Online Real Estate Assistant, NAR Certified REPA, provides a variety of services to real estate brokers and agents. Our goal as your assistant is to ensure that you will have the time needed to dedicate to growing your business without being stuck behind the desk,  ensure that the all listings, marketing, and closings proceed smoothly and efficiently, and create marketing promotions that receive positive feedback and more clients.  Additionally, we make sure that you are prepared to meet all new clients with the right tools, saving you TIME and MONEY by creating informative packages such as your Seller's Guide, Buyer's Guide, Neighborhood Books, Listing Presentations, and more. 

Speciality:  We provide services to Traditional Sales and REO Brokers and Agents!

Partnering with Online REPA will,

• provide you with the time needed to contact more banks regarding your services,
• provide you with the level of comfort needed to know that your BPOs, MMRs, and properties are in good care,
• let you spend your valuable time growing your business,
• help you focus on core competencies and training,
• enhance your listing and marketing exposure in your target areas,
• give you more opportunities to spend valuable time with your family,
• allow you the opportunity to outsource daily time-consuming real estate activities, and
• give you the chance to focus on other business related tasks and not those time-consuming activities.

 HOA Research

• Research public records and related sites to obtain the name and contact information of the HOA or COA.
• Maintain directory of home owner and condo owner associations.
• Obtain the procedures required to obtain the estopple, statement of account, assessment, etc from the association.
• Complete all Association and REO Bank required forms.
• Submit requests to approve fee to the REO Bank HOA Specialist.
• Order Certificate of Title, Substitute Trustee Deed, etc from the REO Bank.
• Submit required documentation to the HOA or COA with payment if applicable.
• Order resale certificate, CCRs, by-laws, etc as required.
• Audit/dispute estopple, statement of account, assessments, etc to ensure that the fees charged are accurate.
• Order corrected and updated statements if required.
• Submit updated HOA/COA documents to the REO Banks as required.
• Submit payment to HOA/COA or Attorney (processed through QuickBooks or Online Bill Pay).
• Submit reimbursement of all fees paid by the agent or broker if applicable.

Short Sale  Coordination

• Short sale preparation and setup short sale file. 
• Gather information on the status of the seller's default.
• Collect all Initial short sale documentation required to start the short sale process.
• Collect all broker and state required forms.
• Order seller appraisal or BPO.
• Order home inspection (if applicable).
• Work with Title companies to produce estimated HUD-1.
• Input listing on the MLS.
• Make initial contact with lender(s).
• Acquire short payoff agreement letter(s).
• Submit short sale packet to the lender(s) with required documentations.
• Persistently follow-up with lenders to move file through their system.
• Communicate with the buyer agent and seller on a weekly basis.
• Initiate the short sale negotiation and facilitate short sale negotiations.
• Submit final/updated documents to the lender(s) as needed.  

Listing Coordination

Agents are successful for two reasons:  He or she can attract listings and sales preparation. We take an active role in sales support activities so all of your marketing efforts strategies will pay off and produce a client out of a potential client. If you are looking for a Real Estate Assistant that will take a proactive approach to market your client's home, Online Real Estate Assistant, NAR Certified REPA, is your source for solutions. We start at the point when you receive a listing and complete you entire listing process that includes, but not limited to creating the pre-listing presentation to preparing the file for the escrow process.

Closing Transaction Services

Everything a licensee does in the course of all real estate transactions, from soliciting clients to presenting offers and coordinating inspections, leads to one final event, closing. At Online Real Estate Assistant, NAR Certified REPA, our goal is to ensure that your closings are conducted in a professional and smooth manner. Once we outline and implement a plan of action, our coordinators will monitor the closing process, schedule all inspections, order all repairs as needed, and deliver all broker required documents.

REO Support Services

If you are tired of working late, spending most of your time in the office, and seeking innovative ways to increase your market exposure, income, or trying to break into an industry that is always changing, contact Online Real Estate Assistant today. Our team of experience assistants can assist you with all of your real estate duties. Let our years of experience supporting brokers and agents partner with your years of real experience. Outsource your BPO Tasks and Closing Transaction Management to Online Real Estate Assistant. Stop struggling with BPOs and MMRs, contact us.

Online Real Estate Assistant offers a wide variety of REO Services to Brokers, Agents, Asset Managers, and Property Preservation professionals. Our REO Support Services offers you the opportunity to spend less time pulling comps, completing BPO forms, input your listings, schedule showings, compiling monthly MMRs, obtaining quotes, ordering rekeys, ordering utilities and repairs, processing accounts payables, and filling out the mounds of forms required by each REO Bank online and offline before you can get paid. You are assured that you will have less work to do because you have outsourced the myriad of tasks to a specialist that can get the job done.

We will work closely with the Review Analyst, Transaction Manager, and Sales Staff as well as outside vendors to ensure the orders are complete in a timely manner and that approvals are received from the bank as quickly as possible. We are familiar with how their systems work and have developed successful relationships to ensure that your reimbursements are paid in a timely manner.

Brokers and Agents - We offer customized services to meet your specific business structure and needs. Let us help you get your list of bank-owned properties sold as quickly as possible. We help you with your entire process from beginning to end.

Property Pre-Listing/ Preservation

• Order Pictures
• Order all pre-inspections (if applicable)
• Request and submit bids to Asset Managers
• Schedule property repairs
• Order winterizations
• Turn on and off utilities for inspections
• Order de-trash and sales clean with before and after pictures
• Schedule all lawn services  and maintenance
• Schedule snow removal services (if applicable)
• Monitor each vendor timeline and audit all vendor invoices prior to submission
• Complete and submit all REO expense forms online and offline for reimbursement
• Track all Accounts Payable items (if applicable) using QuickBooks
• Monitor accounts receivables and make follow-up calls
• Convert all files to PDF and store within the online transaction file

Property Marketing and Monthly Marketing Reports 

• Create marketing materials for all properties
• Add all properties to online property marketing media
• Schedule and manage all REO property showings and follow-ups
• Setup pre-auction house-sitting/open house activities
• Collect and report all showing feedback
• Complete and submit Monthly Marketing Reports and Sales Condition Reports

REO Transaction Management Services - Get Started!

• Prepare Broker Transaction File
• Obtain and review all Offers to Purchase received
• Complete and Submit Offer to Purchase Worksheet
• Obtain Highest and Best
• Distribute and collect all bank required forms and addendums
• Order POS from the City (if applicable)
• Ensure that all forms and documents are signed
• Change listing status on the MLS
• Follow-up with the Lender and Title Company
• Follow-up on all contingencies and contingency removals
• Collect required documents from and for the bank
• Communicate with all agents, title, and the Bank/REO Company during the closing transaction process
• Obtain coy of the Loan Commitment Letter
• Order HUD-1/Closing Statement
• Submit final Broker package to the office (if required) 
• Support all transaction activities using Point2Close, SettlementRoom, SureClose, RELAY, or Transaction Point

You are NOT limited to the process we have listed above. You can easily add-on and/or remove service items that are not applicable to your needs. Contact us for more details.

We use our own specialty design program, Point2Close to manage the closing process. Point2Close is a web-based application for real estate professionals which allows the broker and agent to manage the flow of all documents, tasks, communication and contacts involved in a real estate transaction through a web browser interface from any location with a secure internet access 24/7.We specialize in Traditional Resale and REO Property Transaction Management Services. Point2Close also integrates with our BPO and REO process to keep all of your property related documents in one file making it easy to retrieve and track all of your information.

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