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So Why Aren't We all Driving Bentley's?

By
Real Estate Agent with Luxury Homes, Move Up Buyers, 1st Time Homebuyers, New Construction TX #0561483

I was encouraged by Juli Vosmik, an AR member in Scottsdale, to create a blog expanding on the response I offered to her post, titled "Easiest Commission You Ever Made".

It reminded me of some poignant words offered by another awesome AR member - Mollie Wasserman. Mollie is the founder of the ACRE Training and Certification program - please check out what she does and what she offers. You will not be disappointed ! 

The ACRE business philosophy is something to behold - you can find it at www.TheConsultingTimes.com 

There was a particular section in the ACRE Course material that came to mind when I read Juli's post and I did the old "cut and paste" (thanks again, Mollie - I hope this ends up turning on many more agents to your website & philosophy)!. I hope you will all do yourselves a favor and take a gander at the ACRE business perspective. I think it will give you all a cause for pause.....and will put a little spring in your business step after reading it.  

Here you go.....pull up a chair, put your feet up and be prepared for some mind-expanding thoughts - there is LOTS more at www.TheConsultingTimes.com  (again, thanks Mollie Wasserman!!!).

IF, AS AN INDUSTRY, WE ARE MAKING SO MUCH MONEY...

How Come We're Not All Driving Bentley's?

 

Yet, the question that we hear more and more from consumers these days is: "Why are commissions so high?" Justifying our commissions to the public is getting more and more difficult.

To listen to the popular press, you would think that we agents were all rolling in dough, though for 90% of agents, the reality is quite different.

If you have ever had to explain to a consumer what exactly they're paying for when they pay by commission, you may have struggled with an answer that makes sense.

The fact is that when a consumer pays a real estate commission when their transaction closes, they

are not simply paying for the services rendered to them on that transaction. If they were just paying for the services themselves, they could have paid a lot less, while still providing their agent with generous compensation.

Here's the real scoop: commissions have little to do with compensating an agent for time and services.

 Commissions are all about mitigating risk. Until we, as an industry, are willing to call a commission what it is while providing choices to the consumer, we will continue to see our compensation erode and our value undermined.

Unfortunately, when we go to our managers and brokers, they are often of little help.

Overwhelmingly they just instruct us to tell the consumer how much we do for them. Certainly we can all agree that much of the public has no earthly idea how much work is involved with helping a client buy or sell a home, but trotting out a list of the "450 Things That an Agent Does" misses the point.

In fact, we did ourselves a huge disservice when we began publishing "lists of activities" that an agent does. What we are telling the consumer is that they are compensating us for "activities".

And virtually any reasonable person could look at that activity list, compare it to a commission check, and wonder "what's wrong with this picture?" The reality is that many of those activities could be done by the consumer, aided by technology, or not done at all.

Other activities may need to be done, but do not need to have a "premium" price tag attached to them. The point we're trying to make here is that commissions are not what they are because of activities ... they are what they are because of risk!

When a consumer pays for real estate services by commission, they are in fact paying a premium for a

specific outcome and the "insurance" that if they don't achieve the desired outcome, they pay nothing.

In other words, the commission system follows a basic rule from Economics 101: high risk must be paired with high reward.

Nick Krehnke 425-202-5655
Barrett Financial Group - Seattle, WA
"Your Trusted Expert Friend in the Home Loan Biz"

I don't have a Bentley because I'm STILL in love with Sophia :)

If everyone in in this country was on "commission only", like we are, we would not be in a recession.

If someone is griping about your commissions, tell them you will cut your commission to ZERO if they:

1.Pay for all expenses that YOU are currently paying for like gas, marketing advertising, open house   prep, MLS fees, Agent licensing and CE fees, etc etc etc.

2. Your time is billable at $100 per hour.

3. Give you a retainer check for $3,000 RIGHT NOW so you can pay for all this stuff.

Remind them that they would pay these fees EVEN IF THE HOUSE DOES NOT SELL. And if you run out of money, they need to pony up another $3,000 until the house sells.

OR OR OR

We can just keep it how it is now where they dont pay squat UNTIL THE HOUSE SELLS.

See how much they gripe about your high commission at that point :)

Nicks Jag

Apr 02, 2011 01:56 PM
Edith Schreiber
Luxury Homes, Move Up Buyers, 1st Time Homebuyers, New Construction - Frisco, TX
Dallas Area Real Estate

Sharon/Frank - SO good to hear from you! I totally hear you regarding all the time, effort & expense you put into those transactions that never close. OUCH! The public often fails to realize that those things happen too often due to things that are completely out of our control.

