Business Tip: There's more to a business then what you are selling! Plus more than the eye can see!
Yes I am a commercial redesign expert but I have also been in the business/corporate world for several decades. So I realize all business factors must work together to create a consistent Business Image. A business must present a consistent business image to succeed. I explain this to my clients THEN we get to work reviewing their current business image! Their NEW or Refreshed business image must be ready before I start creating the office redesign plan. Even if a business doesn't have an office their business image is vital!
So when one of my commercial redesign clients received happy comments over their waiting room redesign, the business owner knew the full reason behind their client's happiness. It is more than the eye can see!
A waiting room should serve many different functions.
- Making your client's wait pleasant
- Letting your client know that their comfort is your concern
- Educate and inform about your business and Industry ( not just promoting celebrities in a magazine)
- Letting your young patients/clients have an area to play instead getting them and their parents stressed out.
- Creating an atmosphere that prepares them to receive your products and services in a happy relaxed manner.
- The first step in their experience that is consitant with the remaining processes
A waiting room redesign must enhance other areas of their business.
- Marketing
- Public Relations
- Customer Service
- Insuring repeat business and positive Word of Mouth !
- Owner and Employee Moral
- Increased Revenue and Profit
So our "Image and Office Redesign" Service enhances their business in other ways too! That is why I start my conversation with new commercial clients with this fact.
Did you know that....63% of all non-returning clients were happy or satisfied with the products and services that they bought? But yet they went to another business for their next purchase! Do you know why? We do!
What would make YOU leave a business that delivered the product that you wanted? Have you had a negative experience with a company or employee of a company that drove your business away?
Asheville Stagers and Redesign- Please call today to schedule Your Business Image and/or Redesign Project
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