I can't begin to tell you how many times I run across a customer who has a story to tell about their last or current loan officer that they couldn't get a hold of. There really is no excuse for them to not return a phone call or email to you within 24 hours.
I can vouch that things come up during the day that need our attention but are we really that busy?? That is why I always say - I WILL RETURN ALL PHONE CALLS SAME DAY! I mean what I say - and I say what I mean. It might not be right away but it will be before I go to bed at night.
In today's market it is a roller coaster of a ride with all of the guideline changes and your mortgage consultant or loan officer needs to be there for you to keep you informed during the process. An approval last week may not be an approval next week.
I prefer email for communication but that doesn't mean I won't call you back. So here is my promise to you - if you haven't heard from your loan officer then contact me today for your FREE MORTGAGE CONSULTATION TODAY!
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