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You want an agent that will stand on your side no matter what.

I had an opportunity come my way this past week to list a home for sale. The sellers motive was to sell their home and buy in a new location with an eye on lowering their monthly nut.

My job was to first conduct a Market Analysis on their current home and deliver the results. In the mean time I helped them get started searching the MLS through our company website to look for property that could meet their needs.

Sounds pretty straight forward, right? Looks like I had the possibility at two sides of business in one fell swoop and if this were 2003 then I would be excited at the probability but we are in a different market here in 2008 so I moved ahead knowing that the numbers may not work.

Upon completion of my Market Analysis I found that my prospective clients may come out upside down (in other words, with the balance of the mortgage owed added to their closing costs showed that they owed more than my projected sale price)!

Well, I went to the home to deliver the news and you'll never guess their response. They are grateful that I was honest and told them that they should think about staying put for a few more years. I apologized for having to be the bearer of bad tidings and they told me that the reason they called me was because they knew I would give them an honest assessment and that is what they wanted.

I tell you all this to say that when you are looking to sell your home you should call a REALTOR you TRUST to give you an honest assessment. If you don't know a REALTOR then interview two or three and choose the one you feel you can trust to work in your best interest. You will be glad you did.

Judy Tuscano, REALTOR

Your NH Real Estate Professional

Team Tuscano

Prudential Verani Realty

603-498-2263 cell phone

jude1220@yahoo.com

If you are thinking about selling or buying real estate be sure to have a REALTOR working for you.

Posted by Judy Tuscano, NH Real Estate Professional on 10/05/2008 10:46 AM

Comments (17)

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Post is included in group: ETHICS and the REALTOR
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17 Comments on You want an agent that will stand on your side no matter what.

OCT

2008

Are these the people who have been reading your blog? Honesty definitly pays! Plus it helps you sleep at night :)

JUDY, good for you and that's great that they have the option to be able to stay put.

Judy, if you are upfront and honest with people it will come back to reward you in the future. Over that last year I have advised more people then ever before to hang on to their loan and not refinance unless they really really need the equity out of their property, or to tell them to get a "Line of Credit" (I don't do Line's of Credit) at their local bank instead.

You have to be honest and upfront. Heaven knows it is hard enough to look at this mug in the morning without me feeling guilty on top of it.

I just had that happne myself and the owners were ok with it.

OCT

2008

Moni - I can sleep every night knowing I treat people honestly. It may not make me a ton of money but that is ok.

Marchel - In the future they willl call me for all their real estate needs and hopefully they will refer friends and relatives to me also.

George - I'm with you on the advice - I am trying to tell people not to tie their homes to any other loans except their first mortgage.

Gene - I think that in this day and age people want openess and honesty.

judy - real estate, unlike stocks, are not a commodity. homes are tied with quite a bit of emotion. doing what you did, tellling them their home was not worth what they probably thought is one of the hardest (and most important) things to do. shows your honesty and your professionalism.

Now this is good advice, Judy. If someone can hold on to their home 'til things turn around, they'll be so much better off than letting it go upside down. Back in the S&L crisis, we had this situation, and it took a while but values did come back.

Judy, You did what every Realtor should do, be honest and convey the truth! Way to go- I like the upside down house pic!

I have to tell you that when I came upon this post and saw the upside down picture, it really threw me at first. I thought for a second that you posted the picture wrong. Silly me, like you could ever make such a mistake! Great post and great example of a true professional.

OCT

2008

James - I found it easy to tell them the truth and waas prepared for any reaction - I'm glad it was positive and not negative.

Margaret - When values come back and as you know they always do eventually - then I suspect I will have some good listings.

Jane - thank you for your kind comment

Sharon - Oh, I do make mistakes, believe it or not. Thanks for your compliments.

You did the right thing Judy! You will be rewarded. I guarantee that you have earned a raving fan!

Judy,

Your post is very pertinent in today's market. I have had to give the same news to the last 5 listing appointments I've been on. I've let 3 other listings expire because the homeowners didn't want to accept their situation, nor did they follow any of the tips I suggested to increase the marketability of their homes. As a result, I have no listings at this time, but what I do have is a good-sized group of ready, willing and able Buyers that I have time and energy for now, that I might not have had if I was still trying to market homes that would typically sit on the market for 6-9 months or more. I've had to make my own choices on how I am going to suvive this market, and those who can afford to hold off selling to a later date will be thankful to all of us who advice them honestly to do the same.

Thank you, again, Judy. I wish you well.

Frances Sanderson, Franklin, NH REALTOR®, Certified EcoBroker^®

Judy I am impressed. I think this is what the public looks for in a true professional. I am sure you will be hearing from the folks again -- when they can sell (and I am sure they will think about referring clients to you as well!) I am optimistic that this will pay off for you in the not too distant future.

Although it was not easy to tell them the truth, it was the RIGHT thing to do. You did them a HUGE favor...and they will not forget you. When they are ready to sell and buy...they'll be callilng you! GBU!

Keep up doing the right thing Judy. Sleeping at night is priority. Jay and I are in Vermont, I taught an all day ethics class and Jay came up with me. We head home tomorrow.

Judy, good for you. I too, have been doing that for the past 2 years. It doesn't help pay the bills now but in the long run it will come back to you. As honest professionals there is no other alternative. Our time will come...

OCT

2008

Katie - Thanks they were glad I told them the truth.

Frances - we must look at this time as a time to cultivate future business so honesty is the best policy as always.

Joan - thank you - I believe I have the respect of these people for the future

Elizabeth - I believe this to be true. Thanks for the encouragement

Moni - I do sleep at night for the most part. Be sure to share some VT pictures with us

Gena - You too will reap the rewards for honesty. I believe we are seeing the cream rise to the top in this market - we may not make as much money but we are winning the respect of the public.

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