A MATTER OF TRUST
If you want to earn clients' trust and position yourselves as reliable adviser instead of salespeople should show that the customer matters more than the transaction. You should never agree with a buyer excited about a home at first glance, then agree with the buyer again later on when he or she expresses concerns. Rather than be perceived as wishy-washy, agents should agree that the home looks good but advise the buyer that they should see the inside of the home before making a decision. Additionally, you should avoid saying what clients want to hear - especially with regard to asking price - and you should be upfront if you know a home does not meet a buyers needs.
Have a wonderful New Year!!!
Comments(2)