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Fridays With The Farmer's Wife: The Triple "O" Method of Culling Cattle and Clients

By
Mortgage and Lending with Fairway Independent Mortgage Corp Louisiana NMLS#2289 Equal Housing Lender NMLS 69996
Culling cattle is a regular part of my Farmer husband's cattle operation.  The definition of "cull" is in part  "......something picked out from others, especially something rejected because of inferior quality".  In order to maintain a healthy, high producing cow-calf operation, he routinely "culls" his herd to separate the choice cattle from those which have grown old, unproductive, unruly and wild. 
 
 
 
 
 
He has a method for separating his best cattle from those of inferior quality he calls the "Triple O" Method: 

Old, Open, and Ornery!
 
I thought Triple O method might be a great one to try in your real estate business. While the majority of your clients are probably pleasant to work with, there is a small percentage who might be a drain on your emotions and your bank accouint.   How do you cull those from your life and business?  Here's how the Farmer does it:
 
Old - While the Farmer is culling cattle who are beyond their prime and no longer productive, I am NOT saying to get rid of clients who are advanced in age! But there are clients who are hanging around a little too long with no productivity.
 
What about those sellers who have been your clients for months longer than necessary because they refuse to reduce their sales price, even after you gave them the advice.   Or the buyers who have been looking at homes for months but cannot find the "perfect" one.  They just keep looking - and looking - and looking.  And all  of these are costing you money.  And it's getting old.  And you're not making any money.  It might be time to CULL these clients from your operation.  
 
Open - An "open" cow is one who failed to produce a calf.  Many times this is because of infertility or health issues.  Feeding a cow all year with no return on your investment is drain on the pocketbook.  But it can get worse than just the loss of one calf.  Allowing the open cows to remain in the same herd as the healthy ones is a risk.  Diseases can be spread.  
 
Recently one of my loan officers could not preapprove a young lady who wanted to purchase a home because she did not have a down-payment or resources to get it.  When he failed to preapprove her, the real estate agent sent her to another bank, who gave a preapproval letter.  Three weeks later, the deal blew up.  Why?  No down-payment.   The agent was aggravated.  He had wasted 3 weeks.    He had failed to recognize and cull an "open" client.

Your time, energies, emotions and money can be spent with absolutely nothing gained in return.  Or your time and resources should be spent on clients who are prepared and financially fit to purchase a home.

Ornery -  The definition of ornery is "....unpleasant in nature or mood, disagreeable, mean spirited, and contrary in disposition." The Farmer doesn't want or need wild or unruly cows in the herd.  They are dangerous to him or his workers and not worth the trouble.
 
We have all had ornery clients. If you haven't, you will.  The client who is unpleasant, disagreeable and mean spirited.   Many times, we just grit our teeth and get through the transaction.  But there does come a point when a client such as this becomes such a drain on you and your emotions, it is time to separate from them - for your own well-being.
 
Do any of these conditions fit some of your clients?  Would you consider  the Triple O method of separating your choice clients from those who are OLD, OPEN or ORNERY? 
 
Have a Fabulous Friday -
 
The Farmers Wife
 
 
 
 
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Louise Thaxton VA Military Suits in Boots 

Louise G. Thaxton NMLS #69996, VA Home Loan Expert

#14 in Nation for VA Loans (Scotsman Guide)

Fairway Independent Mortgage Corp NMLS #2289

Phone: 866-960-9115  Email: lgthaxton@fairwaymc.com

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Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Great analogy....and earned a BIG SUGGEST !

Jul 12, 2012 09:54 PM
Fernando Herboso - Associate Broker MD, & VA
Maxus Realty Group of Samson Properties - Clarksburg, MD
301-246-0001 Serving Maryland, DC and Northern VA

hmmm.. 

I've been using the triple OOO method on my business and I'm not even a cattle rancher!

Your husband is a smart cookie marrying you. . .

Jul 12, 2012 11:47 PM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Yes, they do apply to clients!!  And I think I would fall into the category, old and onery.  LOL  I still produce though, so that might be the saving grace ;-)  I hate to ask how culling occurs.  Don't tell me . . .

Jul 13, 2012 06:26 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Louise,

Very clever series and very clever analogy...I think that also applies to people around you.  Have a great weekend. A

Jul 13, 2012 06:34 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Louise:  I think you're on to something here!  It truly could reap good results in our industry.  And I have a file going much like your young loan officers, with a few twist and turns added.  They had a bank tell them they could "get it done" too.  Client believes them.  Turns out, the client has to lie and commit fraud to "get it done".  No problem lying, is there??  Mind boggling ...

Gene

Jul 13, 2012 07:09 AM
Louise Thaxton NMLS 69996
Fairway Independent Mortgage Corp Louisiana NMLS#2289 Equal Housing Lender - Leesville, LA
Military Mtg Specialist - 866-960-9115 VA FHA USDA

Sally and David - thanks for dropping by!  Appreciate your comments!

Jul 13, 2012 07:32 AM
Louise Thaxton NMLS 69996
Fairway Independent Mortgage Corp Louisiana NMLS#2289 Equal Housing Lender - Leesville, LA
Military Mtg Specialist - 866-960-9115 VA FHA USDA

LOL, Fernando!  Well, he definitely has the wisdom in managing his business - thanks for your comments - see you in Louisiana one day!

Jul 13, 2012 07:33 AM
Louise Thaxton NMLS 69996
Fairway Independent Mortgage Corp Louisiana NMLS#2289 Equal Housing Lender - Leesville, LA
Military Mtg Specialist - 866-960-9115 VA FHA USDA

Carla, I had to smile when I read your comment!  Old and Ornery would describe me - but like you - I'm still productive, so that IS our saving grace.  And yes, you do not want to know about culling.....!

Jul 13, 2012 07:34 AM
Louise Thaxton NMLS 69996
Fairway Independent Mortgage Corp Louisiana NMLS#2289 Equal Housing Lender - Leesville, LA
Military Mtg Specialist - 866-960-9115 VA FHA USDA

Gene - isn't it amazing - or maybe that is the wrong word.  I like your word -  it is mind-boggling - People just don't get it.  Even now with all that has gone down in our industry - and people still think they can cheat their way through.   

Jul 13, 2012 07:35 AM
Louise Thaxton NMLS 69996
Fairway Independent Mortgage Corp Louisiana NMLS#2289 Equal Housing Lender - Leesville, LA
Military Mtg Specialist - 866-960-9115 VA FHA USDA

A - you are SO right!  Sometimes we have to "cull" those who will bring us down.  it just is what it is!

Jul 13, 2012 07:37 AM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

Hi Louise, what a great blog packed with fantastic advice! I'm loving your "Friday's with the Farmer's Wife"! I need to do more culling, no doubt about that. I must get much better at saying "no" and focusing my time and energy where it counts.

Happy Weekend!

Jul 13, 2012 11:19 AM
Louise Thaxton NMLS 69996
Fairway Independent Mortgage Corp Louisiana NMLS#2289 Equal Housing Lender - Leesville, LA
Military Mtg Specialist - 866-960-9115 VA FHA USDA

Andrea - you are so right.  We need to "cull" everything but the priorities of our life - and what is left get our undivided attention and focus.  GREAT point!

Jul 13, 2012 02:24 PM