A few weeks ago, as I drove down a local street, a deer ran into the truck I was driving. As you can see from the photos below, the passenger side was damaged. After contacting my insurance company, and getting a recommendation for an auto repair shop from my normal mechanic, I called Woodcock Auto Body in Washingtonville NY.
To say my experience with Woodcock was amazing is an understatement. They answered their phones, were friendly, knew the answers to all my questions, walked me through the insurance process, and did a fantastic job in repairing the vehicle. The waiting room was huge, clean and welcoming. But not only that, on the few occasions I needed to go to their repair shop, I was in and out of there in less than 10 minutes. I had requested that my sideview mirror be put on before I dropped the car off for the rest of the work, and that too was done in less than 10 minutes.
In addition to all that, we needed a rental car. We did not have insurance coverage for the rental car, but they worked with our insurance company to get us the least expensive rate possible. And they had the auto rental company waiting at the garage with the rental car on the day we dropped off the truck. Then when we came to pick up the truck we just dropped off the rental car at their garage. It couldn't have been easier.
But I'm not done yet! The shop had given me a completion date which happened to be one day later than we had to have it back.
When I explained my situation, they said they would try to get it done early, but they wanted it to be done right and could not commit. I called every few days and received the same response. And then, on the day I needed the car back they indicated it was all set and I could come get it. The truck had been repaired, detailed and was ready to go a day early.
If you have any need for body work, call Woodcock Auto Body. You will not be disappointed!
They are located at 71 Woodcock Mountain Road in Washingtonville, NY and can be reached at 845-496-7598.
Originally published at thehousekat.com.
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