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Home Inspections and Expectations

By
Real Estate Agent with Sorrell & Company Realtors 359552 2002004005

After watching two recent contracts die because of home inspections, (plus two others in the past 1-2 years), I figure it's well past time to examine the current reality a bit more closely.  Maybe it's just another reflection of the dizzying buyers' market, but we're seeing stuff we just haven't before.  One inspector wrote a couple of pages of flaws in electrical wiring.....which had been done by one the region's most respected and licensed electrical firms, to code and then some.  There was a lot more to that story....suffice it to say I was able to comb through the verbage and counter much of what was written on my own.  But the bottom line is that the buyer got skittish and walked.  Guess that means I can also hang out a shingle that says I'm a home inspector....and by golly, I can!

Had an inspector a while back blow a sale on probably one of the best-built homes we've ever listed.  He questioned wiring....for a home that had been built for a licensed electrician, who had used another licensed company to assist.  He employed other basically bogus methods of "inspecting," and then proceeded to make offhand comments that completely spooked the young buyers and their parents.  Of course, he had qualified himself as competent because he had worked in the construction trades, and had professional inspector credentials.  Another agent yesterday informed me of a similar situation that stopped his clients in their search tracks; in this case, two home sales are not to be. 

It also begs questions about disclosure after the fact.  So after talking to some agents, I also discussed it with a practicing attorney who also happens to hold a real estate license....his legal persepective about home inspections in Ohio is that they are nothing more than opinions, unless conducted by a professional engineer (P.E.).  And the reality is that few inspectors carry that sort of certification (and they charge accordingly....also a concern when buyers realize they'll be paying $400-500 for the inspection sale or no sale.  There's also the matter of limited liability, usually limited to the cost of the inspection itself on contracts I've seen. As someone else noted, "what's that say about the value of an inspector's opinion?" 

So let's say you've got a home inspection and subsequent blown contract, and you're now thinking new residenial property disclosure form.  What to advise your client?  The attorney we talked to said, opinions are like ___________, everyone has one.  And a non-engineer home inspector's report is not, in his estimation, anything close to expert....so don't worry about the disclosures, he suggests, unless you have evidence of an immediate problem in need of a repair.  He, along with a very respected to-the-letter-of-the-code-and-beyond homebuilder I also spoke with, also noted that all the inspection reports they read tend to be couched in very vague or evasive language.....likely indicating an admission of being expertise-challenged, or at least being driven primarily by liability fears.  That's hardly an encouraging situation for either buyer or seller. 

Another side of the legal advice advised disclose, disclose, disclose....no matter what, if you've got an inspector's written word.  But isn't there any right to doubt or rule out an inspector's incompetence?  Of course you can get another inspection (full or perhaps just a walkaround "pre-inspection")....but that could also put your client in a bind, depending on what comes up.  The house could be re-activated under "as-is" status, but consider the red flags that phrase raises.  There's usually no clear answer under the circumstances.  It does suggest that agents spend more time upfront with sellers about the wisdom of pre-inspections in today's market.

Some of my best friends, as they say, are home inspectors.....so I'm not anti-inspections; we represent buyers as well as sellers and work with a number of inspectors we consider competent and then some.  But unfortunately, we have no control over what caliber of inspector another agent brings to the table (and lest we forget, about only 20% of agents stay in the profession beyond 2 years).  But as one of my friendly home inspectors said at a recent seminar.....get out and support HB 257.  While there are interesting differences of opinion about licensing or certifying home inspectors, if a real estate agent has to be licensed (and thereby held fully financially accountable), why not a home inspector?  After all, we're talking about most folks' biggest single investment.

©2008, Doug Parker, ikarensell Enterprises Inc. http://www.ikarensell.com

Heather the Realtor Orlando, Lake Mary
LemonTree Realty - Orlando, FL
First Time Home Buyers, Bank Owned Homes
Yeah I have an issue with a home inspector right now and granted I am a licensed GC so I probably know a heck of a lot more then him and he proceeds to start writing the most asinine items on the report most of which are cosmetic and I thought to myself seriously and he missed some major items. Like you said anyone can be a home inspector.
Feb 17, 2008 09:40 AM
Ron Parise
LocateHomes.com - Cape Coral, FL

I dont recommend home inspections (nor do I recommend against them) for many of the reasons you discuss.

When Im working with a buyer I aways point out the section of the purchsae/sale agreement that discusses warranted items. And when they get their inspection I will circle the items that relate to those warranted items and remind them that these items dont have to be new or up to current code, only in working condition. I refer to most home inspections as an owners manual for their future reference. It is not a tool to use to renegotiate a contract.

Working with sellers is another matter altogether. I hate it when a buyer misuses the inspection trying to force my buyer into making upgrades to the property. Unfortunately , most of the time they get away with it.

Feb 17, 2008 10:06 AM
Michelle Rottach
RE/MAX Elite Homes - Bettendorf, IA
Scott County Iowa Real Estate

It is unfortunate that the building inspectors are not required to be licensed or be required to have a minimum amount of training. The buyers expect the building inspectors to be experienced and knowledgeable which is not always the case. There should be minimum standards and education requirements. It is frustrating for the sellers and even more frustrating for the buyers who find out after closing that their incompetent inspector missed expensive problems.

