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AMCs are not the Enemy...the enemy is within

By
Real Estate Appraiser with AmcAppraisalsinc.com

I contend that the real "hot button" is not the lowering of fees - but the inequity of appraisal standards.

The trainees or newly licensed appraisers who cannot afford to open their own shop may indeed get a raise in fee by accepting an order for $200.   That is logical and a true fact of the matter.

I think where long time appraisers get very irate about this issue is when they are asked to complete an appraisal for $200 when they typically charge $350-$450 for the same home.  In the scenario where a staff appraiser in an appraisal office is completing the order and being paid a fee split - I agree that this is similar to an AMC set up.  Except that typically in an appraisal office - if all the proper steps are taken, likely the supervisor or other staff appraisers may be helping with the process, etc.  So the full fee is indicative to the work produced and shared among a group or office.

 Where things fall apart and the "inequity of appraisal standards" are noticed - is when a newly licensed appraiser, who has only been trained to measure homes and fill forms, takes the same work for $200 and only completes a "form filler" quality report.  No measuring the market, no discussion of value trends, and many times, no investigation of the highest and best use in regards to zoning, etc.

I have been both.  I was trained from 1994-1996 to be a form filler.  I measured homes, I pulled comps, but only filled forms and checked boxes.  Pretty average stuff.  No calls to Realtors to confirm concessions, motivations, etc.  So you know what, I could inspect a home in 30-40 minutes.  I could even drive and take pictures within 1 hour for my comps.  I could sit down and write the report in under 3 hours typically - after all, I was just filling forms and using adjustments like "$20/sf if it is REALLY nice, $15 if "Good", $5 if fair."

And to make matters worse, I was isolated from the real world.  I had only known my form filler trainer, bought his business (another fiasco of a story) and did not work or associate with other appraisers.  So I worked in a vacuum and only got feed back from clients and underwriters.  And hey, if my jobs were within 15% net and 25% gross, comps within 2 miles, values "came in on par" - why complain?

It wasn't until an appraiser, an SRA with the AI, reviewed one of my appraisals and called me up one day to say, "What the hell are you doing?!" - then the crack in my bubble formed.  I welcomed the criticism and she continued to mentor me - untraining and retraining.    Then, I got with the Wintotal Group in 1999 and later the Inland CA group - and now have added market measuring, graphs, charts, verification of data, etc.

Ooh boy.  These appraisals now take hours and hours of research, commentary, analysis, etc.  I am not too happy about taking that AMC work anymore since my "standards of reporting" have increased to a level where I realize I am no longer making $40 an hour but now more like $10 for that $200 job.

And there lies the TRUE challenge.  I don't care how much anyone charges.  Undercut me and take my business by being faster and cheaper.....AS LONG AS you also meet these same reporting standards.  THAT is where we need to elevate our "profession" and the rest of these discussions become moot.  If we were ALL doing the same level of work - same standards of analysis, reporting, etc - then those who take $175 URAR jobs are truly working for peanuts.  And we know that won't last long.   Then, if someone wants to beat out a competitor - the playing field is even.  The inequity of appraisal standards now made level.

 That is where the AMC discussions HAVE to go.  Because if the AMCs approach anyone, knowing that the expectations for an appraisal go from a current "2" to an expected "10" (on a 1-10 scale) - people will think long and hard about taking any fee that comes their way.

 

Join the discussion over on the Water Cooler with Patrick Egger at

http://www.appraiserswatercooler.com/group/urars 

 Let's get to work on raising the bar.

Make it a productive day

Richard_ferris

AUTHOR: Richard D Ferris - AmcAppraisalsinc.com 
Phone 877-789-5249 or email me: richard@amcappraisalsinc.com

 

 

Richard D. Ferris
AMCAppraisalsinc.com
richard@amcappraisalsinc.com

(877) 789-5249
One # Does It All - Voice/Fax 

Residential Appraisals in Lake, Orange, Osceola, Polk, and Seminole Counties.

Also servicing Deltona, Deland, and Orange City in Volusia County. 

Florida State Certified Residential Appraiser #RD4088 

FHA Certified : Associate Member Appraisal Institute

 

Sara Goodwin
Estimation Nation Corporation - Portland, OR
Portland, Oregon Appraiser

Very good points, Richard!  I think it's incredibly important to realize the evolution (hopefully good but sometimes bad) of an appraiser's expertise.  Hopefully the AMCs don't perpetuate the bad... (Can you repost here?)

Nov 01, 2008 06:32 AM
Michelle Tucci
LIRA Corp - East Islip, NY

I tend to agree Richard.  I posted something similar a while back - that AMCs are not to blame for low fees - but other appraisers are!

