Here's a list of loss mitigation phone numbers.If anyone is helping borrowers or negotiating a short sale they may be very valuable for you. I do not guarantee all these contact numbers are correct. Lender Loss Mitigation Phone Numbers & Contact Information
- ABM AMRO Mortgage (800) 783-8900
Web: https://www.mortgage.com/C3/application.bus - Accredited Home Lenders(877) 683-4466
- AMCMortgage Services (Also handlesloansoriginated by Ameriquest and Argent)
(800) 211-6926 1600 McConnor Parkway
Schaumburg, IL 60173 Web: https://www.myamcloan.com/malwebapp/begin.do - American Home Mortgage Corp.(877) 304-3100*
- Ameriquest Mortgage (Debt collection -- see AMC Mortgage Services) (800) 211-6926
- Aurora Loan Services (Debt collection) (800) 550-0508 By Overnight Mail 601 5th Avenue Scottsbluff, NE 69361 Attn: Customer Service By Regular Mail: P.O. Box 1706 Scottsbluff, NE 69363 E-mail: ccnmail@alservices.com
- Avelo Mortgage LLC (866) 992-8356*
- Bank of America(800) 846-2222
- BB&T Mortgage (800) 827-3722*
- AmTrust Bank (fka Ohio Savings Bank) (888) 696-4444
- Beneficial (800) 333-5848
- Central Pacific Bank (800) 342-8422*
- Charter One (800) 234-6002
- Chase (800) 446-8939
- ChaseHome Finance(800) 848-9136 (customer service) (858) 605-2181 (delinquency customer)
- Chase Home Finance-New Jersey(800) 446-8939*Chevy Chase Bank(800) 933-910
Web: https://chaseonline.chase.cam/chaseonline/logon/sso_Iogon.jsp?fromLoc=ALL&LOBCOLLogor - Chase Manhattan Mortgage (800) 446-8939 (Ohio Servicing Center) (800) 526-0072 (Florida Servicing Center) (800) 527-3040 x533 (Florida Servicing Center)
- Chevy Chase Bank (800) 933-9100 Web: https://www.chevychasebank.com/htm/payment.html (Payment Addresses)
- Citi Financial Mortgage (800) 753-3673 Citimortgage (800) 283-7918
- Countrywide (800) 262-4218 or (877) 744-7691
- Ditech (800) 852-0656 (800) 449-8582
- Downey Financial Corp.(800) 824-6902, ext. 6696
- Deutsche Bank National Call Number on Mortgage Statement
- EMC 800-723-3004 P.O. Box 141358 Irving, TX 75014-1358 Web: https://www.emcmortgageservicing.com/ccn/ccnsecurity.asp
- EverBank (800) 669-7724 ext. 4730
- Equity One (Debt collection) (866) 361-3460
- First Horizon Home Loans (800) 489-2966*
- Fifth Third Bank (800) 375-1745
- Option 3 First Merit Bank (888) 728-9931
- Flagstar Bank (800) 968-7700, ext. 9780
- Fremont Investment & Loan (866) 484-0291
- GMAC Mortgage (800) 850-4622
- GreenPoint Mortgage Funding (800) 784-5566, ext. 5383*
- Green Tree (877) 816-9125
- Homecomings Financial (800) 850-4622*
- HomeEq Mortgage Servicing ( Debt collection) (866) 822-1471
- Household Finance (A HSBC Co.) (800) 333-5848
- Household Mortgage (800) 333-4489
- HSBC Mortgage (800) 338-6441 Default Resolution Team (if long term problem) 2929 Walden Avenue Depew, NY 14043 (888) 648-3124 Loss Mit (732) 352-7519 Fax Web: http://us.hsbc.com/personal/mortgage/existing/difficulties.asp
- Huntington National Bank (800) 323-9865-Fax: (614) 480-6602
- Indymac Bank (877) 736-5556 C/O Loan Resolution Department P.O Box 7014 Pasadena, CA 91107 (Monday - Friday 6:15am-7:15pm. (Pacific Time)) Web: https://www.indymacbank.com/contactus/loanResolution.asp
- Irwin Mortgage (888) 218-1988 P.O Box 7014 Pasadena, CA 91107 Web: https://www.irwinmortgage.com/wps/portal/!ut/p/cxml/04_Sj9SPykssyOxPLMnMz0vM0Y QjzKLN4g3: E-mail: deliquency.prevention@irwinmortgage.com
- James B. Nutter & Company (800) 315-7334
- Key Bank (800) 422-2442
- LaSalle National Bank (800) 783-8900
- Litton Loan Servicing (800) 999-8501 or (800) 548-8665 Fax (713) 966-8820 4828 Loop Central Drive Houston, Texas 77081-2226 Web: https://www.littonloan.com/index.asp Loss Mitigation Department Hours: Monday Eastern: 9 a.m. - 7 p.m. Central:8 a.m. - 6 p.m. Mountain:7 a.m. - 5 p.m. Pacific:6 a.m. - 4 Tuesday- Thursday Eastern:9 a.m. - 9 p.m. Central:8 a.m. - 8 p.m. Mountain:7 a.m. - 7 p.m. Pacific: Friday Eastern:10 a.m. - 6 p.m. Central:9 a.m. - 5 p.m. Mountain:8 a.m. - 4 p.m. Pacific:7 a.m. - 3 Default Counseling Department representatives are also available most weekends on Saturday from Sunday from 10 a.m. to 2 p.m. (CST).
