Special offer

We are Problem Solvers....That is What We Do

By
Real Estate Agent with Coldwell Banker Realty ~ 512.750.6899

This month Patricia Feager and Kathleen Daniels are hosting the March challenge titled  "March to a Solution | ActiveRain March 2023 Challenge"  Patricia and Kathleen are requesting us to share issues encountered during our professional career in Real Estate, which may help others to avoid and hopefully resolve. This is my third entry.

Years ago I listed a home for a divorced man who was giddy with his new fiancé. He had been divorced for a while and met a lovely woman in the community. They made the decision her house would work better for them so he was selling his and then would move in with her.

A photo shoot was scheduled, brochures were completed and the house listed. I held an open house that was well attended. An agent called me and said she had a buyer interested and wanted to know if I had any offers. I told her no, please submit as I had nothing in hand. The offer was tendered and my seller accepted the offer!

                 

Things were moving forward as planned and my seller was very happy...he was going to be able to move in with his fiancé in 35 days if all went well. The buyers scheduled inspections to be done in a few days. Then came the frantic call from my seller! His fiancé broke up with him! #&%# She called the wedding off and didn’t want him to move in with her. He was beside himself as he signed a binding contract to sell his home and now what could he do to get out of it!!!

     

I suggested he write a letter to his buyers explaining his fiancé had called off the wedding, he was devastated and now there was no need to sell and would they please, please release him from the contract. He would give them back their option fee and of course the earnest money.

   

He wrote a very moving letter, I emailed it to their agent and explained what happened. The buyers were very understanding and sorry this happened to him. They really wanted the house but agreed to release him from the contract. I told the agent about another listing I had coming on the market, just a few houses away that her buyers might like. As it turned out they bought it and became neighbors on the same street. They are friends now!

Their reaction reinforced my faith in people for having empathy for others. Kindness to others is so important. Real estate can be full of drama and its our job to take that out of the equation and help facilitate a calm transaction. We are problem solvers, that is what we do.

Posted by

(512) 750-6899
CALL OR TEXT

EMAIL ME

My ActiveRain Blog

ReloAustin.com
Austin Real Estate Website

CanyonCreekNews.com
Canyon Creek Neighborhood

I specialize in Listing and Selling homes in the NW Austin Area. I use my experience to guide clients through the process, whether selling or buying. It’s a beautiful thing when your career and a passion come together. I love what I do!

 

Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

I can relate to this story, but my buyers didn't have a happy ending. After being engaged for 10 YEARS, they broke up during the house hunting process! Glad everything worked out for your clients ~

Mar 19, 2023 08:25 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Your suggestion of a letter of explanation was the key. People are kind and do understand when this happens. It turned out well, and they wound up being friends.

Mar 19, 2023 08:27 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

There is no question Nina Hollander, Broker it made me feel good the buyers were so understanding and they still purchased a great house on the same street..it was good Karma.

Mar 19, 2023 08:37 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400 ..sorry to hear they broke up..you just never know glad they hadn't found a home yet and made an offer.

Mar 19, 2023 08:38 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Most people can be kind Margaret Rome Baltimore 410-530-2400 ..we often hear about the ones that aren't. It's good to tell a happy ending with good people involved.

Mar 19, 2023 08:39 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hello Dorie - kindness matters and it can definitely make a difference.  Thank you for sharing this positive experience. 

Mar 19, 2023 08:48 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Dorie and thank you for sharing your experience with us here in the Rain.  Make it a great Spring Week.

Mar 19, 2023 08:56 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Hello Dorie Dillard Austin TX 

I confess, reading ..."he was selling his and then would move in with her"

I was already drawing conclusions.  I was wrong is where I thought this was going. 

YES, problem solvers we are and you masterfully solved that one. Well Done!

Thank you for fully participating in the March Challenge! 

Mar 19, 2023 10:35 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

You are most welcome Michael Jacobs !

Mar 19, 2023 11:02 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Thank you Will Hamm 

Mar 19, 2023 11:02 AM
Roy Kelley
Retired - Gaithersburg, MD

Thank you very much, Dorie, for sharing this story. 

Have a great day and another productive week.

Mar 19, 2023 11:02 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Thank you Kathleen Daniels, Probate & Trust Specialist for helping host the March challenge.

Mar 19, 2023 11:03 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Thank you Roy Kelley !!!

Mar 19, 2023 11:03 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Dorie he may have been lucky on two fronts.  First, the Buyers were understanding.  Second, better to have a broken engagement than a second divorce.

Mar 19, 2023 01:20 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

I agree totally with you George Souto 

Mar 19, 2023 03:36 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Dorie- I love this story and it brightens my mood any time I read of people showing others compassion and kindness. Thankfully the gentleman had an agent who is resourceful, professional, and a darn good problem solver. 

Mar 19, 2023 06:00 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Thank you Kathy Streib 

Mar 19, 2023 07:03 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Yes, kindness is key. I'm so glad this worked out, and great idea about the letter!

Mar 20, 2023 05:53 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Wow, that was very kind of them to release him from his obligation to sell them his home.  That could have gotten really ugly, haha.

Mar 20, 2023 06:08 AM
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

Wow!  Dorie Dillard Austin TX that story could have totally gone south, but you kept your professional hat on and the seller was honest and it all turned out for the good and best for all involved.  Thank you for sharing this story!  Yes, things have turned ugly, but grace was given and it became a win/win for all parties.

Apr 15, 2023 05:32 PM