place have no plans to sell and just do not care about your problem.

Like I said I agree with you, but that is what you are up against.

Jun 14, 2010 12:22 PM
Anne Clark
Metro Referrals - Gainesville, VA

Sounds like a community I know very well in Gainesville, VA.  The for sale signs almost make it a secret that anyone would dare to sell. 

Jun 14, 2010 12:31 PM
Coral Gundlach
Compass - Arlington, VA
Real Lives. Not Just Real Estate.

Janet - fantastic blog!  So true that they are often an barrier to sales.  I wrote a similar blog about property managers of condos.  They are often arrogant, lazy and really do not care about sales.  Such a shame.

Jun 14, 2010 12:32 PM
Eric Michael
Remerica Integrity, Realtors®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

I stopped looking for signs in these cases. GPS will usually get you close. Those tiny signs in the windows are horrible.

Jun 14, 2010 12:40 PM
Cecilia Nault
Professional One Real Estate - Novi, MI

Amen to everything you said Janet! I once lived in a very high end waterfront community and they made it hell for homwowners (especially if you didn't use their "in house" real estate agency) and Realtors to market homes. I blamed all their box checking monkeys on delaying the sale of my own home in a declining market significantly.

The rules, the gates, no signs. We tried to think outside the box for ways to get more traffic in to see our home and had security ringing our doorbell on a regular basis. We pled with the boards to make things more seller friendly to no avail.

It's ironic that some folks think by having inane restrictions that it makes their community more "exclusive". I guess it helps some people feel special.

BTW, the waterfront home in the exclusive community which I sold there in 2007 for 20% less than what I paid for it, just sold again. The price had declined 50% from the date I purchased it in 2001.

Jun 14, 2010 12:54 PM
John Mulkey
TheHousingGuru.com - Waleska, GA
Housing Guru

Janet - Having been a home owner participating in HOAs and having worked for a large developer who had to deal with associations, I'm very familiar with the problems such entities can create.  And from the number of comments you received, it appears that many would like to see HOAs become more Realtor and consumer friendly.  They could, but as some have pointed out, many are filled with small minded people who have their piece of Shangri-La and have no interest in helping others do the same.

Jun 14, 2010 01:43 PM
Janet Fetterman
Royal Shell Real Estate Inc - Ocala, FL
Selling Luxury Lifestyles...

Rachael-I think when writing the rules I think that folks have to keep in mind the goal which is to enhance the community- perhaps in "the old days" in a normal market these issues didn't cost them as much- it did but they just didn't realize it because the market was appreciating.

Rita- a Disclosure Fee? WOW....that is truly amazing...you have to pay to get all the disclosures, just when you think you have heard it all....doesn't make me feel warm and fuzzy.

Jerry-Nathan-Scott we must check out that www.condocerts.com...

Gene- with so many folks in trouble I think there are fewer and fewer folks who can afford to maintain their ostrich position.

Anne- Coral-& Eric- at least the little signs are some signage....but I do think it is ridiculous, especially now.

Cecilia- your market sounds like ours. We've lost 50% of our values and we aren't at the bottom yet with all the shadow inventory still out there.

John- I think we all need to sound the alarm and educate- that is our only hope to fight this situation.

Thank you all for your ideas and comments!

Jun 14, 2010 02:22 PM
Anonymous
Anonymous

excellent post -- I totally agree -- great outline of the problems and how HOA should help us get the buyers property sold!!!  We have enough problems with the banks !!

Jun 14, 2010 05:11 PM
#101
Peter Rozsa
Cupertino, CA - Cupertino, CA

Reason #'s 1-8 is the reason I don't deal with condos/townhomes or SFR's with HOA! Too many other listings available and homes for sellers without HOA's.

Our area a typical HOA transfer fee is about $350 and the HOA doc prep fees are around $250. That's $600 before the house is sold.

Jun 14, 2010 05:36 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

This letter should be read by the HOAs that are making it difficult to get the job done.  It protects their association and their investments.

Jun 14, 2010 06:21 PM
Janet Fetterman
Royal Shell Real Estate Inc - Ocala, FL
Selling Luxury Lifestyles...

Peter- I'm almost afraid to let HOA's in our area hear about your transfer and doc prep fees...afraid we'll give them idea! YIKES....

Jun 14, 2010 06:43 PM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

Janet, this was good enough for me to reblog - thanks, and I'll help spread the word.

Jun 14, 2010 07:30 PM
Janet Fetterman
Royal Shell Real Estate Inc - Ocala, FL
Selling Luxury Lifestyles...

Thanks Georgina- It really thrills me to know that we can make a difference to this market instead of this market "doing it" to us...makes me want to do more:) May your re-blog reach zillions and may you reap the benefits!

Jun 15, 2010 01:15 AM
Nicole Donaghy
Re/Max Purpose Driven - Lexington, SC
Helping Families Home in Lexington and Columbia

Fortunately for me, we have very few communities in our area with such strict rules and regulations.  But your post is well-put, nonetheless!

Jun 15, 2010 02:30 PM
Thom Abbott
MyMidtownMojo.com |770.713.1505 | Intown Atlanta GA Condo Living - Atlanta, GA
Midtown Atlanta GA Condos For Sale

All the comments here have certainly covered this topic! but it has given me some great, awesome, incredible material to review with the Property Managers in my area.

I took a unique approach in my market place. Most of my market is ALL condo buildings. But, we still have an overall neighborhood association which is the official organization recognized by the city. I am on the Board of Directors and the Membership Chairman. As a result of this process, I know probably 80% of the Property Managers on a first name basis as I have got the HOA's to become association members. This helps me get access, altho not always, to the information I need to help my Buyers and Sellers.

I will be hosting a luncheon for all the Property Managers in August. This entire thread will give me a great presentation! I was wondering exactly what I was going to talk about!

Jun 19, 2010 04:56 AM
Anonymous
Anonymous

Thom- This is exciting news! I hope you will post the feedback and results. This is exactly a proactive measure and I am thrilled that you have stepped up.  As providence would have it, we have a 2nd REO in that same community and we are attending and speaking at their HOA on the 21st.

Great job and thanks for your efforts!

Jun 19, 2010 07:59 AM
#109
Anonymous
Clara Hahn

Absolutely, agree with you.  HOA's should be subject to rules and regulations and laws.  They should be licensed !!!!! They should be limited in what they can allow and should be required to provide financial statements to a Realtor who has a listing in their community.

Jun 25, 2010 08:39 AM
#110
Robin Rogers
Robin Rogers, Silverbridge Realty, San Antonio, Texas - San Antonio, TX
CRS, TRC, MRP - Real Estate Investment Adviser

It's hard enough to sell condos these days without HOAs throwing up roadblocks.

Cheers,

Robin

Jul 12, 2010 06:19 AM