Tonight I was walking my client through with signing he's disclosure documents over the phone (I had emailed them over to him because he lives 4 hours away in Santa Rosa and his property is here in Eureka) and he mentioned that he liked me better than the other real estate agent that he had been working with. I asked him why, and he replied, that I had returned his phone calls!
I was surprised because I usually always try to return clients' phone calls within the hour and I was under the impression that all agents adhere to this unspoken code. But apparently not, because although the last agent my client was with is from a big company and had been practicing real estate for years, my client still favors me because I am courteous, patient, answers his questions and explains things clearly, and I return all my client's calls.
So to all real estate agents out there who want to be successful, remember to always return your client's phone calls, emails and text messages, even if it is at the end of the day because your client will appreciate you for it.
For more information about real estate in Humboldt County, Del Norte County and the cities of Crescent City, Eureka, Arcata, Fortuna, McKinleyville and other surrounding area, feel free to give me a call, because you know that I will always try to return your calls promptly.
Comments(14)