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What Politics Can Teach You About Copy Writing

By
Real Estate Agent with Jaclyn Smith Properties

I'm sure you have heard the candidates communicate their positions on certain issues either from the news "sound bites" or the debates. But have you really been listening closely to how they communicate their message? If you did, you might learn a lesson in writing compelling, people-centric copy. Here is a quick except from one of Hillary Clinton's Super Tuesday speeches..."After 7 years of a president who listens only to the special interest, you're ready for a president who brings your voice, your values, and your dreams to your White House."

I listened to her for a few minutes and the entire time she NEVER used the word "I".

Great Communicators Select the Right Words

The next time candidate Barak Obama speaks, listen to this effective communicator. Obama declares "that this campaign is not about me it's about you" Here is a man running for the highest office in the land and he refers not to himself but to a "campaign of change". He states that "we are the hope for change." This is very "inclusive" language articulated by a candidate who speaks repeatedly of the need for change. Speaking of change - the Republican candidate John McCain will be changing his message as the "I am a war hero" message is self-focused. His handlers will be sure to morph the message to speak to America and not about himself.

BTW - As much as each one of these candidates would love my endorsement, I am withholding my pick until much later. And some of you had me pegged for a _______? (here is where you would insert democrat or republican).

The Finest Copywriters and Bloggers Work For Politicians!

Now let's think about this for a second. Some of the finest speech writers blog and write for these candidates. One time speech writer and political consultant Dr. Frank Luntz wrote a masterful book "Words That Work - It's Not What You Say, It's What People Hear" In his book Dr. Luntz effectively writes that the reason some political speeches resonate with people and are remembered while others are quickly forgotten is the way these candidates select and use their words to influence and motivate people.

So What Can We Learn From These Masterful Writers and Politicians?

Number one - your website copy, your articles and your blog post should be all about your site visitor and what's in it for them. It's not about your dog, your beautiful website or that you're the best thing since sliced bread. We poll people all the time in focus groups and the overwhelming majority say the real estate transaction "is all about me and my needs" (the consumer) and not about you (the real estate practitioner). Again, listen to the candidates, they will use "emotional words" that speak to your fears, your wants and your needs. With that said, now more than ever, your content must speak to your audience and their needs. Otherwise, expect to see your site exit numbers increase and your leads decrease.

Your comments are appreciated.

To your copy writing success,

Bobby 

Bobby Carroll
Dakno Real Estate Marketing

Bobby Carroll
Jaclyn Smith Properties - Clayton, NC
Clayton NC New Home Happiness Coordinator
Hi Margaret - I highly recommend the book. One interesting tidbit from the book. Words have so much power, singing the jingle "Plop plop fizz fizz oh what a relief it is" ad campaign caused the Alka Seltzer product to "double" their sales because prior to the ad, people only took one tablet at a time. Now that's powerful!  
Feb 08, 2008 12:39 PM
Bobby Carroll
Jaclyn Smith Properties - Clayton, NC
Clayton NC New Home Happiness Coordinator
Hi Renee - Great point! And thank you for the VOTE of CONFIDENCE! :>0
Feb 08, 2008 12:41 PM
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate
Good points. "I" needed a reminder ;) And "I" believe we were taught in speech class that "we" is the most powerful way to bring people to "our" side =)
Feb 08, 2008 02:29 PM
Meg Zoller
Keller Williams - Houston, TX
Houston Fine Homes

Bobby - Your boxers cracked your student up! You needed to give others a little lift at the day's end. Your points were well received!

Feb 08, 2008 04:03 PM
Karen Anne Stone
New Home Hunters of Fort Worth and Tarrant County - Fort Worth, TX
Fort Worth Real Estate
Hi Bobby:  You have given us some excellent ideas for use in working and communicating with our clients.  Whatever we write about should detail what we used to call the "you benefits" to the client.  Thanks for sharing.
Feb 08, 2008 04:41 PM
Laurie Logan
Keller Williams Realty, Inc., Broker Associate - Madison, WI
South Central WI Real Estate
Thanks, Bob,  Time to go back and review all my stuff, again... I like the distinction, 'what they hear, not, what you say,'  that's a huge shift in perspective.
Feb 08, 2008 05:25 PM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

Great information and observation Bobby,Yes the politicians do hire the best of the best to do their speech writing and most go on to have great careers in the broadcast media, think Dee Dee Myers, Peggy Noonan, James Carvell, Mary Matten and many others. Hummm, shall some of us go onto the broadcast media?

