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Choosing Your Clients - Carefully!

By
Real Estate Agent with Serving the Greater Phoenix and Scottsdale Metropolitan Area BR534744000 & BR540649000

While this could equally well apply to Buyers, this post focuses on Sellers.  This was originally posted back in 2007 - and seems as relevant today as back then!

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Every Listing Broker/Agent should know what they are looking for in a Seller. 

 

I'm not referring to the standard prequalifications regarding pricing the home correctly, needing to move, etc.

 

I'm talking about:

 

1. Is the Seller willing to do their part in making sure the home is ready for show-time while it's on the market?

 

2. Is the Seller willing to conduct the transaction in a way that fits with your transaction management process?

 

Huh??  The Seller has to do things my way?

 

 

Well...no...but...you need to decide if you want to do business with a Seller who wants to do things their way.

 

That inevitably leads to a "tug of war" rather than everyone pulling on the rope in the same direction!

 

The Seller retains the services of an agent presumably because they want the agent to use their expertise and experience to get the home under contract AND to successfully close escrow

 

 

Why then would a Seller who really wants a successful 

transaction be unwilling to do things the way their "trusted advisor" counsels them to do it?

 

If the Seller is unwilling to make sure the home is ready for show-time - that says to me they don't care about Buyers getting a bad "first impression", nor do they care that translates into no offers or lower offers from such Buyers.

 

We use an Addendum to the Listing Agreement that spells out with clarity exactly what the Seller agrees to do to make the property "Ready for Showtime", and that until those activities are complete, the property will not go "Active" on the market.

 

Click below to see more information on this topic at:

 

 

 

 

 

 

Selling A Home Is A Team Sport 

 

If the Seller is unwilling to conduct the transaction congruent to your transaction management process - that says to me they are either not up to speed with technology and/or won't take advantage of transaction management tools that expedite and streamline the process, and enhance the accuracy of the process. (Remember - this was written in 2007!)

 

For example - we use Docusign for electronic signatures. 

 

Using this tool allows us to:

  • get documents signed essentially instantly no matter where we are and where the Seller is
  • avoid the document quality degradation that results from multiple faxing
  • save the time it would take to coordinate a face to face meeting if a Seller doesn't have access to a fax machine (we used to give Sellers a brand new fax machine before the days of Docusign)
  • ensure all locations on the document(s) needing initials, signatures and dates are initialled, signed and dated
  • Save money and time versus the "traditional" methods of obtaining signatures

 

If a Seller only wants to deal with an agent who will drive to their home with each and every document needing a signature, I can say with confidence that they won't be found in our Listing inventory!

 

Hire your Sellers with care....make sure they are a good fit  for how you effectively conduct business...and avoid engaging in a relationship which will likely result in disagreement and animosity.

 

What say you?

 

 

 

 

All images purchased and  licensed from Shutterstock , shared from YouTube, or were taken by the author unless otherwise noted below.

Posted by

About the Authors - Updated 2018

If you are considering a Traditional or Short Sale of your home in Phoenix, Scottsdale or any location in Maricopa County Arizona, you owe it to yourself to talk with Haven Express @ Keller Williams Arizona Realty to determine whether Tony and Suzanne Marriott are the best real estate Brokers in the Phoenix and Scottsdale metropolitan area to help you with the Successful Sale of your home.

Tony and Suzanne have personally Listed, Sold and Closed more than a hundred Short Sales with the highest list to close rate in the Phoenix Metro Area!

Tony Marriott - Chief Executive Officer - Haven Express @ Keller Williams Arizona Realty

Suzanne Marriott - Chief Learning Officer - Haven Express @ Keller Williams Arizona Realty

Associate Brokers, REALTORS
Haven Express
Keller Williams Arizona Realty

Comments(17)

Richard L. McKinney P.A.
Atlantic Shores Realty Expertise - Port St Lucie, FL
For Results that MOVE you on the Treasure Coast!

good stuff.

Jan 31, 2016 01:32 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Thanks Richard L. McKinney P.A. !

Jan 31, 2016 01:34 AM
Raymond E. Camp
Ontario, NY

Good afternoon Tony and Suzanne,

Time may change but the priciple rules do not.

Make yourself an astonishing day.

Jan 31, 2016 01:41 AM
Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

Hello, Tony and Suzanne! This is a great read. Thanks for sharing this and I hope you have a great day ahead!

Jan 31, 2016 01:59 AM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

I had a seller once who not only wouldn't e-sign, he wouldn't talk on the phone because he didn't want to run up his minutes! And he didn't do email. He'd call: "Come down and talk to me." I indulged him BRIEFLY bc his wife was a friend, but then she divorced him. hahah! NEXT next NEXXXXXXT

Jan 31, 2016 04:14 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Yes, I need to choose my clients with care as well. I do avoid those who want deceptive copy or who think I should drop everything to write a bio for them overnight. 

Unfortunately, I haven't figured out a way to identify those who don't communicate well once I begin working for them. When I send copy for feedback I sure don't want to wait a week or more to hear from them. It makes me crazy when I work hard to meet a deadline only to hear days later: "Oh, sorry - I was on vacation last week, but I'll try to look at it tonight."

My contract says all revisions must be requested within 7 days - and I need to begin enforcing that. 

Jan 31, 2016 07:51 AM
Scott Pope
Nautical Properties - Panama City Beach, FL
You Can't Live Without Water™

Mariotts, love the idea about an addendum clearly stating the owners' responsibilities to be performed BEFORE the house goes on the market. I believe there are many things that should be done before a home is truly ready to market. I see your suggestion as a tool stressing the importance I place on that belief. Thanks for the great idea!

Jan 31, 2016 07:37 PM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

As a home stager I've seen the results of a bad seller/agent relationship many times. It's awkward to say the least. It can be a giant waste of time for both parties.

Jan 31, 2016 11:10 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Raymond E. Camp Thank you for stopping by and for the comment!

Jan 31, 2016 11:20 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Nestor & Katerina Gasset Honored to have our "Top Bloggers" stop by! Thank you for stopping by and for the comment!

Jan 31, 2016 11:20 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Candice A. Donofrio And I would have said - no need - I've seen the property - come to my office!  Thank you for stopping by and for the comment!

Jan 31, 2016 11:21 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Marte Cliff Define what works for you, put it in writing, and stick to it! Thank you for stopping by and for the comment!

Jan 31, 2016 11:22 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Scott Pope It really helps.  If the Sellers refuse - NEXT! Thank you for stopping by and for the comment!

Jan 31, 2016 11:23 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Sharon Tara And it call can be avoided with the appropriate discussion prior to entering into a listing agreement.  Thank you for stopping by and for the comment!

Jan 31, 2016 11:23 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Enjoyed this post and want to read more - visit our website  - HavenExpress.com - where all your questions about buying and selling residential real estate in Arizona are addressed!

Apr 26, 2016 01:27 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Enjoyed this post and want to read more - visit our website  - HavenExpress.com - where all your questions about buying and selling residential real estate in Arizona are addressed!

Apr 26, 2016 01:27 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Enjoyed this post and want to read more - visit our website  - HavenExpress.com - where all your questions about buying and selling residential real estate in Arizona are addressed!

Apr 26, 2016 01:28 AM