- Midland Mortgage (800) 552-3000 or (800) 654-4566
Web: https://www.mymidlandmortgage.com/MyMortgage/Login/Login.asp - Mortgage Lenders Network (800) 691-0129 E-mail: customerservice@mlnusa.com Web: http://www.mlnusa.com/customers/info_credithelp.asp
- Mortgage Electronic Registration Systems (888) 679-6377
- National City (800) 367-9305, Ext. 53221 or (800) 523-8654 Attention: Homeowner's Assistance
- 3232 Newmark Dr.
- Miamisburg, Ohio 45342
- (8AM-10:30PM ET, Monday - Thursday)
- (8AM-5PM ET, Friday)
- (8AM-Noon, Saturday)
- Web: http://www.nationalcitymortgage.com/service_assistance.asp
- Nationwide Advantage Mortgage Company (800) 356-3442, ext. 6002* NationStar Mortgage (888) 850-9398* Press 0 for operator
- New Century Financial Now Carrington Mortgage Services (800) 790-9502 or (877) 206-9904 (6:00 a.m. to 7:00 p.m. Pacific Time, Monday - Thursday)
- (6:00 a.m. to 6:00 p.m. Pacific Time, Friday)
- Web: https://myloan.newcentury.com/webapps/servicing/myloans/index.do
- NovaStar Mortgage Loan Resolution Department (888) 743-0774 Non-English: (888) 743-0774, ex
- Ocwen Federal Bank (800) 746-2936 or (877) 596-8560
Web: http://www.ocwencustomers.com/csc_fa.cfm
Attention: Financial Information 12650 Ingenuity Drive Orlando, Florida 32826
or Ocwen Financial Corporation 1661 Worthington Rd., Suite 100 West Palm Beach, Florida 33409 Phone: 877-226-2936 For serving Ocwen with legal process, please send to their registered agent: Corporation Service Company 2711 Centerville Road, Suite 400 Wilmington, DE 19808 Phone: 561-682-8000, x8386 - Option One (866) 711-1962 or (888) 275-2648 Web: http://www.oomc.com/servicing/servicing_baifaqs.asp
- PHH Mortgage (Formerly Cendant) (800) 257-0460 For borrowers facing possible delinquency: (800) 330-0423* For borrowers in the foreclosure process: (800) 750-2518
- ResMae Mortgage Corp.(877) 473-7623, ext. 5944
- Saxon (800) 665-7367
- Select Portfolio Servicing (888) 818-6032 Fax: (801) 293-3936 Loan Resolution Department P.O. Box 65250 Salt Lake City, UT 84165-0250 (Monday - Thursday 10:00 a.m. - 10:00 p.m EST) (Friday 10:00 a.m. - 7:00 p.m. EST) (Saturday 9:00 a.m. - 1:00 p.m. EST) Web: http://www.spservicing.com/services/customer/loanresolution.htm
- SkyBank (800) 290-3359 Sun Trust Mortgage (800) 634-7928 PO Box 26149 Richmond, VA 23260-6149 Mail Code RVW 3003Web: https://www.suntrustmortgage.com/generalquestions.asp#
- Third Federal Savings (888) 844-7333
- US Bank (800) 365-7900
- Wachovia Bank of Delaware (866) 642-8608
- Washington Mutual (866) 926-8937 or (888) 453-3102 or (800) 478-0036 or (800) 254-3677
- Waterfirld Mortgage (800) 957-7245 Fax: (260) 459-5390 c/o Loss Mitigation Dept. 7500 W. Jefferson Blvd. Fort Wayne, IN 46804 (7 am - 10 pm EST Monday - Thursday) (7 am - 9 pm EST Fridays) (8 am - 2 pm EST Saturdays) E-Mail: saveyourhome@waterfield.com Web: http://www.waterfield.com/scripts/cgiip.exe/WService=wfg/pub/borrowerservices/delqasst
- Wells Fargo (877) 216-8448 or (866) 261-5642 or (800)766-0987 or (800) 678-7986 for payment a! Borrower Counseling Services Monday - Friday 8:00 a.m. - 9:00 p.m., CT Saturday 9:00 a.m. - 2:00 p.m., CT Web: https://www.wellsfargo.com/mortgage/account/
- Wendover Financial Services Corporation (800) 934-1081 or (800) 436-1022 Web: http://www.wendover.com/borrowers.html
- Wilshire Credit Corporation (888) 502-0100 P.O. Box 8517 Portland, OR 97207-8517 From 6 a.m. to 5 p.m. (Pacific time) Monday through Friday Web: http://www.wfsg.com/borrower/borrower.aspx
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