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Reverse Mortgage training for notary signing agents.

By
Services for Real Estate Pros with Mobile Notary Services

I'm not going to pretend to be an expert on reverse mortgages. Nor will I try to lead you to believe that what is in this topic constitutes any type of "training" at all.  Quite the contrary.  There is no special "training" that notary signing agents need to do reverse mortgages. At least that is my opinion.

What prompted me to write this topic is an email that I received this morning. The first line of the message states:

"The only growth in loan closings is in Reverse Mortgages"

I do believe that there will be a lot of growth in reverse mortgages. I don't believe that it will be the "only" growth. But moreover, I don't believe that notary signing agents need any special training. I wrote about this in a previous topic on reverse mortgages.

The Complete Handbook of Loan Documents and TransactionsThe primary source that I used to learn about reverse mortgages was The Complete Handbook of Loan Documents and Transactions, published by the NNA (National Notary Association).

 

 

 

 

 

 

Reverse Mortgages - Chapter 3If you turn to Chapter 3, you will find all that you need to know about reverse mortgages.  Just about every document that you will come across in a reverse mortgage loan package is included, with an explanation.

 

 

 

 

notesSome of the documents have 'Notes' attached to them. For example, why there are two Deeds of Trust.

And as I mentioned in the other topic, you will often get explicit instructions from the title company on what to do. There really isn't that much that is different about reverse mortgages that would require special "training" on the part of the notary signing agent.

 

 

 

Mortgage EncyclopediaIf you want to do additional reading, I recommend Professor Jack Guttentag's book: The Mortgage Encyclopedia.

mortgage encyclopedia - reverse mortgageHe devotes several pages to reverse mortgages, beginning on page 194.

 

 

Reverse Mortgages for DummiesThere is also Reverse Mortgages for Dummies, by Sarah Glendon Lyons and John E. Lucas.

There are also many resources on my website, if you go to the reverse mortgage

 

What I foresee is that there will be many companies and individuals selling reverse mortgage "training" courses and materials. They will try to convince notary signing agents that they cannot gain a foothold into these types of loans unless they buy their course or training manual. To be honest with you, I considered putting together some type of manual myself. But I realized how unnecessary it is.  The fact is, everything a notary signing agent needs to know about reverse mortgages, they basically know already. And with the help of The Complete Handbook of Loan Documents, there really isn't anything else they need, apart from a desire to serve these clients.

Good luck

Comments(10)

Lacey D. Horton
LDH Services - Heath, TX
Certified Signing Agent Texas
Hey Leon, thanks for sharing this is great! 
Sep 25, 2007 06:46 AM
Rebecca Fair
Mobile Notary Services - Vero Beach, FL

The best Reverse Mortgage training guide for NSAs out there, IMO, is available from Brenda Stone of http://www.texnotary.com/. You can order a copy for just $9.95 by emailing her at

TexNotary@gmail.com

  

 

Sep 25, 2007 08:10 AM
Ronald Gillis
Southwest Florida Notaries (Mortgage Notary Signing Agent) - Port Charlotte, FL
CNSA Southwest Florida. Notaries, Port Charlotte, 941-7-NOTARY

Also, you can take the HUD counselling program training, like I did.  As you said, it is not needed, but it certainly helps you know & explain the documents better!

Signature

Sep 26, 2007 01:36 AM
Stephen Kinney
Stephen Kinney Associates, Inc. - Bloomfield, NJ

Leon,

I strongly disagree with your statement"There is no special "training" that notary signing agents need to do reverse mortgages."

As the former sales manager for one of the top 10 lenders in the industry of the biggest problems that we encounter is the lack of the settlement agent's knowledge of reverse mortgages. It is for this reason that we encouraged our loan officers to attend as many closings as possible.

Reverse mortgages are unique product in the mortgage industry and originating them is made ever more difficult by the nature of the clientele purchasing them. Because seniors are by their nature fearful of change and skeptical of anything new, guiding them through the reverse mortgage process requires an extra level of knowledge about the product and the questions that often arise during a reverse mortgage closing.

Our experience is that well over 90% of all the settlement agents are unable to answer even the most basic questions about reverse mortgages, and worse yet, would often answer the senior's questions incorrectly when asked. At my former company, our experience with local settlement agents and title companies was so poor that ultimately, we required that title work go to two national title agencies that specialize in reverse mortgages and provide training for their settlement agents and the basics of reverse mortgages.

While it is certainly possible for settlement agents to read about and learn about reverse mortgages without the benefit of formal training, in my experience few actually do.  For those seeking to know more, most would prefer to attend some kind of training class so that they're able to answer the most common questions asked at closings by the senior clientele. In fact, my company has been approached by several title companies to put together a training program for their settlement agents.

