We regret to inform you that we are going to be canceling our listing contract with you. We have tried to do all that we can to help you including feeling sorry for you but you must be able to help not hinder the sale of your home. 
When you first called us I felt so bad for you. My heart went out to you. You were no longer able to pay your payments. The first thing we do is have a telephone intake evaluation to make sure that your listing is one that we see being able to close as a short sale. You wanted to keep your home so we did the numbers for you to see if you could get a loan modification. You also tried on your own to get a loan modification. That was not possible as you have no income coming in except for some disability payments. You can not afford to keep your home no matter how low the payments could be adjusted.
We felt so bad for your situation. You really needed to talk to an attorney. You did not have the money to pay for the attorney. We even told you how to go get food stamps and get help from local churches. We did not want to see you homeless and you assured us that you had some friends who were going to let you live in their property. So we held a fundraiser for you. We collected donations from Real Estate agents around the country so that you could hire the attorney and be able to live in your home while we were doing the short sale for you.
I should have gotten a clue when you complained about the amount of money we raised for you! Where was the gratitude then? Well, we moved on and the next monthly payment to your attorney you could not make and now your lender filed foreclosure papers on you. This was over a year ago. SO we paid the monthly attorney payment for you.
Then you made if very difficult to show your house. No matter what we said to you about not following the buyers around the house you still did. You would beg them NOT to buy your house. When we started to get this feedback we told you then that we could not have your house listed if you were not going to sell it. So you laid off of the pestering for a while.
Then you got served after months of not paying your payments, a date for the foreclosure. We got an offer in time. You started to call us every single day about your auction date. What were we doing to stop your foreclosure? Excuse me? The question really is, what were you doing to stop your foreclosure!
We went all the way to the top management consisiting of hours and hours on the phone with your lender and the judge and the case worker to get your sale canceled on the courthouse steps. 3 days before the auction date we were able to get the auction canceled. So now you want to drag out the buyers offer and the processing of the short sale. You tell me your fax is broken, your internet was down, etc. This drags on and on and then the buyer finally realized that you have no intention of selling the house. You are just trying to live without making payments until the last possible moment.
So we place the house back on the market but there are no offers because prices are dropping like crazy in your area. We get you to reduce the price and then the showings started happening again.
Then you get a new auction date on the courthouse steps. You get served the notice of the sale date and call me yelling and screaming at me! Me! The one who raised money for you, who got you food, you held fundraisers for you! You are yelling about what are we going to do to stop the foreclosure this time. Let's see, now it has been 1.5 years that you are still living in your house- rent free.
We start to get the calls again from buyers agents saying that you are following the buyers around the house, telling them your sad story and asking them now if after they buy the house will they let you live there? Excuse me! Live there rent free while someone else is paying a mortgage? You are totally scaring the buyers away and we told you over and over again to stop doing this.
We just can not take it anymore. You are going to lose your house in foreclosure and there is no longer anything we can do to stop it this time. You are the one who created this. I am not going to take the blame nor am I going to accept the guilt. I feel bad. I feel terrible. But we did everything humanly possible and then some to get your house saved from foreclosure.
Sometimes you just need to take on the responsibilty for your own stuff and sometimes we need to learn when to let go.
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