Who ever thought our thumbs would do all the talking? Technology, texting, typing, have replaced simply talking. But with tone and thought are you conveying the right message? Depending on the receipient's frame of mind, ambiquity in how we text and the words with which we mean to convey our message can and are often misinterpreted.
VOICE INFLECTION
Great aurators know the secret to smooth delivery is in the manner we use our voices to emphasis certain phrases to key words. Absent is the tone in a text message. The subtle inflection, indicating whether or not a comment was meant to be humourous or serious. We have the ability to convey numerous emotions by inflection. Surprise! Sincerity, distain, excitement or confusion are just a few. A question always ends on a up tone for example.
THOUGHT
Texting requires much more effort. It also requires extreme dexiterity if being performed while driving, or other task. (That was meant to be humorous) Often texting is direct. It can also be interpreted as cold or impersonal. Add to that the shorthand, and a simple message becomes a clue out of the Davinci Code.
The deal HTGASTD. (Hit the ground and started to dig)
ISSYGTI. There is now a net lingo dictionary to help us understand commonly used phrases abbreviated.
As communicators, are skill lies in our ability to convey clear, concise points in a timely manner.
In business, it is critical we are specific. Language and use thereof is a skill. We need to say what we mean and mean what we say.
While we derive many benefits by use of electronic media, the tone and intent of our communication skills are often lost by the reader.
While we all have the desire to be accepted by our peers; it is of vital importance to keep in mind, that conventional social behavior, is not necessarily applicable to business skills.
HPY (Happy New Year)
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