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Loss Mitigation Phone Numbers

By
Real Estate Agent with Re/Max Bayshore

Here's a list of loss mitigation phone numbers.If anyone is helping borrowers or negotiating a short sale they may be very valuable for you. I do not guarantee all these contact numbers are correct. Lender Loss Mitigation Phone Numbers & Contact Information

  1. ABM AMRO Mortgage (800) 783-8900
    Web: https://www.mortgage.com/C3/application.bus
  2. Accredited Home Lenders(877) 683-4466
  3. AMCMortgage Services (Also handlesloansoriginated by Ameriquest and Argent)
    (800) 211-6926 1600 McConnor Parkway
    Schaumburg, IL 60173      Web: https://www.myamcloan.com/malwebapp/begin.do
  4. American Home Mortgage Corp.(877) 304-3100*
  5. Ameriquest Mortgage (Debt collection -- see AMC Mortgage Services) (800) 211-6926
  6. Aurora Loan Services (Debt collection) (800) 550-0508      By Overnight Mail 601 5th Avenue Scottsbluff, NE 69361      Attn: Customer Service By Regular Mail:      P.O. Box 1706      Scottsbluff, NE 69363       E-mail: ccnmail@alservices.com
  7. Avelo Mortgage LLC (866) 992-8356*
  8. Bank of America(800) 846-2222
  9. BB&T Mortgage (800) 827-3722*
  10. AmTrust Bank (fka Ohio Savings Bank) (888) 696-4444
  11. Beneficial (800) 333-5848
  12. Central Pacific Bank (800) 342-8422*
  13. Charter One (800) 234-6002
  14. Chase (800) 446-8939  
  15. ChaseHome Finance(800) 848-9136 (customer service) (858) 605-2181 (delinquency customer) 
  16. Chase Home Finance-New Jersey(800) 446-8939*Chevy Chase Bank(800) 933-910
    Web: https://chaseonline.chase.cam/chaseonline/logon/sso_Iogon.jsp?fromLoc=ALL&LOBCOLLogor
  17. Chase Manhattan Mortgage       (800) 446-8939 (Ohio Servicing Center) (800) 526-0072 (Florida Servicing Center) (800) 527-3040 x533 (Florida       Servicing Center)
  18. Chevy Chase Bank (800) 933-9100       Web: https://www.chevychasebank.com/htm/payment.html (Payment Addresses)
  19. Citi Financial Mortgage (800) 753-3673 Citimortgage (800) 283-7918
  20. Countrywide (800) 262-4218 or (877) 744-7691
  21. Ditech (800) 852-0656 (800) 449-8582
  22. Downey Financial Corp.(800) 824-6902, ext. 6696
  23. Deutsche Bank National Call Number on Mortgage Statement
  24. EMC 800-723-3004       P.O. Box 141358       Irving, TX 75014-1358       Web: https://www.emcmortgageservicing.com/ccn/ccnsecurity.asp
  25. EverBank (800) 669-7724 ext. 4730
  26. Equity One (Debt collection) (866) 361-3460
  27. First Horizon Home Loans (800) 489-2966*
  28. Fifth Third Bank (800) 375-1745
  29. Option 3 First Merit Bank (888) 728-9931  
  30. Flagstar Bank (800) 968-7700, ext. 9780  
  31. Fremont Investment & Loan (866) 484-0291  
  32. GMAC Mortgage (800) 850-4622  
  33. GreenPoint Mortgage Funding (800) 784-5566, ext. 5383*
  34. Green Tree (877) 816-9125
  35. Homecomings Financial (800) 850-4622*
  36. HomeEq Mortgage Servicing ( Debt collection) (866) 822-1471
  37. Household Finance (A HSBC Co.) (800) 333-5848  
  38. Household Mortgage (800) 333-4489  
  39. HSBC Mortgage (800) 338-6441       Default Resolution Team (if long term problem)       2929 Walden Avenue       Depew, NY 14043       (888) 648-3124 Loss Mit       (732) 352-7519 Fax        Web: http://us.hsbc.com/personal/mortgage/existing/difficulties.asp            
  40. Huntington National Bank (800) 323-9865-Fax: (614) 480-6602  
  41. Indymac Bank (877) 736-5556        C/O Loan Resolution Department P.O Box 7014       Pasadena, CA 91107       (Monday - Friday 6:15am-7:15pm. (Pacific Time))       Web: https://www.indymacbank.com/contactus/loanResolution.asp
  42. Irwin Mortgage (888) 218-1988      P.O Box 7014       Pasadena, CA 91107       Web: https://www.irwinmortgage.com/wps/portal/!ut/p/cxml/04_Sj9SPykssyOxPLMnMz0vM0Y QjzKLN4g3:       E-mail: deliquency.prevention@irwinmortgage.com  
  43. James B. Nutter & Company (800) 315-7334  
  44.  Key Bank (800) 422-2442  
  45. LaSalle National Bank (800) 783-8900
  46. Litton Loan Servicing (800) 999-8501 or (800) 548-8665 Fax (713) 966-8820       4828 Loop Central Drive       Houston, Texas 77081-2226       Web: https://www.littonloan.com/index.asp       Loss Mitigation Department Hours:       Monday Eastern: 9 a.m. - 7 p.m. Central:8 a.m. - 6 p.m. Mountain:7 a.m. - 5 p.m. Pacific:6 a.m. - 4 Tuesday-      Thursday Eastern:9 a.m. - 9 p.m. Central:8 a.m. - 8 p.m. Mountain:7 a.m. - 7 p.m. Pacific: Friday Eastern:10           a.m. - 6 p.m. Central:9 a.m. - 5 p.m. Mountain:8 a.m. - 4 p.m. Pacific:7 a.m. - 3 Default Counseling  Department representatives are also available most weekends on Saturday from Sunday from 10 a.m. to 2 p.m. (CST).
