I wanted to get some opinions on a situation that occured to me recently. My husband and I talked about refinancing our home when the mortgage rates had dropped. We kept getting tons of flyers, mailers, and letters about the VA streamlining program. So, my husband called one of the brokers.
When we discussed this, it was our intent to stay in this area as long as we could. We loved the house and really didn't want to try to find another home that suited us so well. But with things the way they are and everything going on in the world, we decided that we would not be keeping this house. In fact, we will be moving in a year and placing the home for sale in 6 months.
Anyways, we had talked to a broker about our options back then. We were going to refinance. After we changed our minds (nothing was signed but they did call for a pay off on our current), we told them that we were no longer going to refinance. I thought that was the end of it.
A couple weeks later, I got a call from then asking for the mortgage information again and when we would be signing the documents. I politely told him that we had decided not to refinance. He asked to speak to my husband. I reminded him that my husband was deployed. He asked me to have him email him to confirm this. I told him, we no longer wanted to refinance. And then I said goodbye.
Then a couple days go past before I receive another call. This guy claims he's a supervisor or some guy over the guy I spoke to. He asked if I had indeed wanted to close the file and no longer finance. I told him that, yes, we no longer wanted to refinance. He said he just had to verify and then the call was over.
The next day, another man from the company calls. He wanted to find out why we no longer wanted to refinance. I told him what I told the other two. He said ok. He said he just needed to confirm. I told him I had already confirmed this with two other people. I gave him the names. He explains he was just taking over files for someone else and mine was in there.
I thought it was over. I guess I was wrong. I receive LOAN documents in the mail today. What in the world? Do these people think I would ever consider them again? After everything they have done. I am disgusted with them. If you politely tell three people that you don't want their services any longer, should you still be pursued like this? I feel like they are trying to bully me into refinancing!
|
Comments(7)