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Mr. "Sure, I'll Meet You at the Office" Never Showed Up

Reblogger Praful Thakkar
Real Estate Agent with LAER Realty Partners

What is the first thing you do when you receive a 'sign call'?

Good agents always want to meet the prospects at the office.

You have the appointment with such prospect. You are waiting and waiting and waiting....

Let Mona Gersky tell you this story.....

Original content by Mona Gersky NC# 218097

Honestly, I feel pretty safe in what I do for a living and rarely get any twinges or spidey senses going off indicating possibly danger or harm.  Thankfully, those feelings are well tuned however if someone isn't serious about a purchase or sale of a property!

A man left a message at the office professing great interest in one of our listings.  I returned the call within a few minutes and we spoke briefly.  It was quite late in the day and this fellow wanted to see the house that day but I wasn't available right that minute to show it and offered to show the following morning.  He claimed he wasn't available then so we agreed to a showing the following morning of the day after.

Our policy is to meet clients for the first time at the office.  Other agents feel differently and this is in no way a judgement on how they handle their own business.  Meeting at the office accomplishes several things, primarily though, a level of professionalism is established (in my opinion).  We are able to review agency documents and refer to the computer screen comfortably if we are trying to determine listings of interest.  There is no denying though that meeting at the office also usually provides a witness who might be able to identify this person later if need be.

I explained to this man that we like to meet people that we didn't know at the office rather than the property and since our office is less than five minutes from the listing he was interested in, he agreed.

Thursday morning came and there I was completely on time with all the necessary documents printed out.  Ten minutes later, still no fellow. At fifteen minutes late, I called his cell phone which went to voicemail.  Still later I sent a text.  By the forty-five minute mark, I was pretty steamed and sent an email suggesting he'd forgotten our agreed upon meeting and figured if he was still interested to please contact me to re-schedule.

Do I think his plan was to ambush me at the vacant property? No, not really but an intentional person who'd simply forgotten the appointment (who hasn't done that!) would have fallen over themselves getting in touch to apologize.

No, I don't think he was out to harm me. Those kinds of thugs usually don't provide their cell phone numbers and email addresses first.  No, I think this was just a run of the mill inconsiderate expletive that real estate agents are plagued with.  Not only does something like this play havoc with an agent's schedule but it is also a real irritant to our emotions and who needs that?

MoonDancer Realty is a busy firm and I really don't have time for people not serious about their real estate transaction so I guess I'd rather have the occasional "Mr. I'll Meet You at the Office" stand me up for an appointment than to invest weeks of time into showing properties and then have someone not make a decision to purchase!

Consumers, please don't make appointments you don't plan to keep!

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MoonDancer Realty Team Photo Collage copyright 2012 Mona Gersky

 

 

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Tree Dude Border 1 copyright 2012 Mona Gersky

Tree Dude Border 2 copyright 2012 Mona Gersky

 

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Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Joan Cox flaky buyers for sure! They just have no sense of responsibility.

Sep 09, 2015 02:28 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Or should I say, they are too casual for us?

Sep 09, 2015 02:28 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

George Souto calling early solves this problem for sure.

Sep 09, 2015 02:29 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Actually, I call the buyer/seller when I leave from home - and confirm the time when they will reach.

Sep 09, 2015 02:30 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

(And that's true for anyone running late - it's not good to keep someone waiting for you)

Sep 09, 2015 02:30 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Thanks for stopping by Barbara-Jo Roberts Berberi, MA, TRC - Greater Clearwater Florida Residential Real Estate Professional .

 

Sep 09, 2015 02:30 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Nice post from Mona - not only shows how some buyers are good for nothing, but also shows how one can protect themselves.

Sep 09, 2015 02:31 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

William Feela now that is true for so many Internet leads....

Sep 09, 2015 02:31 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

They just feel that they can do whatever! I don't know why!

Sep 09, 2015 02:32 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Yes Larry Johnston some buyers are inconsiderate!

Sep 09, 2015 02:32 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

I try to get their additional contact information - be it email address or cell#.

Sep 09, 2015 02:33 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

If we can reach them, it solves most of the problem of waiting for 'unknown'.

Sep 09, 2015 02:33 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

And that is so true Lou Ludwig - a good first appointment should be at office.

Sep 09, 2015 02:34 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

We all should learn the Floyd Wickman Principal - CITO - Come Into The Office.

Sep 09, 2015 02:34 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Mona tried the same - however, the buyer never showed up. Was he a real buyer?

Sep 09, 2015 02:35 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Well said Janna Scharf - better safe than sorry.

Sep 09, 2015 02:35 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Robert Smith good idea to keep busy for sure. Have something else to work on while waiting for them.

Sep 09, 2015 02:36 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Oh, asking for pre-approval means a lot - shows how serious they are.

Sep 09, 2015 02:36 PM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Thanks all for stopping by and your comments.

Sep 09, 2015 02:37 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Praful ~ in NYC it was "understood" in the real estate community that 15 minutes was the appropriate waiting time and if you left after 15 no one took offense (and that was before the days of cell phones). Today, will ability to communicate instantly via phone and text I somehow think even 15 minutes is too long to wait if no one alerts you they are running late.

Sep 09, 2015 09:55 PM