The bottom line is, that if you're seeking to do more business and environmental where the most rapidly growing segment of the mortgage business you need to obtain more than a cursory knowledge of reverse mortgages.

Sep 28, 2007 07:58 AM
Leon Austin
Mobile Notary Services - Colorado Springs, CO
Colorado Springs Mobile Notary

"... the biggest problems that we encounter is the lack of the settlement agent's knowledge of reverse mortgages."

Stephen, the only way I know how to respond is to say that notary signing agents are not settlement agents

One of the biggest misunderstandings that people have is that we are "closing agents" or "settlement agents."

We are neither.

 

 

 

Sep 28, 2007 08:41 AM
Lynnette Phillips Real Estate Consultant
Yucaipa, CA

Sorry, but I closed many reverse mortgages as a notary signing agent long before I became a Reverse Mortgage Consultant and there is no special training necessary.

 As Leon stated as a Notary Signing Agent you are neither a "closing agent" nor "settlement agent". As we are constantly reminded no matter what kind of loan documents we are contracted to get signed & notarized correctly is we are there only to get the correct signatures NEVER TO ANSWER QUESTIONS. If more notary signing agents kept this in mind our job would be a lot easier. 

The borrowers are also supposedly counseled by a FHA approved representative. I also have never met a loan representative who wanted the notary to answer any questions--they want their clients referred back to them.

I have been a Certified Notary Signing Agent as well as a Loan Officer for several years. The positions are separate and should remain separate...if for no other reason than a conflict of interests. Besides if anyone wants a notary signing agent to act as a settlement agent there should be bigger fees involved if only to pay for the necessary increase in our E & O insrance premiums.

Again, as Leon said we are not "closing agents" nor settlement agents".

 

Oct 18, 2007 07:27 PM
Stephen Kinney
Stephen Kinney Associates, Inc. - Bloomfield, NJ

Leon and Lynn,

My choice of the term settlement agents was an unfortunate and unintended choice of words, but I would stand by my comments had I used the term signing agent. I am not suggesting that signing agents become an expert in the field of reverse mortgages, or even be prepared to answer any questions beyond the most basic ones.

For sure, no signing agent should answer any question that they are not absolutely certain of. But your training as a signing agent I am sure required you to know the difference between a fixed rate mortgage and an adjustable rate mortgage.

In the same way you should know the difference between a forward mortgage and a reverse mortgage which in it's practical application is much different from a forward loan. As I stated before, no formal training is required, and their may be no legal requirement for you to know anything about it.  I think you owe it to your clients and their customers to know the basics of reverse mortgages are and how they work.

 

Oct 19, 2007 10:17 AM
Leon Austin
Mobile Notary Services - Colorado Springs, CO
Colorado Springs Mobile Notary

"I think you owe it to your clients and their customers to know the basics of reverse mortgages are and how they work."

Stephen, with all due respect, I think you need to re-read my post. You're implying that I'm suggesting that notary signing agents don't need to know anything about Reverse Mortgages. You say that we owe it to our customers to know the basics of Reverse Mortgages. Why do you think I mentioned the Complete Handbook of Loan Documents, and chapter 3 on Reverse Mortgages? So that signing agents can learn the basics of Reverse Mortgages. Why do you think I suggested that signing agents read 'The Mortgage Encyclopedia' and other books to learn about Reverse Mortgages?

I still maintain that notary signing agents do not need any formal "training". By that I mean, they should not pay some huckster to learn something that they can learn through self-study.

If you understood anything about notary signing agents, and the role that we play, you would know that we are not required to explain anything to the borrowers. That is not our job. That is not our role.  We answer 'where' questions with regards to the loan documents. We don't answer 'why' questions.  We can be sued for unauthorized practice of law if we overstep the boundaries of what we are supposed to do. 

All of the knowledge and training about Reverse Mortgages that a notary signing agent needs is in Chapter 3 of the Complete Handbook of Loan Documents that I mentioned.

 

 

 

 

Oct 19, 2007 10:54 AM
Lynnette Phillips Real Estate Consultant
Yucaipa, CA

Not to seem disrespectful or even contrary but as our notary certification training reminds us constantly, we as notaries are to answer only questions as to where the person is to sign and never why. This is also drummed into us during legal classes and in law offices. Our skills are necessary for more than loan documents and the consequences for unauthorized practice of law can be severe and that line is sometimes very blurred.

Oct 19, 2007 01:44 PM
Leon Austin
Mobile Notary Services - Colorado Springs, CO
Colorado Springs Mobile Notary

Lynnette, that's what I said in my post.

"We answer 'where' questions with regards to the loan documents. We don't answer 'why' questions."

 

 

Oct 19, 2007 04:44 PM