Here is the scenario that led me to this revelation...
I have been working on a short sale for 14 months and have finally received an approval from the lender and the property is now in escrow. The buyers want to do an inspection, but there is no power and the seller has no money to pay to get it turned on. I proceeded to call the Los Angeles Department of Water and Power in order to get the service turned on. After following the maze of prompts I finally made it through the 45 minute hold period to talk to a human.
These 45 minutes did not go to waste. I was thinking wouldn't it be great to put together an information website that had all of the prompts figured out so you could get directly to a human to answer your questions. Then I realized that I have a hard enough time updating my blog once a week how would I ever be able to complete the task of going through thousands of merchants' telephone systems to figure out their prompts.
Google to the rescue. I found a site appropriately called www.GetHuman.com. Every merchant I could think of is there with all of the telephone push button prompt to get you to a live person quickly.
I love the Internet!
...and yes I did get the power turned on!
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Picture provided by Harry Cobra
Simon...
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