I do have to say though - the AMCs I work for will not accept a "form filler" appraisal.  While the fees are very low for some, ok for a few others - it takes hours to complete a decent appraisal report, and typically lenders will not accept work that does not meet certain criteria.  Each lender for the AMC is different....for example the Citi group has appraisers reviewing your appraisal before it even gets submitted - and believe me - they scrutinize!  And yes, we have been undercut in fees several times, and with one AMC we stopped receiving work....which is fine with us since we already dropped fees to a ridiculous amount - working for less then we were ten years ago!  But the market is rough, and I need to pay the bills somehow! 

I only can hope that the appraisers out there who will do an appraisal assignment for cheap will ultimately be dropped for doing sub-standard work....and the level of fee will increase for those of us who consider this a profession and refuse to submit anything but quality appraisals.

Nov 05, 2008 01:03 AM
Richard D. Ferris
AmcAppraisalsinc.com - Clermont, FL
Florida State Certified (FHA) Appraiser

I agree with you Michelle.  I don't think ALL amcs are bad either.  In fact, I actually prefer to work for them as they maintain that distance between myself and the lender, and I don't have to do marketing (which I hate!)

I do think like you, that sub standard appraisers working for low fees will get booted once lenders begin seeing better reports out there from better quality appraisers (not just form fillers).   I have also even just dropped my fees with one amc I like working with - to get more of the orders in my area.  I need to pay my bills and have a "hang in there for 6 months" mentality.

My hope in the long run, will be to do my full work, no cutting corners because the fee is low, and submit some spectacular reports with trend analysis, graphs, charts, etc.  I want the lenders and the amcs to see what they SHOULD be getting from a professional report.

This goes back to my post -we should all ban together to raise the standards of what should be expected from ALL appraisers.  Those of us who comply will get rewarded with more work and have the ability to raise our fees again.

My perspective is - if I start getting more work than I can handle because me fees are low, then I will raise my fees.  If work drops off I will know it is still a fee battle.  If it doesn't drop off - I will know I have carved my niche having become a "preferred" vendor who will deliver the reports the end lender wants and perhaps the AMC will have to drop THEIR portion of the fee to keep me in the order and make their client happy.

It is a battle ahead of us all for sure!  I plan to fight!!

Nov 05, 2008 01:11 AM
Kenneth M Rossman
Appraiser, Ken Rossman - Boynton Beach, FL
FL Certified General Real Estate Appraiser #RZ3504

I am trying to be semi-retired and less than 2% (an occasional order off one of my web sites or directory listings) of my volume is for residential mortgage origination assignments. My business mostly consists of non-lender business (70/30 commercial to residential) with a little 3rd party relocation work and an occasional REO now & then.  

I have no residential mortgage lending AMC's or VMC's as clients. Many AMCs on Long Island pay less than $175 for a 3/05 URAR. I know of none that pay anything approaching a fair fee.

IMO, we will have to wait for the law of supply and demand to reduce our ranks to the point that AMC's/VMC's are forced to pay fair fees or face not being able to get anyone to work for them.   This is already the case in many underserved rural areas.  

In most major and secondary markets there are just too many appraisers chasing too few assignments.

Nov 05, 2008 01:40 AM
Richard D. Ferris
AmcAppraisalsinc.com - Clermont, FL
Florida State Certified (FHA) Appraiser

YES KEN!  You hit it on the head there with your comment "IMO, we will have to wait for the law of supply and demand to reduce our ranks to the point that AMC's/VMC's are forced to pay fair fees or face not being able to get anyone to work for them."

I watch the ASC notices each day to see how many appraisers are not renewing or are getting revoked out of their licenses.  While I do not rejoice in anyone's personal demise - from an industry perspective - we do have too much supply of appraisers and too little demand from lenders. 

Hopefully, as the new world order plays out, at least for a while, and lenders are requiring more and more analysis beyond the skill level of many newly certified appraisers - we will get to an equilibrium of supply from qualified appraisers around the country. 

AMCs are paying what??!

I think of the movie "Bug's Life" - as soon as the ant's realized that the grasshoppers needed them, things changed!  As just one of the many "ants" in our industry, I am hoping to join arm in arm with others to raise the discussion from fees to quality and standards. 

I was talking to an appraiser the other day about this.  I would not mind paying a marketing company 10% of all my fees to bring me business I would not otherwise have access to. 

But beyond that, I see very little value added by many amcs.  Reviews and quality controls can be handled by software and web portals just as well. 

For now, the grasshoppers may have the power - but the tide may be turning where the ants all band together and make some changes!

 

Nov 05, 2008 01:57 AM