Just kidding,but point well taken.  

Feb 08, 2008 08:34 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel
Good points.It would be nice if we could hire some of these writers.
Feb 08, 2008 09:14 PM
Kent Simpson
Realty One Group Mountain Desert - Tucson, AZ
Real Estate Is About People
You're right, Bob.  The audience responds to things focused on them.  Write copy for the reader, not the scribe.
Feb 08, 2008 10:34 PM
Bobby Carroll
Jaclyn Smith Properties - Clayton, NC
Clayton NC New Home Happiness Coordinator
Lisa - WE all need reminders every now and then.
Feb 08, 2008 11:40 PM
Bobby Carroll
Jaclyn Smith Properties - Clayton, NC
Clayton NC New Home Happiness Coordinator
Grasshopper - (Meg) The student is a quick study. I always like to inject a little humor with the message. It keeps people interested.
Feb 08, 2008 11:43 PM
Bobby Carroll
Jaclyn Smith Properties - Clayton, NC
Clayton NC New Home Happiness Coordinator

 Karen - Too often we get hung up on the features when people want to know how they will benefit (save me money, make me money, make me feel good about myself, save me time).

Laurie - Great point - love that book. 

Feb 08, 2008 11:45 PM
Bobby Carroll
Jaclyn Smith Properties - Clayton, NC
Clayton NC New Home Happiness Coordinator
Missy - That's funny. When recording our podcast, I'll "breakout" in my radio broadcaster "voice" for fun. I'll stick with writing copy for our clients and consulting.
Feb 08, 2008 11:47 PM
Bobby Carroll
Jaclyn Smith Properties - Clayton, NC
Clayton NC New Home Happiness Coordinator
Gita - I'm available!!!! It's what I do.
Feb 08, 2008 11:49 PM
Bobby Carroll
Jaclyn Smith Properties - Clayton, NC
Clayton NC New Home Happiness Coordinator
Kent - So right!
Feb 08, 2008 11:52 PM
Brad Carroll
Dakno Marketing - Knightdale, NC
Real Estate Web Designer

The politicians aren't the only people with great copywriters on staff! 

Well written post. This one is worthy of a feature!

Feb 10, 2008 12:49 PM
Bobby Carroll
Jaclyn Smith Properties - Clayton, NC
Clayton NC New Home Happiness Coordinator
Brad - Thanks for the compliment!
Feb 10, 2008 11:09 PM
Nancy Brenner
Referral Associates of Georgia, Inc. - Roswell, GA
Roswell Georgia Real Estate Agent
Bobby - While I might not stop blogging about my dog on occasion, I will be paying much more attention to the verbiage I use in my posts.  Thanks for the insight.
Feb 13, 2008 01:10 AM
Bobby Carroll
Jaclyn Smith Properties - Clayton, NC
Clayton NC New Home Happiness Coordinator
Hi Nancy - Connecting with your readers is really what it's all about. If your hook is dogs, hey I say go for it. In fact one of local clients host an annual doggie meet-up day in the dog park. Her clients love it. She takes photos of all the dogs and their owners and post the pics on her blog. The response to this annual event is crazy!
Feb 13, 2008 01:33 AM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

I refuse to be reduced to using a politician as a model for copywriting.

Doublespeak isn't going to sell a lot of real estate. 

That said, the use of "I" reminds me of Richard Nixon whenever it's used extensively.

Buyers and sellers want to know what you can do for them, not what or who you are.

Thought provoking post.  Thanks. 

Feb 18, 2008 02:00 AM