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My seller has a sense of humor.

By
Real Estate Agent with Ellicott City Clarksville Howard County Maryland Real Estate 535650

Yesterday I got a VERY irate call from one of my sellers. She had arrived home from work and found the back door leading out to her deck WIDE open. There had been a showing in the afternoon and the agent had obviously not taken good care about securing the property. She was (rightfully so) very upset about the conduct of the showing agent.

I did my best to assure her that I would have words with the agent and I would reinforce the security of her home by changing the showing instructions to include such details as "make sure all the doors are closed and locked before leaving" to future showing agents.

She sent me an e-mail today about the incident.

"There are a few things missing that I noticed after a thorough inspection of my home after that Realtor was so kind to leave my back door wide open for anyone to come in and take whatever they wanted.  The items are listed below is what I am missing:  

  •  (1) Candy Apple Red Porche from the garage

  •  All of our new granite counter tops

  •  The stainless steel stove and dishwasher.  (Funny thing they left the stainless steel fridge)

  • The 60" flat screen plasma tv in the living room  

 I'll will continue to inventory the house and let you know if anything else comes up missing."

She has a GREAT sense of humor! 

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Comments(13)

Jeana Cowie
RE/MAX Real Estate Limited - Paramus, NJ
Broker Associate, ABR, CRS, GRI, SRES

Ellie, She forgot to mention her 10 carat diamond ring! - I love your seller's sense of humor. Must be a pleasure to work with her.  Careless realtor!

Sep 16, 2010 02:37 PM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

That is funny that she at least has a sense of humor, but seriously, it could have been a dangerous thing to have the house open like that for any period of time.  You are lucky that nothing was actually taken!

Sep 16, 2010 02:41 PM
Ellie McIntire
Ellicott City Clarksville Howard County Maryland Real Estate - Ellicott City, MD
Luxury service in Central Maryland

Jeana- yesterday she was mad mad mad. Very careless Realtor.

Sep 16, 2010 02:44 PM
Ellie McIntire
Ellicott City Clarksville Howard County Maryland Real Estate - Ellicott City, MD
Luxury service in Central Maryland

Karen- thankfully Ellicott City is a VERY safe place to live.

Sep 16, 2010 02:45 PM
Shelley Rowton
Move To Realty - Austin, TX
ABR, RSPS - (512) 507-5779 MoveToRealty of Austin

That may the funniest seller email ever!  You are lucky to have such a humorous and understanding client.

I hope she doesn't mind, but the next time that happens at one of my listings, I'm stealing her idea and emailing something similar to the showing agent!

Sep 16, 2010 02:56 PM
Wendy Hayden
Photographer, Home Stager, ePRO - Richmond, VA
Chesterfield, Richmond & Powahatan

Thank goodness she came around and found it funny instead of finding a lawyer!

Sep 16, 2010 03:01 PM
Dr. Stacey-Ann Baugh
Century 21 New Millennium - Upper Marlboro, MD
A doctor who makes house calls.

This is cute.  At least she can laugh about it in the end.

Sep 16, 2010 03:21 PM
Dawn Grasty
Prudential YSU Realty - Durham, NC
Durham NC Real Estate

I imagine that you were probably a little nervous about even opening her email! It doesn't make the situation any less serious, but it does help you know that your client knows that you are on her side. Thanks for the chuckle!

Sep 16, 2010 03:41 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Ellie, You were able to help calm her at the moment, listen to her frustration and deal with her feelings. It shows what a good rapport you have with your client..irate or calm. Thanks for sharing the humor. Wishing you a quick sale!

Margaret

Sep 16, 2010 04:18 PM
Robert Schwabe
Herron Real Estate - Orange Park, FL
Orange Park Real Estate

Ellie - At least she has a sense of humor. Hopefully you get it sold soon then she will really be happy. You might want to buy her a little candy apple red toy porche car for a closing gift.

Sep 16, 2010 04:32 PM
Darren Revell
Keller Williams Realty Temecula Valley - Temecula, CA

It is great to have clients that are human... Glad that nothing really walked away...

Sep 16, 2010 08:22 PM
Gerry Michaels
Glasswork Media Arts - Gettysburg, PA
GettysburgGerry Social Meida

A sense of humor is always a plus, lets hope that this doesn't happen as I think the humor will be gone.....hope you and yours are well

Sep 16, 2010 08:43 PM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Ellie, Being careless is a complete lack of consideration for the owners. That attitude is you aren't as important as the people I'm working with. Fortunately your client had the time to reflect and come back with humor.

Sep 17, 2010 02:47 AM