  47. Midland Mortgage (800) 552-3000 or (800) 654-4566
    Web: https://www.mymidlandmortgage.com/MyMortgage/Login/Login.asp
  48. Mortgage Lenders Network (800) 691-0129       E-mail: customerservice@mlnusa.com       Web: http://www.mlnusa.com/customers/info_credithelp.asp
  49. Mortgage Electronic Registration Systems (888) 679-6377
  50. National City (800) 367-9305, Ext. 53221 or (800) 523-8654 Attention: Homeowner's Assistance
  51. 3232 Newmark Dr.
  52. Miamisburg, Ohio 45342
  53. (8AM-10:30PM ET, Monday - Thursday)
  54. (8AM-5PM ET, Friday)
  55. (8AM-Noon, Saturday)
  56. Web: http://www.nationalcitymortgage.com/service_assistance.asp
  57. Nationwide Advantage Mortgage Company (800) 356-3442, ext. 6002* NationStar Mortgage (888) 850-9398* Press 0 for operator
  58. New Century Financial Now Carrington Mortgage Services (800) 790-9502 or (877) 206-9904 (6:00 a.m. to 7:00 p.m. Pacific Time, Monday - Thursday)
  59. (6:00 a.m. to 6:00 p.m. Pacific Time, Friday)
  60. Web: https://myloan.newcentury.com/webapps/servicing/myloans/index.do  
  61. NovaStar Mortgage Loan Resolution Department (888) 743-0774 Non-English: (888) 743-0774, ex
  62. Ocwen Federal Bank (800) 746-2936 or (877) 596-8560
    Web: http://www.ocwencustomers.com/csc_fa.cfm
    Attention: Financial Information 12650 Ingenuity Drive Orlando, Florida 32826       
    or Ocwen Financial Corporation 1661 Worthington Rd., Suite       100 West Palm Beach, Florida 33409 Phone: 877-226-2936       For serving Ocwen with legal process, please send to their registered agent:       Corporation Service Company     2711 Centerville Road, Suite         400 Wilmington, DE 19808       Phone: 561-682-8000, x8386
  63. Option One (866) 711-1962 or (888) 275-2648 Web: http://www.oomc.com/servicing/servicing_baifaqs.asp
  64. PHH Mortgage (Formerly Cendant) (800) 257-0460  For borrowers facing possible delinquency: (800) 330-0423*       For borrowers in the foreclosure process: (800) 750-2518      
  65. ResMae Mortgage Corp.(877) 473-7623, ext. 5944 
  66. Saxon (800) 665-7367
  67. Select Portfolio Servicing (888) 818-6032       Fax: (801) 293-3936       Loan Resolution Department       P.O. Box 65250       Salt Lake City, UT 84165-0250       (Monday - Thursday 10:00 a.m. - 10:00 p.m EST)       (Friday 10:00 a.m. - 7:00 p.m. EST)       (Saturday 9:00 a.m. - 1:00 p.m. EST)       Web: http://www.spservicing.com/services/customer/loanresolution.htm
  68. SkyBank (800) 290-3359 Sun Trust Mortgage (800) 634-7928 PO Box 26149       Richmond, VA 23260-6149       Mail Code RVW 3003Web: https://www.suntrustmortgage.com/generalquestions.asp#
  69. Third Federal Savings (888) 844-7333
  70. US Bank (800) 365-7900
  71. Wachovia Bank of Delaware (866) 642-8608
  72. Washington Mutual (866) 926-8937 or (888) 453-3102 or (800) 478-0036 or (800) 254-3677
  73. Waterfirld Mortgage (800) 957-7245 Fax: (260) 459-5390       c/o Loss Mitigation Dept.       7500 W. Jefferson Blvd.       Fort Wayne, IN 46804       (7 am - 10 pm EST Monday - Thursday)       (7 am - 9 pm EST Fridays)       (8 am - 2 pm EST Saturdays)       E-Mail: saveyourhome@waterfield.com       Web: http://www.waterfield.com/scripts/cgiip.exe/WService=wfg/pub/borrowerservices/delqasst
  74. Wells Fargo (877) 216-8448 or (866) 261-5642 or (800)766-0987 or (800) 678-7986 for payment a! Borrower Counseling Services Monday - Friday 8:00 a.m. - 9:00 p.m., CT       Saturday 9:00 a.m. - 2:00 p.m., CT       Web: https://www.wellsfargo.com/mortgage/account/
  75. Wendover Financial Services Corporation (800) 934-1081 or (800) 436-1022 Web: http://www.wendover.com/borrowers.html
  76. Wilshire Credit Corporation (888) 502-0100 P.O. Box 8517       Portland, OR 97207-8517       From 6 a.m. to 5 p.m. (Pacific time) Monday through Friday          Web: http://www.wfsg.com/borrower/borrower.aspx
Russ Ravary ~ Metro Detroit Realtor call (248) 310-6239
Real Estate One - Commerce, MI
Michigan homes for sale ~ yesmyrealtor@gmail.com

