Special offer

Time's up! (part 2)

By
Real Estate Broker/Owner with Riverbend Realty, Cape Girardeau, MO 2004008944

What happens next if the seller of a property does not respond to your offer before the deadline stated on your paperwork? That depends on you, actually. In part 1 of Time's UP, I outlined realities and suggestions for buyers. 

And now for the realities of REO!

The REO seller does not even know when your offer expires. Maybe it's a little-known fact, but they don't actually see the offer. The seller sees a computer summary of only what they consider the significant facts-usually that includes offering price, date of closing, financial specifics (including type of financing, LTV, and lender information), requested inspection timeframe, buyer type (owner occupant, investor), and what concessions the buyer is requesting (such as closing costs). The date your offer expires often is NOT EVEN on the form. They don't ask and they don't know when your offer expires. If you are still there when they do respond, then you get to play ball.

burning fuse 2If the property in question is a bank-owned property, the facts mentioned in part 1 of this blog still apply, but the actual process is very different. That is true even if your offer is the only one on the table, and it is especially true when multiple offers exist.

The person who makes the selling decision is not down the street from your agent. That person also is very likely handling around 600 different files. That means your offer has to wait its turn. While you may be ready to toss offers back and forth every few hours or even every day, that may not be the case with an over-loaded Asset Manager.

Sometimes, the property is being handled by an Asset Manager who works for an out-source company (an Asset Management Provider or AMP). When that is the case, the outsourcer gathers offers and then forwards them on to the actual owner. The property usually will have an Asset Manager at the outsource company and another Asset Manager at the owner company. Offers have to pass through both of those levels, just as a starting point.

Responding to offers may involve more than one level of decision-maker, even when the listing is an REO direct listing (handled by the REO company instead of by an AMP). One or more of the following may have to be consulted before an Asset Manager can sign off on the contract: PMI company (private mortgage insurance), the investor, and the bank who now holds the mortgage. There may even be a committee that needs to act on offers or “senior management” approval may be required. Do you really believe that will take place in 24, 48, or even 72 hours?

Consider this a sort of insider tip: The closer your offer is to asking price and the cleaner it is, the more likely it is to be accepted quickly. That is because the Asset Manager may be able to accept the offer without consulting others. A "clean" offer is one that asks for limited concessions, if any. The cleanest offer, of course, is a cash offer closing quickly! The farther apart you and the seller are, the more likely that the Asset Manager cannot accept your offer right away and the more likely that others will be involved in the decision. The best chance of avoiding a multiple offer situation in which the seller calls for Highest and Best offers (that's a topic for a different blog) is to put your best offer on the table right away.

Some REO companies will not respond to any offers when the property is first put on market. The listing usually states that fact and how many days the property has to be on market before the offers will be reviewed. Owner occupants may have a protected period during which only their offers are accepted.

One thing you can count on is that the REO seller will respond in their own timeframe. Then the ball is in your court. If your offer has expired and you have moved on, then you are not tossing that ball back. If your offer has expired but you still want to play, toss it back and the game resumes. Happy scoring!

Disclaimer: I am not a lawyer, and I don't even play one on the internet!

Posted by

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If you are looking for a foreclosure in Cape Girardeau, Perry, N. Scott, or Bollinger counties, I am the region's most experienced REO agent. As the area's ONLY Fannie Mae direct listing agent, I list more foreclosure properties than any other agent in this MLS. I am among the few local agents approved to both list and sell HUD properties. Give me a call if you are looking for help with the purchase of a foreclosure property.

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http://www.homepath.com/  for Fannie Mae properties

http://www.homesteps.com/  for Freddie Mac properties

http://www.hudhomestore.com/ for HUD properties (foreclosures that were FHA financed)

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Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Liz --- Good information for the consumer(parts 1 and 2).  As Realtors we need to remember that buyer clients do not make offers everyday so informing them of the protocal is important.  When meeting with a client who asks about response time,  I reply the seller can do four things: 

  1. they can accept your offer as it was written and that would be a good thing.  How will you feel if your offer is accepted?
  2. they can reply to your offer with a counter offer and in some cases, a counter offer issued to multiple offers on terms that may or may not be the same for all buyers
  3. they can reject your offer entirely and they do not need to give a reason
  4. they simply do not answer.  This is rare in most cases unless you are dealing with a bank-owned property.

It's all about keeping everyone informed along the way.

Jan 21, 2011 12:21 AM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate

Thank you, Michael! Forewarned is fairwarned, isn't it? It seems to me that many agents fail to cover your warnings 3 and 4.

I might also add a fifth possibility:

5. They counter back at or near full price. They believe you are trying to test the water or are simply too low for them to take very seriously.

Jan 21, 2011 02:47 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Liz:  Take away all the ABC's of these transactions and many times it still boils down to this ... does the institution/bank that you're having to deal with have (a) enough employees to handle the amount of working being demanded of it?  (b) are they trained well-enough to understand and transact that business?  JMO, but it seems THAT is the problem more often than not.  Being understaffed and ill-educated for the work certainly doesn't speed things along.  Add the other ABC's back on as issues to be dealt with .. and is it any wonder that things are very very slowly accomplished??   

Good post!

Gene

Jan 21, 2011 04:16 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hi Liz - you are correct option 5 you note is a definite possibility.

Jan 21, 2011 05:43 AM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate

Gene~Even if they were well-trained and appropriately staffed, AMs do not make decisions in a vacuum. Getting an offer accepted is not like a husband and wife having a short conversation. It's a multi-level group decision, in some cases. Add in the fact that many AMs are with out-sourcers and they may even be working from home or from remote sites, and that complicates communication even more. The decision-makers may not even be in the same STATE, much less just down the hall or across town.

Jan 21, 2011 06:53 AM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate

Michael~You'd be surprised at how often I get calls from angry agents who demand to know why the seller countered back at full price. DUH?

Jan 21, 2011 06:55 AM