If the seller has knowledge of potential problems they should disclose, disclose, disclose. If they do not agree with the inspector - hire an expert from that field (electrical plumbing etc) and provide a copy of that report to potential buyers. If the buyers are interested in purchasing the house they can decide which expert to believe or get a 3rd opinion.

I try to diffuse the potential problems rather than wait for them to show their ugly head again. The sellers disclosure should be complete and updated to protect all parties involved.

 

Feb 17, 2008 10:29 AM
Belinda Augustus
Gorsuch Realty - Hideaway Hills, OH
Realtor, ABR, e-PRO

Must be in the water. Just lost one in the last 30 days due to inspections and possibly a little overkill on the inspector's part by causing "worry" that was portrayed to the Buyer.

I agree 100% about licensing of home inspectors to gain some sort of conformity from report to report and qualifications. My thoughts would be to require continuing education as part of that licensing process as well. I also agree whole-heartedly with your pre-list inspection thoughts. I have always shared with my Sellers that I thought it might be emotionally easier to handle possible issues without a Buyer than to deal with possible issues AND the worry of "losing" a buyer.

However, it sounds as if you are advocating ignoring or the non-disclosure of a report because the Seller and Agent don't believe the Home Inspector has qualifications or if they are not a licensed engineer. As an agent, we are required to protect both Buyer and Seller interests. I feel very uncomfortable in suppressing and then explaining to a court that I disregarded a report because we thought "the guy wasn't qualified". The Ohio Division of Real Estate consider any reports on a home to be "material".  Of course, a Seller could always get another or a hundred others, but all would have to be dislcosed to any potential Buyers.

According to Ohio Association of Realtors, we CAN NOT suppress any reports no matter what we think of the reporter. The way I understand, if your Seller doesn't speak up, we as agents better be ready to do so.

http://www.ohiorealtors.org/absolutenm/templates/article.aspx?articleid=157&zoneid=2

Q. A contract to purchase failed due to problems discovered in an inspection. The property is going back on the market. Should the seller revise the Residential Property Disclosure Form to reflect these defects? What if the seller questions the legitimacy of the inspection report? What if the seller repairs the defective conditions?

A. It is definitely necessary for the seller and you to make sure the problems uncovered by the inspection are communicated to any subsequent purchaser. The Ohio Division of Real Estate and Professional Licensing has taken the position that such a negative inspection report is a material fact and must be disclosed by the listing agent, even if the seller questions the accuracy of the report or repairs the defects. Thus, to avoid a potential license law violation, you need to disclose the findings in this report to any subsequent purchasers.

Secondly, it is in the seller's best interests to either revise the Residential Property Disclosure Form or complete a new one. Otherwise the seller is providing a form to buyers with information he knows is inaccurate or incomplete. This could expose the seller to potential misrepresentation or fraud claims.

Feb 18, 2008 07:24 AM
Anonymous
Doug Parker
Thanks....am not advocating the non-disclosure or ignoring of a buyer's inspection (the same for a seller's pre-inspection), just bringing to light the various issues brought about by this type of situation and looking for others' experience and insights.  As the inspection report is legally the property of the buyer who ordered it (and the inspector who conducted it), my understanding is that a seller (as well as the agent) is caught in the midst of a gray area, although you're correct that the agent is clearly obliged to disclose defects that he/she is aware of. 
Feb 18, 2008 11:45 AM
#5
Belinda Augustus
Gorsuch Realty - Hideaway Hills, OH
Realtor, ABR, e-PRO

Like you bring up, unfortunately we're obliged to disclose even if we disagree with the content or qualifications of the report writer. Your example of the lawyer/RE agent's opinion brings up great thoughts on the topic, even though we as agents still have to go with the established practices when representing Sellers. I like the idea of a forum to discuss the lawyer/Agent's thoughts though, and why I enjoy reading posts on Active Rain.

I don't believe there is a "gray" area when it comes to the reports. Standard boiler plate contracts require the Buyer to "submit" a copy of the inspection report with the noted defects for terminations or requests from the Seller. Since it is as you said, for the Buyer's use, the Buyer has every right to submit the report to the Seller as a part of contract negotiations. Viola! It is now the Seller's report. I don't know of any Home Inspector which would deny a Buyer the opportunity to use their reports for contracts nor am I familiar with any legal precedent which would not allow a Seller to provide all copies of inspection reports available for the property no matter who paid the bill.

I have not read many inspection contracts, but I would guess there is certainly no liability to future Buyers, nor follow-up service for those who did not make the first inspection request. I don't know, most of the inspectors I use not only will not forbid a Seller to view/use the report, but they even will call them on the phone or contact through email to explain the report directly to the Sellers.

Feb 18, 2008 01:03 PM
Karen & Doug Parker
Sorrell & Company Realtors - Logan, OH
From Hilliard to the Hocking Hills Ohio
The grey area covers dissemination of what would be a purchased and copyrighted report, at least without expressed written permission.  Am no attorney, but I wouldn't advise someone to physically provide the report itself, or portions thereof, without the latter.  I also wouldn't be surprised to find inspectors who would be reluctant to allow additional distribution, as there might be liability issues down the road.  It's the buyer who orders the inspection who enters into a formal agreement with the inspector. 
Feb 23, 2008 12:14 AM