Wow thanks for the great list.  I hate short sales and all the trouble that you have to go through to get a deal closed.

May 11, 2008 10:33 AM
Jim Quinn
Century 21 - Anaheim, CA
North Orange County Real Estate

Jules, thanks for sharing the list. Shortsales are tedious and it takes patience to close.

May 11, 2008 10:39 AM
Bo Buchanan
Kettley Realtors - Oswego, IL

You are a GOD!  Thanks for the list!

May 11, 2008 04:59 PM
Patty Carroll
Vancouver, WA

A BIG THANK YOU! This is an awesome list, thanks for taking the time to share it with us.

May 11, 2008 06:10 PM
Valerie Hardin
Property Wishes - Fort Myers, FL

I'd like to recommend calling Equity Management Solutions, a Loss Mitigation Company helping homeowners keep their homes through a work out program, but if necessary - you list the short sale and Equity Management Solutions (EMS) has large buyer groups that purchase the properties. www.ems-world.com.

May 13, 2008 06:39 AM
Terrie Leighton
Ferrari-Lund Real Estate - Reno, NV
Reno Real Estate Agent ~ Selling Homes in Reno

Do you by chance have a short sale packet fax number for US BANK????

 

Thank you so much. This is an awesome list of numbers you have put together.

Jul 22, 2009 09:18 AM