Nick - nice car! It's a twin to my would-be Bentley, color wise (LOL!!!!). You are 1000% correct on all of the above - how positively refreshing - so glad to see you "get it"!!!! :0)

Apr 02, 2011 02:08 PM
Nick Krehnke 425-202-5655
Barrett Financial Group - Seattle, WA
"Your Trusted Expert Friend in the Home Loan Biz"

Thanks Edith :) 

I woud like to throw some props out to my 1992 Acura Vigor with 307,000 miles on her.

I drove her yesterday in the rain, and she is still a honey too:)

Apr 02, 2011 06:11 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Edith - I think you make a good point.  I think comment #22 is also important in understanding that risk is only part of what goes into the money we earn.

Apr 04, 2011 07:42 AM
James A. Browning
Browning Real Estate School/REO Institute - International, IT
MRE REOCertified(R) SSCertified

Thank you for sharing your blog; we need Real estate Professionals to share their comments and information regarding their markets and experiences. Thanks again from beautiful Colorado

May 21, 2012 01:07 AM
Kwee Huset
Kwee Huset Realty - Venice, FL
Venice Florida Homes For Sale

Edith, congratulations on your FEATURED post. I don't buy Bentley because I buy local.

Jul 10, 2012 09:43 AM
Edith Schreiber
Luxury Homes, Move Up Buyers, 1st Time Homebuyers, New Construction - Frisco, TX
Dallas Area Real Estate

That's funny, Kwee - I don't have a Bentley either....this was my one and only featured post (more than year ago!).

I read AR frequently but really do need to get with the blogging! :0)

Thanks for responding.

Edith

Jul 11, 2012 09:12 AM
Wayne Zuhl
Remax First Realty II - Cranford, NJ
The Last Name You'll Ever Need in Real Estate

Great post, Edith! We risk working and getting absolutely no return on our investment and therefore deserve a relatively high return when we actually get the job done!

Jan 11, 2013 06:14 AM
Edith Schreiber
Luxury Homes, Move Up Buyers, 1st Time Homebuyers, New Construction - Frisco, TX
Dallas Area Real Estate

Thanks so much for offering your perspective - I am glad you stumbled on my post.....it was posted quite some time ago!!

Hmmmmmm.....I would write the same words again, if I wrote it for the first time today! :0)

Happy New Year to you!

Jan 11, 2013 06:24 AM
1~Judi Barrett
Integrity Real Estate Services 116 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK

Edith,

Excellent points on many levels..  the list of activities is something that has been encouraged in many circles, including AR.  

Mar 01, 2013 09:59 AM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Edith, great post and I agree with Nick above, #41, and want that car :)

May 01, 2013 01:03 PM
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Edith, I love nice cars, but never dreamed of driving a Cadillac until I married Dave Yonkers.  Today I wouldn't dream of driving anything eles.

Dec 13, 2013 03:56 AM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

It is true and sometimes very risky. We are paid only if we close the transaction. When you take a listing, invest tons of money in photography, video, all kind of marketing, open houses, showings, answering emails/calls, etc. and if it is not sold. Who else does so much work for a chance of being rewarded?!

Jun 17, 2014 07:10 PM
Martha Brown
Long & Foster Real Estate, Inc., Annapolis MD 21403 - Annapolis, MD
Your Homes Around Annapolis Agent

Love this post Edith. Sorry I missed the feature. It is the perfect comeback for a commission question and will be in my real estate tool kit for sure. thanks

Jun 25, 2014 09:20 AM
Edith Schreiber
Luxury Homes, Move Up Buyers, 1st Time Homebuyers, New Construction - Frisco, TX
Dallas Area Real Estate

You are very kind, Martha....I really need to jump on the blogging band wagon. I keep hearing how much it helps build AR blogging members build their business.

I liken it to jumping in a pool of painfully cold water.....it's really tough till you warm up to it!

Jun 25, 2014 09:37 AM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

Nicely written, Edith. I drive a Subaru. 

Jul 10, 2014 10:53 AM
Roy Kelley
Retired - Gaithersburg, MD

If you look at the NAR statistics for the average income of Realtors, you may wonder how they could even afford a nice used car.

 

Apr 10, 2015 10:39 AM
Edith Schreiber
Luxury Homes, Move Up Buyers, 1st Time Homebuyers, New Construction - Frisco, TX
Dallas Area Real Estate

How right you are - thanks for reaching out!! Have a nice weekend! 

Apr 17, 2015 09:56 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Better late than never, I suppose!  

Apr 18, 2015 12:28 PM
Edith Schreiber
Luxury Homes, Move Up Buyers, 1st Time Homebuyers, New Construction - Frisco, TX
Dallas Area Real Estate

Yep....here I am in Texas still fearing the oh-so-treacherous (to me, I mean! ) freezing waters known as blogging. I envy all you daring souls! I need to just keep reminding myself to "Jump in, the waters fine"!

Apr 19, 2015 12:32 AM