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Still in business: touching bases with old clients

By
Services for Real Estate Pros with Mobile Notary Services

Several of the calls that I have received recently have started with the question: 'Are you still doing closings?'  I assure the caller that I am. 

These calls are mostly from companies that I have never worked with.  My guess is that they have called other notary signing agents and discovered that the person is no longer doing closings.

It's a fact:  Many notary signing agents have left the profession as the number of closings have decreased dramatically.  But many of us are able to stay in business, and we need to let companies know this.

profile updatedOne of the best and easiest ways is to update your profile on the notary sites.  Several sites will automatically indicate when the profile was updated. If the website doesn't insert the date for you, then manually input it.  I added this to my SigningAgent.com profile today: 

This way a person reading your profile will know that you are still in the business.

email campaignAnother way is to launch an email campaign.  Let clients know that you are still doing closings, and that you would appreciate a call from them if they ever have a closing in your area. 

And be sure to let them know that you have passed a background screening. List any other qualifications that you have.

 

Just this morning I visited the website of a company that I haven't heard from in a while.  I submitted a new vendor application. Consider doing this if you haven't heard from a company in a while. Or give them a call and see if they are still in business.

Revitalize your business by renewing the relationships you have with your clients.  And add new clients in the process.  Let them know that you're alive, well, and still in business.

Good luck. 

P.S. And cherish the business that you are currently getting.

 

Comments(7)

Diane Daley
Caron's Gateway Real Estate - Northumberland, NH

Keep on keeping on...  Glad to hear that you are still closing deals. I have tought about stamping docs for out of area lenders and have done it once or twice,  should consider doing more now...  Thanks for sharing this info.

Dec 16, 2008 02:55 AM
Jenn Neumann Deer
RE/MAX Southern Shores - Surfside Beach, SC
Surfside Beach Real Estate

It's good to hear you are still doing closings!  Fortunately we are as well they are just more difficult to close lately and there aren't as many as had been the norm in recent years.  But it just means we have more time to perfect other areas of our business and we will be better ready when the closings start coming at us at the speed of light!

Dec 16, 2008 03:06 AM
Leon Austin
Mobile Notary Services - Colorado Springs, CO
Colorado Springs Mobile Notary

Diane, thanks. And good luck.  Hopefully the weather isn't too bad in your part of the country.

 

Dec 16, 2008 03:09 AM
Loren Johnson
White Bear Lake, MN
CMPS

Thanks for the post....and the reminder! There has been a big shake-up in the industry...and I need to do a better job of letting folks know I'm around. Good luck to you!

Dec 16, 2008 03:26 AM
Leon Austin
Mobile Notary Services - Colorado Springs, CO
Colorado Springs Mobile Notary

Loren, good luck to you too.

 

Dec 16, 2008 03:31 AM
Leon Austin
Mobile Notary Services - Colorado Springs, CO
Colorado Springs Mobile Notary

Jenn, I have noticed too that it is getting harder to close the deals.  Good luck.

 

Dec 16, 2008 05:09 AM
Elizabeth Foust
Keller Williams Realty - Santa Rosa, CA

Leon, thank you for the great advice. 

Dec 18, 2008 02:27 PM