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Chase me not, Buh Bye!

By
Real Estate Agent with YourStories Realty Group MA# 9517963

Randolph foreclosure

Chase me not, Buh Bye.  For two years I helped a family in financial turmoil try to comply with all the difficulties of negotiating a Short Sale with JP Morgan Chase.  I am not a Short Sale agent but that did not stop me from saying yes when asked by their family member I know, like and trust. The difficulty with these transaction, which every agent knows who does these sales. is getting the bank to deal openly, honestly and within the guidelines set out for these transactions. There is a reason Chase had to pay BILLIONS of dollars in settlements because of their underhanded, devious behavior.


I provided the bank many offers. Three of them got to the final steps and were pulled back.  In one case the first buyer overstepped their debt to income ratio in the final days.  Oops, we know that rule, but the agent on the other side forgot to remind his client. Well, bad on us, not the bank.  The agreed sale price was $110,000.  The property went back on the market at that price.  I immediately got a bunch of cash buyers because the market was changing. This was January of this year.  We had several people offering all cash and $11,000 over the asking and accepted price merely weeks before.  An BPO agent was sent out who clearly was not competent.  Not from the area, not an active agent with knowledge of the market, not with the right tools like a working camera to document the issues with the house and unwilling to take an extra minute or two to understand the issues.  He over estimated the value and the bank countered with $140,000.00.  All but one of the investors fell out.  

Mold in Randolph foreclosureThis Buyer accepted the counter and the bank dragged it's feet.  The Buyer stayed with it hoping the Bank would come to a realization that this was a great price for a house that had no heating system, mold throughout the place, a porch that was falling off the house and a kitchen so disgusting that nothing could be salvaged.  Throughout this process I was bounced from bank person to bank person having to repeat and report information that should have been in the files.  When the new BPO was done a couple of weeks ago I provided the agent with pictures, comps and a written description of the issues.  He assured me that he appreciated the extra work and would report a diminished value.  Well, the bank countered AGAIN and this time at $150,000.  I was told by this arrogant employee that the bank would not let a buyer profit from the purchase of one of their homes.  Huh?  This buyer was overpaying with all cash, but somehow this negotiator (?) from Chase said that they knew more about the property than I did, who was standing in the property when this call came in.  Incredulous all I could think to say was Buh, bye Chase, this will be picked up by the Buyer in Auction for less than $100,000 at the end of the month.  Chase me not, ever again.

Posted by

Larry Lawfer, Realtor®YourStories Realty, It's all about you,

Larry Lawfer

Partner

Realtor®, Director of Marketing

YourStories Realty Group powered by Castles Unlimited®

837 Beacon St

Newton, MA 02459

larry@yourstoriesrealty.com, 617-774-8292

Richard Weeks
Dallas, TX
REALTOR®, Broker

Wow have heard similar stories about Chase and some of the other large banks.  Love it when the big boys come to our office and ask to speak to our agents at our monthly sales meeting.  Hard not to say no way.

Dec 11, 2013 10:48 PM
Larry Lawfer
YourStories Realty Group - Newton, MA
"I listen for a living." It's all about you.

Richard, the people I had to speak with during this debacle are based in Dallas.  I always ask them if they are native to your great state.  Usually that is an affirmative. From my time in DFW I know that true Texan's have no clue what Massachusetts is really like.  We are not all liberal, pinko, gay, radicals who want to give away your hard earned money, nope we are not. Some of us are just like Texans, people who care about family and our neighborhoods and the future of our government and world.  Just saying. Thanks for stopping by.

Dec 11, 2013 11:09 PM
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

Hi Larry,  It's the same old story with these bank people. It's not their money, but it's their power.  I have heard they have a big turnover in negotiators.  I believe it, since younever seem to get the same one more than a couple of times, if that many.  Let them get foreclosed on and them have to look for another home.

Dec 12, 2013 10:39 AM
Larry Lawfer
YourStories Realty Group - Newton, MA
"I listen for a living." It's all about you.

I think it is laughable that they call themselves negotiators. There is no negotiation--it is their way or go pound sand.  Frankly I make it a point to direct any client I can away from these horrible banks.

Dec 13, 2013 10:01 PM
Doug Rogers
RE/MAX Coastal Properties - Destin, FL
Your Real Estate Resource!

I too worked a Chase short Sale for over 2 years. Just about the time progress would be made, Chase would put a new clerk on the file. Turnover happens, especially in toxic organizations. But here's my biggest complaint with Chase...

Nobody would call when a new clerk was assigned!!!!!! Let's say Mary was my point of contact. All of the sudden she would be replaced by Sam. Did Mary or Sam call alerting me to the change? Nope...Mary would simply stop returning my voice mails. THIS HAPPENED FOUR F**cking times!!!!!!

Our first contract was for over 80k dollars. The home went into foreclosure, and is listed for 38k dollars. Our bailout money at work...

Dec 13, 2013 10:32 PM
Larry Lawfer
YourStories Realty Group - Newton, MA
"I listen for a living." It's all about you.

I think that the banks have this strategy. First they frustrate the homeowner with missed calls, demands, redemands, missing documents, etc...Once the homeowner has had enough the continue the same process with the Agent.  In this manner they can cut out a HAFA short sale and the agent along with any commission.  I am going to do a study of the facts from my own short sale and see how the bank makes out.  The assumption we have is that the banks loose when it goes to auction. This may not be true, they may be saving from the list/sell/homeonwer side and getting compensated on the back end by the government.  That coupled with the fact they write off the difference and stick it to the home owner may be just what they are up to.  Sound a bit like a conspiracy, but following the banks these past many years and their soaring profits I think it is possible.

Dec 15, 2013 05:24 AM